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Complutense

2.0 star property

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Photo gallery for Complutense

Front of property
Desk, blackout curtains, free WiFi
Hallway
Lobby
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Calle Encomienda, 9, Alcala de Henares, MD, 28805
  • Convent of Las Clarisas de San Diego
    ‪6 min walk‬
  • University of Alcala
    ‪7 min walk‬
  • Plaza Cervantes
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪23 min drive‬

Room options

View all photos for Triple Room

Triple Room | Desk, blackout curtains, free WiFi

Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double or Twin Room

Double or Twin Room | Desk, blackout curtains, free WiFi

Double or Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room | Desk, blackout curtains, free WiFi

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Bathroom | Free toiletries, hair dryer

Quadruple Room

  • 18 sq m
  • Sleeps 4
  • 4 Single Beds

Similar properties

Double or Twin Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Hotel Ciudad de Alcalá

  • Free WiFi
  • Parking available
  • Laundry
  • Housekeeping
3.6 out of 5, Good, (76)
The price is CHF 70
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Hotel Ciudad de Alcalá

About this property

Complutense

Hotel in Alcala de Henares with a 24-hour front desk
A 24-hour front desk, tour/ticket assistance and a front desk safe are available at this hotel.
Complutense offers 19 accommodations with a hairdryer and free toiletries. LED televisions are featured in guestrooms.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Complutense, you're just a quick walk from Capilla de las Santas Formas. Enjoy features like breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Just a 5-minute walk from Capilla de las Santas Formas and 6 minutes on foot from Convent of Las Clarisas de San Diego
As a guest of Complutense, you'll find tour/ticket assistance, room service (during limited hours), and a front desk safe. The front desk is open around the clock.

Smoking is allowed in designated areas at this Alcala de Henares hotel.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to noon.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7 AM to noon for a fee: EUR 4 per person

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • LED TV

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 4 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Complutense ALCALA DE HENARES
Complutense ALCALA DE HENARES
Complutense Hotel
Hotel Complutense
Complutense Alcala de Henares
Complutense Hotel Alcala de Henares

Complutense Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 15 reviews
Rating 8 - Good. 4 out of 15 reviews
Rating 6 - Okay. 5 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Carly

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Maria, Rexford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything in one place except they don't offer breakfast at this time, but there is a short walk from many stores and cafes.
Stayed 3 nights in Feb 2023

6/10 Okay

Gloria, Ohio, USA

Liked: Staff & service
Disliked: Room comfort
Room OK however
Clean, Had to settle for twin beds, very uncomfortable mattresses, pillows terrible. Cold, no heat, no thermostat. There was an a/c unit, appeared to have instructions for heat but "not recommended'. Used the extra blankets, still cold. Several steps to entrance, and 3 down to elevator.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Marvin

Disliked: Cleanliness

4/10 Poor

RENAN GONZALO

Disliked: Property conditions & facilities
En el subsuelo y sin suministros
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue bien. La situación del hotel es buena, cercana al centro
Stayed 1 night in Jul 2018

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Especial para uno a días
Excelente. Cómodo y agradable. Tranquilo. Volveré a reservar este hotel.
Stayed 2 nights in Jun 2018

6/10 Okay

conrado, valencia

Liked: Cleanliness
Disliked: Room comfort
Muy bien ubicado, pero la habitación es muy pequeña. El wifi no permite la conexión a internet.
Stayed 1 night in May 2018

6/10 Okay

Paco, Sant Joan

Hotel céntrico y bastante barato.
Hotel céntrico y bastante barato. No ha estado mal.
Stayed 2 nights in Mar 2018

6/10 Okay

Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Hostal muy familiar y acogedor
El personal encantador, la situación perfecta, pero la habitación excesivamente pequeña para 2 personas en cama de matrimonio, al igual que el baño, muy incómodo por lo pequeño que es.

4/10 Poor

JAIME S

Liked: Cleanliness
Disliked: Staff & service, room comfort
Ni fú ni fá...
Yo diría que es una pensión, y no un hotel. Habitaciones bastante pequeñas, y algunas camas con colchón deteriorado. Aunque por ese precio, difícil encontrar algo mejor. Lo más destacable, la ubicación.

6/10 Okay

weiblich, Unterfranken

Liked: Cleanliness, staff & service
Zentral gelegen, ausreichend für kurzen Aufenthalt