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The Queen Mary

3.0 star property

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Photo gallery for The Queen Mary

View from room
Outdoor wedding area
Reception
Front of property
Hypo-allergenic bedding, pillow-top beds, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
1126 Queens Hwy, Long Beach, CA, 90802
  • Long Beach Cruise Terminal
    ‪5 min walk‬
  • Long Beach Convention and Entertainment Center
    ‪14 min walk‬
  • RMS Queen Mary
    ‪1 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Harbour View

Standard Room, 1 King Bed, Harbour View | Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Harbour View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Portside)

Standard Room, 1 King Bed (Portside) | Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed (Portside)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Stateroom)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds (Stateroom)

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Stateroom, 1 King & 1 Twin Bed

Family Stateroom, 1 King & 1 Twin Bed | Hypo-allergenic bedding, pillow-top beds, individually decorated

Family Stateroom, 1 King & 1 Twin Bed

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Room, 1 King Bed, Accessible (Inside Stateroom)

Room, 1 King Bed, Accessible (Inside Stateroom) | Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible (Inside Stateroom)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Portside)

Deluxe Room, 2 Single Beds (Portside) | Hypo-allergenic bedding, pillow-top beds, individually decorated

Deluxe Room, 2 Single Beds (Portside)

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Queen Beds, Accessible (Inside)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Accessible (Inside)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Portside)

Deluxe Room, 1 King Bed (Portside) | Hypo-allergenic bedding, pillow-top beds, individually decorated

Deluxe Room, 1 King Bed (Portside)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Harbour View

Deluxe Room, 2 Single Beds, Harbour View | Hypo-allergenic bedding, pillow-top beds, individually decorated

Deluxe Room, 2 Single Beds, Harbour View

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed (Inside Stateroom)

Room, 1 King Bed (Inside Stateroom) | Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed (Inside Stateroom)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbour View

Deluxe Room, 1 King Bed, Harbour View | Hypo-allergenic bedding, pillow-top beds, individually decorated

Deluxe Room, 1 King Bed, Harbour View

  • City view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Mini)

Suite (Mini) | Hypo-allergenic bedding, pillow-top beds, individually decorated

Suite (Mini)

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Full)

Suite (Full) | Hypo-allergenic bedding, pillow-top beds, individually decorated

Suite (Full)

  • City view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Queen Mary

Art Deco hotel with 2 restaurants and bars/lounges
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness centre. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Housekeeping is available on request.
The Queen Mary offers 200 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit. Fridges, hypo-allergenic bedding and an iron/ironing board can be requested. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Queen Mary. During your stay, you're just a quick walk from Long Beach Cruise Terminal. 2 restaurants, 2 bars and a 24-hour gym are available.
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Steps from RMS Queen Mary and 4 minutes on foot from Long Beach Cruise Terminal
  • Dogs welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Event space at this hotel measures 45000 square feet (4181 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at The Queen Mary. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This Art Deco Long Beach hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Chelsea Chowder House – On-site restaurant.
Observation Bar – On-site bar. Open daily.
Chelsea Chowder House Bar – On-site bar. Open daily.
Midship Marketplace – On-site coffee shop. Open daily.

Languages

English, French, Spanish

Property amenities

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 32 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chelsea Chowder House
  • Chelsea Chowder House Bar
  • Midship Marketplace
  • Observation Bar

Things to do

  • 24-hour gym
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping

Family friendly

  • Cot (surcharge)
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 45,000 square feet of conference space
  • Computer station

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1936
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 125 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 23 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Faxes
  • Fitness centre access
  • In-room bottled water
  • Internet access
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Self-parking fee: USD 32 per night
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 15.00 per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mary Queen
Queen Mary
Queen Mary Hotel
Queen Mary Hotel Long Beach
Queen Mary Long Beach
Queen Mary Los Angeles
Queen Mary California
The Queen Mary Hotel
The Queen Mary Long Beach
The Queen Mary Hotel Long Beach

The Queen Mary Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1863 out of 2916 reviews
Rating 8 - Good. 568 out of 2916 reviews
Rating 6 - Okay. 251 out of 2916 reviews
Rating 4 - Poor. 107 out of 2916 reviews
Rating 2 - Terrible. 127 out of 2916 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Marlana

Liked: Cleanliness, staff & service, property conditions & facilities

Ok

Clean and quiet but unable to control the temperature in the room…very warm
Stayed 1 night in Feb 2025

2/10 Terrible

Rudy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No AC in room
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved the history/museum the uniqueness of the hotel/ship. Speak easy and Observatory bar were alot of fun. We will be back
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura, Lodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

JAMES, OKANAGAN FALLS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Mary Jo

Stayed 1 night in Feb 2025

10/10 Excellent

Jeannette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the history of the property. Very nice & clean. Cruise port was next door. We just walked to the ship for our cruise. It was great. Thought the dining options were pricey.
Stayed 1 night in Feb 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical
Stayed 1 night in Feb 2025

6/10 Okay

Janice

Travelled with family
Liked: Staff & service
Got a call that we would not have any heat or hot water from midnight to 6. Floor dirty and basically old.
Stayed 1 night in Feb 2025

8/10 Good

Jessica

Stayed 1 night in Feb 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
5 Star
Stayed 2 nights in Feb 2025

8/10 Good

Donna

Travelled with group
Liked: Cleanliness

Easy Cruise Ship Departure

It was very convenient to Carnival cruise line. Just a walk across the parking lot. It was also historical and fun to explore!
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Jacqueline

The pictures on the internet made the place look better than it is. Was under the impression that it had been refurbished to its former glory. Food was good, staff was helpful but would only spend one night.
Stayed 1 night in Feb 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

6/10 Okay

Donald

Disliked: Cleanliness, room comfort
Lights didn't work and dirty toilet only moved us no comp.
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Step back in time

Very nostalgic. Had a wonderful time
Stayed 1 night in Feb 2025

8/10 Good

Brendan

Stayed 2 nights in Feb 2025

10/10 Excellent

Oksana

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Old hotel, historic place but very old.
Stayed 3 nights in Feb 2025

10/10 Excellent

virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Close to port
Stayed 1 night in Feb 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Brandy

Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness
Overall we enjoyed our stay on the Queen Mary, and I would recommend it to others. I only had one big issue which i will mention at the end of my review. The place is an experience. So cool the way it is kept authentic. The staff was immediately attentive when we pulled up. The food quality was great, however it was pricey. There isn't really any other food options around unless you want to travel a bit away from the port. I would have rated 5 stars but had to lower to 4 due to one incident. We had just come back to the Queen Mary from a day tour of LA. I had several bags in my hands and other items, water, phone etc. I thanked our guide and then turned to go back into the hotel. I tripped over a concrete slab that houses a flag pole. I fell extremely hard injuring my knee and my head. Several employees out front witnessed the incident. However, not a single employee came over to see if i was ok. Even when my husband assisted my back into the hotel, we walked by the outside desk area, not one person asked me if i was ok. Ultimately i suffered a horrible black eye, multiple bruises on my legs feet and hip, and a possible minor concussion. I recommend they paint that slab a bright color or something. And no, i had not had a single drink all day. I just didn't see it as you wouldn't expect a flag pole to be up on a slab of concrete. I take the brunt of the blame for being clumsy, but someone could have asked me if i was ok.
Stayed 2 nights in Feb 2025