2/10 – Ungenügend
Amy H.
22. Jan. 2025
Verbesserungswürdig: Sauberkeit
Noise
I reserved 3 nights, during the first night we experienced loud creakings and footsteps from the neighbors upstairs. Of course it is normal to hear noise from neighbors around, however, the walls in this unit are extremely thin to the point that you can hear their faint conversations and every cough as well. I messaged Dustin around 11pm regarding the noises concerns as it was impossible to sleep with constant creakings and footsteps. He promised that the noises would go away and wouldn’t return but unfortunately it did return and continued throughout the night. This would continue until 4am, I have multiple recordings that I’ve sent to the hosts, Dustin and Vlad. We ended up leaving the rental the next day because there was no way we could’ve had restful sleep during our trip in Long Beach. We kindly asked for a refund for the remaining of our stay, which is 2 nights and Vlad (the property owner) refused and believed it was a revenue loss. So unless you can actually withstand constant noise throughout the night, I would book at a different place and save yourself this hassle as the property owner clearly cares more about profits than the overall guests’ experience.As for cleanliness, the coffee table had 2 sticky cup stains on it when we arrived. Smoking is “prohibited” according to the listing but the bathroom trash can reeked of cigarettes when opened. The black decorative pillows on the bed also had several small white stains on it.
Amy H.
Aufenthalt von 3 Nächten im Dezember 2024