We found bedbugs biting us our first night stay at this property. While the property owner was fast to issue a refund, that does not account for the inability to attend a family reunion, the lost night's sleep, throwing away or heat treating our belongings, and the distress of knowing my children were being bitten for hours before I realized.
It is concerning to me that this may have been a known issue, as the mattresses and pillows were encased in plastic, which I have not seen in other VRBOs. I assume that VRBO requires some type of treatment before proceeding with rentals, but bedbugs are notoriously difficult to treat and I am very aggravated that I risked bringing them into my home.