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Best Western Plus InnTowner Madison

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus InnTowner Madison

Exterior
Terrace/patio
Bar (on property)
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Bar
    Bar
  • Parking included
    Parking included

Explore the area

Map
2424 University Avenue, Madison, WI, 53726
  • University of Wisconsin Hospital and Clinics
    10 min walk
  • University of Wisconsin-Madison
    13 min walk
  • Camp Randall Stadium
    19 min walk
  • Madison, WI (MSN-Dane County Regional)
    21 min drive

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Corner

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Corner

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Separate Living Room)

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Non Smoking, Fireplace (Separate Living Room)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Non Smoking, Microwave

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Room amenity

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Cozy Room)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Cozy Room)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Plus InnTowner Madison

Hotel with free breakfast, a quick walk to University of Wisconsin Hospital and Clinics
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Best Western Plus InnTowner Madison offers 176 air-conditioned accommodations with iPod docking stations and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Madison hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Plus InnTowner Madison. During your stay, you're just a quick walk from First Unitarian Society Meeting House. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy American cuisine while dining at Highland Corner Grill
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and archery
  • Guests have great things to say about the breakfast and the location
  • Within a 15-minute walk of University of Wisconsin Hospital and Clinics and University of Wisconsin-Madison
  • Free local-area shuttle service
Best Western Plus InnTowner Madison offers its guests an indoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 6200 square feet (576 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at Best Western Plus InnTowner Madison. A free area shuttle within 2 miles is available. Limited free parking is available on a first-come, first-served basis.

This Madison hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.
Highland Corner Grill – This restaurant specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 2 miles
  • Area shuttle
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Highland Corner Grill

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6,200 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (92 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western InnTowner
Best Western Plus InnTowner
Best Western Plus InnTowner Highland Club
Best Western Plus InnTowner Highland Club Hotel
Best Western Plus InnTowner Highland Club Hotel Madison
Best Western Plus InnTowner Highland Club Madison
InnTowner
Best Western Inntowner And The Highland Club Hotel Madison
Best Western Plus InnTowner Madison Hotel
Best Western Plus InnTowner Hotel
Best Western Plus InnTowner Madison
Plus Inntowner Madison Madison
Best Western Plus InnTowner Madison Hotel
Best Western Plus InnTowner the Highland Club
Best Western Plus InnTowner Madison Madison
Best Western Plus InnTowner Madison Hotel Madison

Best Western Plus InnTowner Madison Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1001 reviews" "
Rating 8 - Good. 267 out of 1001 reviews" "
Rating 6 - Okay. 50 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristin M.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Madison Stay!
This is a great place to stay. The staff was helpful and everything went well with our stay. I appreciated the free breakfast and the restaurant also served great food for dinner. The neighboorhood has some real gems like the Ice Cream Social and Lombardino's.
Stayed 3 nights in Aug 2024

10/10 Excellent

bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Just spent the night. Didn’t need much help. Nice place.
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara, Lexington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check-in process. Spacious room. Plenty of dining options offsite as well as a restaurant onsite. I love the automatic espresso machine that makes a variety of coffee drinks for the breakfast buffet.
Stayed 1 night in Aug 2024

8/10 Good

Kim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where I needed to be
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Denisse

Travelled with family
Liked: Staff & service, room comfort
The room was comfortable but the room did not smell very well. It smelled like urine.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jaret

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great find in Madison! We stayed for orientation and this will be my go to for the next 4 years. Very clean, modern, great service, and perfect breakfast included.
Stayed 1 night in Aug 2024

10/10 Excellent

kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good value. Great free breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Crystal, Brookfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and kind.
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel, ATGLEN

Stayed 3 nights in Jul 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay. Friendly staff.
Stayed 8 nights in Jul 2024

8/10 Good

Katie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Damp floor
Front desk staff was busy due to short staffing and was amazing regardless. Floor in room was damp and sticky
Stayed 1 night in Jul 2024

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, far from campus
The hotel itself is nice. Good restaurant and bar area. Their margherita pizza However, if you're trying to stay there for campus visits or needs, it's a bit far away. The clients are mostly UW-Hospital patients or friends, so it's very quiet.
Stayed 1 night in Jul 2024

2/10 Terrible

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floor and our room smelled horrible. Not enough parking. Staff was very accommodating to allow us to cancel our room to go elsewhere.
Stayed 1 night in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Melissa

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Pool was too cold to even go into so my kids didn’t even get to enjoy it but the breakfast in the morning was amazing just hard to entertain a 3 and 2 year old with no swimming pool they could go into.
Stayed 2 nights in Jul 2024

6/10 Okay

Sarah

Stayed 3 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Jul 2024

4/10 Poor

Anne

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not a great start
We did not have a great start to our trip - we arrived to find 50% of the parking lot closed for resurfacing. There was no parking available at the hotel - the staff directed us to park in the lot for the hotel up the street (0.5 of a mile away). They did not mention the hotel shuttle; they just let us go off on our own in the dark. Had I been a woman traveling alone, I would have been scared out of my mind. On returning to the hotel for the night, it became clear that there was a fleet of shuttles ready to take people to and from the hospital - a heads-up would have been nice! The front desk staff were kind, but a bit clueless. The one highlight was the delightful waiter in the restaurant.
Stayed 2 nights in Jul 2024

4/10 Poor

HEATHER

Travelled with family, Business traveller
Disliked: Staff & service, amenities
I arrived and found that much of the parking lot was blocked off due to a project. There was not enough parking for the guests booked. They had no solution except that I could book 8 blocks away at a hospital and pay to park... And they would pick me up. I had to leave again at 930 pm... For 20 minutes and this was not even a solution. This is ridiculously annoying and not good service. Then the front desk guy said, "Well, what's worse is that we overbooked rooms for tonight too!"... !?!! What? I have a daughter going to college here and it is unlikely I will ever book here again.
Stayed 1 night in Jul 2024

8/10 Good

Tim

Stayed 1 night in Jul 2024