4/10 – Schlecht
Marc S.
9. Okt. 2024
Verbesserungswürdig: Sauberkeit
Bad experience
We arrived to find one room uninhabitable because of a screeching AC unit, even when turned off. They fixed it the next day but one less bed when you have 7 people staying in a four bedroom house does not work. The management company said they would ,“get with their finance team” to make things right and we were in disbelief when they gave us a $22.85 discount. Yes, you heard me right. 1/4 of the beds was unusable and they refunded us $22.85 out of a $500 plus per night rate.
The day were got there, we also checked our beds, as we always do, to make sure the sheets were clean. One of the 4 beds did not have clean sheets. We took pictures of the hairs, etc for the management company, along with the hairs all over the bathroom floor and sinks (in all the bathrooms.) Nothing was done about that other than to thank us for cleaning our own sheets and putting them back on the bed. This is despite the listing stating: "We take cleaning seriously. We wash all bedding..."
We stayed Wednesday - Sunday. The first two nights were quiet (except for the air conditioning unit) but on Friday night the condos next door threw a party until 2:00 a.m. and Saturday night the next door neighbor who splits the townhome had the music blaring until 4:00 a.m. It felt like we were inside a vehicle with the bass turned up as it reverberated throughout the apartment. We’ve heard of bad stories on VRBO… but this was the first time we’ve experienced it.
Marc S.
Aufenthalt von 4 Nächten im September 2024