Great staff, location, convenient parking scheme for LA. Paid about $350/night including parking; great for Bev Hills. Super location. The bad, and I hate to post it but I would want to know this as a potential guest: as I was hopping in bed I noticed several hairs on the sheets. Way, way more than a stray housekeeping hair; like 10+ hairs. Bed was super wrinkled. I concluded that it had not been changed from prior guest. Water and coffee were also not restocked so figured the maid just had a bad day, and did not properly turn the room not a big deal. 10 pm at this point, I went to night manager and got two fresh sheets. He was so nice and apologetic. Anyway when I went to change the sheets: there were dozens (hundreds?) of more hairs of various sizes and types and staining on the mattress. Like an insane amount. I cannot even describe how many. I have pics. Clearly the mattress/cover have not been changed for a loooong time. Sought another room; they had one; but checked that mattress and same issue! Absolutely crazy and so gross. Now it’s 11 pm and the night manager is still so great but he has no ideas to solve this, he is picking hairs off the bed one by one but there are too many; the poor guy is so embarrassed. Anyway I had no option but to throw the fresh sheets on and roll with it and trust the clean sheet to protect me from the hairs and stains. So anyway, heads up. But staff and location are phenomenal.
