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The Queen Mary

3.0 star property

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Photo gallery for The Queen Mary

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Hypo-allergenic bedding, pillow-top beds, individually decorated
Boating
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
1126 Queens Hwy, Long Beach, CA, 90802
  • RMS Queen Mary
    ‪1 min walk‬
  • Long Beach Cruise Terminal
    ‪4 min walk‬
  • Long Beach Convention and Entertainment Center
    ‪3 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Harbour View

Standard Room, 1 King Bed, Harbour View | Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Harbour View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Portside)

Standard Room, 1 King Bed (Portside) | Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed (Portside)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Stateroom)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds (Stateroom)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Stateroom, 1 King & 1 Twin Bed

Family Stateroom, 1 King & 1 Twin Bed | Hypo-allergenic bedding, pillow-top beds, individually decorated

Family Stateroom, 1 King & 1 Twin Bed

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Room, 1 King Bed, Accessible (Inside Stateroom)

Room, 1 King Bed, Accessible (Inside Stateroom) | Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible (Inside Stateroom)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Portside)

Deluxe Room, 2 Single Beds (Portside) | Hypo-allergenic bedding, pillow-top beds, individually decorated

Deluxe Room, 2 Single Beds (Portside)

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Queen Beds, Accessible (Inside)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Accessible (Inside)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Portside)

Deluxe Room, 1 King Bed (Portside) | Hypo-allergenic bedding, pillow-top beds, individually decorated

Deluxe Room, 1 King Bed (Portside)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Harbour View

Deluxe Room, 2 Single Beds, Harbour View | Hypo-allergenic bedding, pillow-top beds, individually decorated

Deluxe Room, 2 Single Beds, Harbour View

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed (Inside Stateroom)

Room, 1 King Bed (Inside Stateroom) | Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed (Inside Stateroom)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbour View

Deluxe Room, 1 King Bed, Harbour View | Hypo-allergenic bedding, pillow-top beds, individually decorated

Deluxe Room, 1 King Bed, Harbour View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Mini)

Suite (Mini) | Hypo-allergenic bedding, pillow-top beds, individually decorated

Suite (Mini)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Full)

Suite (Full) | Hypo-allergenic bedding, pillow-top beds, individually decorated

Suite (Full)

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Queen Mary

Art Deco hotel with 2 restaurants and bars/lounges
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness centre. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Housekeeping is available on request.
The Queen Mary offers 200 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit. Fridges, hypo-allergenic bedding and an iron/ironing board can be requested. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Queen Mary. During your stay, you're just a quick walk from Long Beach Cruise Terminal. 2 restaurants, 2 bars and a 24-hour gym are available.
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Steps from RMS Queen Mary and 4 minutes on foot from Long Beach Cruise Terminal
  • Dogs welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Event space at this hotel measures 45000 square feet (4181 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at The Queen Mary. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This Art Deco Long Beach hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Chelsea Chowder House – On-site restaurant.
Observation Bar – On-site bar. Open daily.
Chelsea Chowder House Bar – On-site bar. Open daily.
Midship Marketplace – On-site coffee shop. Open daily.

Languages

English, French, Spanish

Property amenities

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 32 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chelsea Chowder House
  • Chelsea Chowder House Bar
  • Midship Marketplace
  • Observation Bar

Things to do

  • 24-hour gym
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping

Family friendly

  • Cot (surcharge)
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 45,000 square feet of conference space
  • Computer station

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 125 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 23 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Faxes
  • Fitness centre access
  • In-room bottled water
  • Internet access
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Self-parking fee: USD 32 per night
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 15.00 per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mary Queen
Queen Mary
Queen Mary Hotel
Queen Mary Hotel Long Beach
Queen Mary Long Beach
Queen Mary Los Angeles
Queen Mary California
The Queen Mary Hotel
The Queen Mary Long Beach
The Queen Mary Hotel Long Beach

The Queen Mary Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1710 out of 2699 reviews
Rating 8 - Good. 530 out of 2699 reviews
Rating 6 - Okay. 232 out of 2699 reviews
Rating 4 - Poor. 106 out of 2699 reviews
Rating 2 - Terrible. 121 out of 2699 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

john

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not a comfortable bed
The only big complaint i would have is the bed was very uncomfortable.
Stayed 1 night in Jan 2025

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Room was very hot must smell hair in bathroom for the leicevwe paud not too impressed
Stayed 1 night in Jan 2025

2/10 Terrible

Robert

Stayed 1 night in Nov 2024

6/10 Okay

douglas

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Kristina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is an old famous ship! Extremely interesting! That being said , our room had a bed and 2 chairs which were very wobbly and no chest of drawers for clothes. It had a small table which was not big enough for a suitcase but for morning coffee!
Stayed 3 nights in Jan 2025

10/10 Excellent

Herwig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The RMS Queen Mary is unique and a great experience but some areas are in need of repair repaint and decking on the port side aft have been covered in cheap plywood that isnot suitable to outside elements. It is still an experience not to be missed. The food and service was excellent and the Stateroom whilst dated was clran and well kept showing that the Queen Mary was ahead of its time.
Stayed 1 night in Jan 2025

10/10 Excellent

Sierra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Laura, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Mark

Stayed 2 nights in Jan 2025

10/10 Excellent

Teri

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Dec 2024

4/10 Poor

Shelby

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I loved that this location is walking distance from the cruise port but the hotel room walls are very thin and our neighbors were banging on the wall and screaming because they could hear us packing our stuff up to leave. We could hear the people through the wall when they were socializing and watching tv but this did not cause us to yell and scream at them.
Stayed 1 night in Dec 2024

8/10 Good

Kathie

Stayed 2 nights in Jan 2025

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities
Great for a tour or a drink but cabins and bathrooms in very bad shape rusting, flaking. Staff doing their best but ship is 90 years old and impossible to maintain. Also a hike from anything else interesting. She is a magnificent ship from another era but very hard to make it into a workable hotel. My parents crossed the Atlantic on it twice! And I was aboard as a child in 1955
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We could not sleep room next to us was loud all night long keep tv up loud
Stayed 1 night in Jan 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
If you ever wanted to spend a night at a museum, this is your place. The ship is very interesting and all my interactions with staff have all been great. The food at the restaurant has been particularly wonderful. On the down side, there is no thermostats or coffee makers in the rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Cherie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loves the experience
Stayed 1 night in Nov 2024

10/10 Excellent

Martin, Peoria

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely love staying here. 4th or 5th time. Kids had thier own suite about 5 cabins away. They loved the night time ghost tour. Having a relaxing cocktail at Observation Lounge was so so relaxing.
Stayed 2 nights in Jan 2025

8/10 Good

Ronda

Stayed 1 night in Dec 2024

10/10 Excellent

Glen C.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you live on Catalina, and occasionally miss the boat home, this is a great place to stay for the nite! It’s a little more expensive, but it’s a pleasant walk to the Catalina Express Terminal, so you avoid further taxi/Uber expenses.
Stayed 1 night in Jan 2025

6/10 Okay

christine

Liked: Staff & service
Disliked: Amenities
Nothing to do except the ship
Stayed 1 night in Jan 2025