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Hôtel Alexandra

4.0 star property

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View from property
Premium Double Room | In-room safe, desk, blackout curtains, soundproofing
Terrace/patio
Family Room | In-room safe, desk, blackout curtains, soundproofing
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Breakfast available

Explore the area

Map
49 Rue Victor Hugo, Lyon, Rhone, 69002
  • Bellecour Square
    ‪6 min walk‬
  • Hôtel de Ville de Lyon
    ‪4 min drive‬
  • Part Dieu Mall
    ‪5 min drive‬
  • Lyon (LYS-Saint-Exupery)
    ‪29 min drive‬

Room options

View all photos for Family Room

Family Room | In-room safe, desk, blackout curtains, soundproofing

Family Room

  • 40 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Adjoining Rooms

In-room safe, desk, blackout curtains, soundproofing

Adjoining Rooms

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Nouvelle Chambre Familiale Exécutive (2 Adultes + 1 Enfants)

Nouvelle Chambre Familiale Exécutive (2 Adultes + 1 Enfants) | In-room safe, desk, blackout curtains, soundproofing

Nouvelle Chambre Familiale Exécutive (2 Adultes + 1 Enfants)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premium Double Room

In-room safe, desk, blackout curtains, soundproofing

Premium Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Elegance)

In-room safe, desk, blackout curtains, soundproofing

Double Room (Elegance)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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Front of property

Keystone Hôtel & Spa

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4.5 out of 5, Wonderful, (221)
The price is CHF 109
for 1 room
includes taxes & fees
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About this property

Hôtel Alexandra

Hotel with a bar, a short walk to Bellecour Square
A bar/lounge, a coffee shop/cafe and self parking are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hôtel Alexandra offers 34 accommodations with a safe and free newspapers. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hôtel Alexandra. During your stay, you're just a quick walk from Bellecour Square. Enjoy features like free WiFi in public areas and a free manager's reception, plus a bar.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • Just a 2-minute drive from Bellecour Square and 6 minutes from Tête d'Or Park
  • Cats and dogs welcome for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at Hôtel Alexandra. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lyon hotel is smoke free.

The hotel hosts a free manager's reception daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must present the credit card used for reservation when they check in.

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 13 for children
  • Self-parking fee: EUR 40 per day
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Hôtel Alexandra.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alexandra Hotel Lyon
Alexandra Lyon
Hôtel Alexandra Lyon
Hôtel Alexandra Lyon
Hôtel Alexandra Hotel
Hôtel Alexandra Hotel Lyon

Hôtel Alexandra Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 232 out of 623 reviews
Rating 8 - Good. 284 out of 623 reviews
Rating 6 - Okay. 74 out of 623 reviews
Rating 4 - Poor. 26 out of 623 reviews
Rating 2 - Terrible. 7 out of 623 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marites, san diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating to our needs, easy to talk to and offers help willingly. The hotel is walkable to the Bellecour Plaza which is also close to the shopping district. There is a metro and a tourist office at the Bellecour Plaza. Also by the Bellecour Plaza is the Lyon City bus - hop on/off version. However, it is only one bus and the total full bus route to the tourist areas is two hours. one has to plan their day. The area around the hotel has a lot of dining options as well. The hotel offers an unlimited supply of drinking water by the reception desk which is very important to the guests after a day of fun. For first timers to this hotel, one has to use the elevator to go up to the reception area. After that, everything is a breeze. I will certainly avail if this hotel when I return to Lyon.
Stayed 1 night in Feb 2025

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint little hotel in the middle of Lyon. Walkable to all attractions and many cafes and restaurants, plus a nice market around the corner. The room was clean and well appointed. While the room itself was small, we were comfortable and slept very well. We weere treated to a very nice praline brioche as a welcome gift. I would definitely stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Alexandra was an excellent choice for Lyon. It couldn't be more conveniently located, the staff was delightful and kind. The rooms are quirky, maybe a bit small (but not unexpectedly so), but clean and comfortable. It's literally steps away from the metro, so it's super convenient to get anywhere in the city. I'll definitely stay there again when I return!
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Mary E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 4 nights in Dec 2024

4/10 Poor

Georgina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Noemy, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, super clean, modern, comfortable bed and walking distance to all the major attractions. Bus station very nearby as well.
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Liked: Cleanliness

Clean,decent room in a good location.

Clean,decent stay in a good location. A rather small poorly laid out room, but fairly comfortable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Terry

Stayed 3 nights in Jul 2024

6/10 Okay

Ronen

Liked: Staff & service
All was fairly ok Location great Felt a bit like 3 star hotel not 4 star Very small rooms
Stayed 3 nights in Jun 2024

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and room was clean. Major negative is the cost of parking at 40 euros per night!
Stayed 3 nights in Jun 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Robert, Annapolis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and knowledgeable. Despite being inside pedestrian zone hotel directions for arrival by car and parking were very clear and accurate. Great location near subway, restaurants and shopping.
Stayed 3 nights in May 2024

10/10 Excellent

Sarah, Waltham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely and ideally located, right on the metro. Breakfast was over-priced so we only splurged once in our 3 nights. Many cafe's within stepping distance from the hotel, even in the rain. And believe me, there is rain! Limited parking available, although the public parking garage is close by and convenient. We only needed the car to attend a wedding, so really you wouldn't need a car at all to just explore the city, since the train system is so amazing. Rooms are small, but very comfortable - not much walking space around your bed if you have lots of luggage. Impossibly small safe, couldn't even hold a macbook. Shower is strong. Rooms are a bit noisy if you have a street-facing room. The front desk is very friendly and helpful for dinner suggestions. We had two really great dinners just blocks from the hotel: Le Poêlon d'Or was a 5* and Le Comptoir d'Ainay was a notch less, since it seemed pricey for no reason, but tasty. We did very well on our limited French. Very safe and lively location for a hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful helpful staff...made reservations, gave directions and always very pleasant. A real pleasure for travellers!
Stayed 3 nights in Apr 2024

8/10 Good

John, Guildford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable cosy place in great location and friendly, helpful staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Hui

Stayed 4 nights in Dec 2023

8/10 Good

Conrad

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel, very central
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Rina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were all friendly and helpful. Hotel was kind of unique and nice.Housekeeping grouchy and not helpful/ friendly at all.
Stayed 2 nights in Nov 2023

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view. Helpful staff. Interesting area.
Stayed 1 night in Oct 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023