I hope this letter finds you well. I am writing to express my utmost disappointment and frustration regarding my recent home rental experience at [Property Name or Address]. I had high expectations for a comfortable and enjoyable stay, but unfortunately, my experience fell far short of those expectations due to several unresolved issues and poor communication from the host.Firstly, upon arrival, I discovered that there were several problems that needed immediate attention. The water in the main bathroom did not get hot, rendering it practically unusable. Additionally, the television in the rental did not work at all, depriving me of the entertainment I had hoped for during my stay. These amenities were clearly advertised as functional, and their malfunction greatly impacted the quality of my experience.Furthermore, one of the key attractions that led me to choose this rental was the advertised heated pool. However, upon arrival, I discovered that the pool was not heated as promised. In order to have the pool heated, I paid an additional fee and was informed that it would take approximately a day and a half to complete the process. To my dismay, it took a staggering three days for the pool to finally reach the desired temperature. This delay not only disrupted my plans but also contradicted the information provided by the host.Moreover, I had an ongoing communication with the host regarding these issues, and I was initially assured that I would be refunded for the incon