When we arrived we found ourselves doing the basic cleaning, it looks to me as If nobody cleans the place, the amount of dust and cobwebs in places that shouldn’t have cobwebs is disgusting, around the bed boards, toilet, in every corner, the side of the fridge and the fire extinguisher was covered in them and the kitchen blinds was so dusty like they don’t ever get moved. The shower basin was basically falling to pieces, a lot of orange build up and also hair still in there from previous people. The toilet brush is broken and hasn’t been changed in I don’t know how long, dirty from previous people using it. In every corner of the carpet and door frames looks like dog hair is still there it’s just not been hoovered properly and when we used the hoover to do this, we had to leave the windows open all day to get rid of the hoover smell. Dust build up at the bottom of the curtains (floor level curtains) very bad build up of dust and hair where the bed slats are under the mattress (I wasn’t looking for this I was simply putting my own bed sheet on the bed and noticed it) there was a note on the fridge saying there is milk in the fridge etc but there wasn’t (not that big of a deal but take the note off the fridge) 2 and half rolls of toilet roll for 7 nights with 2 adults and 2 children which is not enough! The sofa isn’t clean and is being supported by pillows under the seating pillows. We covered the sofa with the bedding they provided and used our own bedding. I’n need of TLC!