"We lived out stay in Madrid and the surprise the hotel laid out for us on our second evening " Mehr
28. Juni 2023 von Your stay at Hard Rock Hotel Madrid
Dear, Mrs. Géraldine: Firstly, I would like to thank you very much for choosing Hard Rock Hotel Madrid during your stay in the capital and for taking the time to share your impressions with us. It is a real pleasure to know that you had such a pleasant stay, and you enjoyed our services, all our facilities and everything met your expectations. We really appreciate your comments about the kindness of our staff and the ones regarding our rooms. We work every day to offer services with the highest quality standards and we are delighted to discover that we are achieving this thanks to the efforts of all our staff. I assure you that I will pass your comments to the whole band, they will be delighted to hear them!We look forward to welcoming you back very soon, I assure you that we will do our best to provide you with a memorable experience!All the best, Guest Experience Team
10. Mai 2023 von Guest Experience Team
Dear Michael,Thank you very much for taking the time to share with us this positive review of your stay at Hard Rock Hotel Madrid.We are glad to hear that you had such a pleasant stay. Our main goal is to ensure that all our guests leave with the feeling of having had a memorable experience and we are proud to know that we have achieved this.We look forward to welcoming you back very soon!Kind regards,Guest Experience Team.
6. Mai 2024 von Your Stay at Hard Rock Hotel Madrid
Dear Alan,Thank you for taking your time to evaluate your stay at Hard Rock Hotel Madrid. We hope that you could spend a enjoyable time in the city. We are glad that the facilities, as well as the amenities and the attention from the staff.It was a pleasure to have you as a guest. We hope to see you again soon!