This is the 3rd time we have stayed in this unit because we love the ski in ski out feature. Our purpose was to ski but the weather, conditions and limited terrain caused us to ski one run and quit for the rest of our time there. We enjoyed the down time reading and taking walks instead. We had problems with the shower faucet sticking, thus no water, and called to report it as we were afraid to pull too hard and break it. On the second day of calling we were able to communicate directly with the property manager who sent a person to open things up. Things went well from there. I would suggest the faucet in the shower be replaced to avoid problems for future guests. Also the filter in the refrigerator needs replacing and the carpet should be either shampooed to get out stains or replaced. Otherwise, the unit is comfortable, nice bed, plenty of towels, kitchen well equipped and quite spacious and bright. And the location is perfect!