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AC Hotel Alcala de Henares by Marriott

4.0 star property

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Photo gallery for AC Hotel Alcala de Henares by Marriott

Lobby
Reception
Breakfast and dinner served, international cuisine
Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains
Serves breakfast and dinner

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Calle Octavio Paz, 25, Alcala de Henares, Madrid, 28805
  • Plaza Cervantes
    ‪6 min drive‬
  • University of Alcala
    ‪6 min drive‬
  • Convent of Las Clarisas de San Diego
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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The price is CHF 133
for 1 room
includes taxes & fees
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About this property

AC Hotel Alcala de Henares by Marriott

Hotel with a fitness centre, near Palacio Laredo
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Change of bedsheets is available on request
AC Hotel Alcala de Henares by Marriott offers 90 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Alcala de Henares hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the overall property condition at AC Hotel Alcala de Henares by Marriott. During your stay, you'll be within walking distance of Palacio Laredo. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at AC Lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 4-minute drive from Palacio Laredo and 5 minutes from Hospital de Antezana
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 20591 square feet (1913 square metres) and includes conference space. A fitness centre, a library, and multilingual staff are also featured at the business-friendly AC Hotel Alcala de Henares by Marriott. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Alcala de Henares hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
AC Lounge – This gastropub specialises in international cuisine and serves breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Street parking available
  • Covered parking on site (EUR 12 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15.40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AC Lounge

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,591 square feet of conference space
  • Business centre
  • Meeting rooms

Spa

  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar near toilet (120 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Low-height door lock
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15.4 per person
  • Covered self-parking fee: EUR 12 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 10 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

AC Alcala de Henares Marriott
AC Alcala Henares
AC Hotel Alcala de Henares Marriott
Hotel AC Alcala Henares
AC Hotel Alcala Henares Marriott Alcala de Henares
AC Hotel Alcala Henares Marriott
AC Alcala Henares Marriott Alcala de Henares
AC Alcala Henares Marriott
Ac Alcala Henares By Marriott
AC Hotel Alcala de Henares by Marriott Hotel
AC Hotel Alcala de Henares by Marriott Alcala de Henares
AC Hotel Alcala de Henares by Marriott Hotel Alcala de Henares

AC Hotel Alcala de Henares by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 119 out of 251 reviews
Rating 8 - Good. 108 out of 251 reviews
Rating 6 - Okay. 14 out of 251 reviews
Rating 4 - Poor. 7 out of 251 reviews
Rating 2 - Terrible. 3 out of 251 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wilber, WEST NEW YORK

Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
It is a very nice hotel. However you need a car. If you are a leisure traveler looking to explore Madrid, this probably isnt the place for you. It is a nice property with a very nice breakfast buffet. The front desk staff were very helpful.
Stayed 7 nights in Nov 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

4/10 Poor

Limary

Travelled with family
Disliked: Staff & service, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Aubrey

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Bathroom design concerns
Excellent except for a design concern in that the bathroom door does not shut tight. Odors can escape. The frosted bathroom door is not appropriate for every occasion. Not all guests sharing a room are intimate couples!
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception were awesome. Breakfast was good with a wide selection to choose from.
Stayed 7 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Amenities
Excellent hospitality, excellent customer service on the front desk team.
Stayed 10 nights in Jul 2024

10/10 Excellent

Michalans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
Such a great hotel, rooms are lovely, staff are super friendly and in a great location for both airport and travelling to the city. Will stay again!
Stayed 1 night in Apr 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially like the front desk staff, they are always helpful and nice.
Stayed 4 nights in Dec 2023

10/10 Excellent

philip

Stayed 1 night in Aug 2023

10/10 Excellent

Francisco, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 1 night in Jul 2023

8/10 Good

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the neighborhood, the property is located about an hour from Madrid. We had a problem with our safe but was fixed on our return back to the hotel. Housekeeping did a good job. As someone who works in a hotel, the front desk should understand that foreigners need extra guidance and explanation, not look frustrated. I’m a Spanish speaker, so communication was not a problem, the attitude was.
Stayed 3 nights in Mar 2023

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Helpful staff.
Stayed 6 nights in Mar 2023

2/10 Terrible

Vida

Stayed 1 night in Nov 2022

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and the property was very clean.
Stayed 5 nights in Oct 2022

10/10 Excellent

Paul

Stayed 1 night in Sep 2022

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For than the property it was the friendly and professional staff that makes this place special.
Stayed 5 nights in Jun 2022

10/10 Excellent

Stuart Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shuttle service, room was clean. Bathroom was spacious.
Stayed 4 nights in Feb 2022

8/10 Good

Juan Francisco

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 12 nights in Nov 2021

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
Stayed 1 night in Nov 2021

6/10 Okay

Paul

Business traveller
Stayed 4 nights in Oct 2021

10/10 Excellent

Andres

Stayed 1 night in Oct 2021

8/10 Good

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast, great customer service, WiFi was spotty and disconnected numerous times
Stayed 5 nights in Oct 2021

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easter stay
Only two comments, otherwise excellent. There seemed to be no way of changing the room temperature, which was very hot. I think the thermostat may have been broken. We ended up sleeping with the window open. Also, the glass bathroom door. If someone uses the bathroom in the night, the bedroom is flooded from light from the bathroom, and wakes the other person up. Crazy design.
Stayed 11 nights in Mar 2021