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ibis London Luton Airport

3.0 star property

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Photo gallery for ibis London Luton Airport

Exterior
Premium bedding, memory-foam beds, desk, blackout curtains
View from property
Restaurant
Lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Laundry

Explore the area

Map
Spittlesea Road, Luton, England, LU2 9NZ
  • University of Bedfordshire
    ‪3 min drive‬
  • Luton Mall
    ‪3 min drive‬
  • Stockwood Discovery Centre
    ‪6 min drive‬
  • London (LTN-Luton)
    ‪9 min walk‬

Room options

Family Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room, 1 Double Bed

Premium bedding, memory-foam beds, desk, blackout curtains

Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Premium bedding, memory-foam beds, desk, blackout curtains

Twin Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Holiday Inn London - Luton Airport by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very good, (1000)
The price is CHF 132
for 1 room
includes taxes & fees
29 Apr - 30 Apr
Holiday Inn London - Luton Airport by IHG

About this property

ibis London Luton Airport

Hotel in Luton with 24-hour business centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business centre, coffee/tea in a common area and conference space. Housekeeping is available on request.
Ibis London Luton Airport offers 162 accommodations with coffee/tea makers and a hairdryer. Memory foam beds feature premium bedding. Satellite televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of ibis London Luton Airport's great location. During your stay, you'll be within walking distance of University of Bedfordshire. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the proximity to the airport
  • Just a 3-minute drive from University of Bedfordshire and a few minutes from Luton Mall
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 441 square feet (41 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly ibis London Luton Airport. For a fee, parking is available.

This Luton hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Ibis London Luton Airport has a restaurant on site.

Languages

English, French, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 13 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 441 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 21-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: GBP 15 for check-in between midnight and 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 for adults and from GBP 6 for children
  • Self-parking fee: GBP 13 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-in fee: GBP 15 for check-in between midnight and 5:00 PM
  • Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Hotel Luton Airport
ibis London Luton Airport
ibis Luton Airport
Luton Airport ibis
Ibis London Luton Airport Hotel Luton
Ibis Luton
ibis London Luton Airport Hotel
Ibis London Luton Luton
ibis London Luton Airport Hotel
ibis London Luton Airport Luton
ibis London Luton Airport Hotel Luton

ibis London Luton Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 420 out of 1000 reviews
Rating 8 - Good. 316 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Diana

Disliked: Property conditions & facilities, room comfort
Very little power in the shower, not able to wash properly. The bathroom door was broken. Noisy air-conditioner. No information on the website for an additional £13.00 for overnight parking for the guests of the hotel. Otherwise- Very friendly staff, excellent service.
Stayed 1 night in Jan 2025

10/10 Excellent

Serghei

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the price
Stayed 1 night in Oct 2024

2/10 Terrible

christina

Stayed 1 night in Dec 2024

2/10 Terrible

christina

Travelled with partner
When we arrived they gave us a room key when we went to room went in someone else’s things in room Went back down to tell reception no one came to check gave us another key to another room. Which shower didn’t work toilet door didn’t close all really poor. We had booked a second night on our return flight from holiday arrived late went to get into bed blood all over the carpet, using shower in morning flooded bathroom absolute shambles really poor and really disappointing
Stayed 1 night in Jan 2025

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid online Had to pay again on arrival as the staff couldn’t find the prepayment despite being shown. Floor in the room by the shower was mouldy
Stayed 1 night in Jan 2025

8/10 Good

Casey

Stayed 1 night in Jan 2025

10/10 Excellent

Samina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Family visit to area this hotel met all needs
Stayed 2 nights in Dec 2024

2/10 Terrible

KATIA

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One sentence to describe this place: “The hotel that couldn’t care less”. No care for the comfort or safety of its residents. The staff are demotivated and disinterested. Checking in at 1:00am (with a reservation) took over half an hour as the receptionist decided to serve a walk-in customer who was arguing about the rate. Then, the receptionist transformed into bar tender, also to serve the walk-in customer a soft drink; all the while, we were exhausted, waiting desperately to be given a key to the room. Meanwhile the person who was in front of me, returned to the desk after he was issued a key to room that hadn’t been serviced. He took photos! So he had to be issued with a different key. We were checking in during a stormy and snowy night. The car park had not been cleared. Cars were slipping on the ice. No one cared even though there is a grit box on site. The real misery started when I got to my room. The heating has to be turned on manually. It fusent work (although the fan made the right noises). The duvet is fit for a cool summer evening. I flipped it on itself to get more warmth. There are no additional blankets. The shower and the bath tap work simultaneously… the bath is being filled while you shower!! They had run out of basic amenities at reception. And they couldn’t care less. All I can say that I was glad to get out of that awful hotel as soon as daylight broke. Never again in Ibis!!
Stayed 1 night in Jan 2025

10/10 Excellent

George

Stayed 1 night in Dec 2024

10/10 Excellent

George

Stayed 1 night in Dec 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located. Friendly staff. Clean rooms. A little pricey for bar food.
Stayed 1 night in Dec 2024

8/10 Good

Shoyomi

Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
A nice comfy hotel, the best thing was the staff, everyone without exception was friendly and helpful. Thank you
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Luis

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for pre flight stay
Ideal location for a very early morning flight at Luton. Walking distance to the airport and one of the nearest hotels to the airport.
Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Kit

Liked: Cleanliness, staff & service
Disliked: Room comfort
VERY uncomfortable bed
1 night stay for an early flight, The Ibis was an utterly forgettable experience. The bed was so uncomfortable I seriously considered sleeping on the floor at one point. Mattresses have not been turned and need replacing; they have just put a memory foam topper on, which makes no difference. Otherwise it’s clean with a working kettle tea/coffee etc and small tv.
Stayed 1 night in Dec 2024

8/10 Good

maxine, Hull

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
we checked into the room and as soon as we got in the room got a knock on the door, the service man said he came to fix the toilet seat, i lifted it and it was hanging off, i said ok fix it he replied he would come back in the morning, why put us in the room in the first place? obviously couldn't use the toilet seat as you slipped on it and unsafe to use, but after a 8 hour bus travel couldnt be bothered with the hassle so went to the bar for a drink only to see the service man leaving he obviously didn't want to fix the seat in the first place.
Stayed 1 night in Dec 2024

10/10 Excellent

Bogdan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and facilities were great, with options to dine on site.
Stayed 1 night in Dec 2024

6/10 Okay

Sharon

Stayed 1 night in Dec 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location for Luton Airport. The staff are friendly and helpful.
Stayed 1 night in Dec 2024

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Kenneth

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
For Luton Airport try somewhere else
Food was very poor - I only ordered chips! Couldn't provide me with an receipt as the computer system was slow Only one pillow TV had very poor sound quality
Stayed 1 night in Dec 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024