2/10 – Ungenügend
Arturo
Mit der Familie gereist
10. Nov. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My family and I had the WORST experience ever here. The last time we came we did the membership presentation and received 3 free nights. Well trying to get those booked was a nightmare but we got them but they made us do the presentation again. During the presentation the salesman got upset when we wouldn’t buy and he cut the meeting short. He used completely unprofessional tactics and had a terrible attitude. He ended the meeting and took us back down to the office and they called Sean Freeman to Director of sales who proceeded to tell me that since we cut the meeting short we would be charged for the stay. I told him I wouldn’t pay and then he THREATENED me by reminding me that I was in a foreign county and to be careful. I’m a Mexican citizen so his threat meant nothing to me. All of this because they claimed that we cut the high pressure sales meeting early when it was his guy who ended it. Please avoid this place like the plague. They try to force you to become members and threaten you when you decline. This is the most unprofessional staff I have ever dealt with. We ended up leaving after 1 night because we were threatened and had to pay for lodging on very short notice. Needless to say my family and friends will never stay here again. I’ll make it my life’s mission to let everyone know how disgusting the staff is here to customers. Please check out the other negative reviews here.