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ITC Infantas by Soho Boutique

4.0 star property

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Photo gallery for ITC Infantas by Soho Boutique

Superior Double or Twin Room, City View | Minibar, in-room safe, desk, blackout curtains
Superior Double or Twin Room, City View | Minibar, in-room safe, desk, blackout curtains
Reception
Reception
Superior Double or Twin Room, City View | Minibar, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Breakfast available

Explore the area

Map
C. de las Infantas 29, Centro, Madrid, Madrid, 28004
  • Prado Museum
    ‪11 min walk‬
  • Plaza Mayor
    ‪15 min walk‬
  • El Retiro Park
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬

Room options

Triple Room, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 3 Single Beds

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Double or Twin Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room, City View

Superior Double or Twin Room, City View | Minibar, in-room safe, desk, blackout curtains

Superior Double or Twin Room, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

ITC Infantas by Soho Boutique

Hotel with a 24-hour front desk, steps from Círculo de Bellas Artes
This smoke-free hotel features concierge services, dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance.
ITC Infantas by Soho Boutique offers 40 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at ITC Infantas by Soho Boutique. During your stay, you're just a quick walk from Gran Via. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Círculo de Bellas Artes and 8 minutes on foot from Thyssen-Bornemisza National Museum
  • Cats and dogs welcome for a fee (restrictions apply)
ITC Infantas by Soho Boutique offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. The business-friendly ITC Infantas by Soho Boutique also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:30 AM to 11:30 AM.
Room service (during limited hours) is available.

Languages

English, German, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 14 for adults and EUR 14 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 27

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 55 lb per pet
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Nearby parking fee: EUR 20 per night
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 27 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
Tax ID - A84087006
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 715/2005/002440

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Lusso Infantas
Lusso Infantas Hotel
Lusso Infantas Hotel Madrid
Lusso Infantas Madrid
Lusso Infantas
Hotel Infantas by MIJ
Itc Infantas By Soho Madrid
ITC Infantas by Soho Boutique Hotel
ITC Infantas by Soho Boutique Madrid
ITC Infantas by Soho Boutique Hotel Madrid

ITC Infantas by Soho Boutique Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 257 out of 569 reviews
Rating 8 - Good. 231 out of 569 reviews
Rating 6 - Okay. 58 out of 569 reviews
Rating 4 - Poor. 17 out of 569 reviews
Rating 2 - Terrible. 6 out of 569 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jatinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfy bed, a/c works.
Stayed 6 nights in Apr 2024

10/10 Excellent

Maya, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at this property and it's my first choice in Madrid. The location is great and the staff is always friendly and helpful.
Stayed 8 nights in Apr 2024

8/10 Good

Al

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly atmosphere, clean, close to gran villla and metro
Stayed 2 nights in Dec 2023

2/10 Terrible

Remco

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff unfriendly and unhelpful. Room did not get cleaned for three days, had to collect my own laundry after having dropped it off (similar for the iron and iron board, which I also had to collect at reception). Shower dreadful, massive cracks in the bath and a mattress that was on the bed during the Spanish civil war. Need I continue?
Stayed 4 nights in Nov 2023

10/10 Excellent

Ariana

Stayed 1 night in Nov 2023

8/10 Good

Emerson

Liked: Staff & service
Stayed 4 nights in Oct 2023

6/10 Okay

Dan

Business traveller
Liked: Staff & service
Average stay
Disappointed with the room, did not match the pictures. Bathroom was not as clean as I would expect and paint peeling off the ceiling. Luckily was only here one night but expected better considering the price was over €200
Stayed 1 night in Nov 2023

6/10 Okay

Maria, Guatemala

Travelled with partner
Disliked: Amenities
The property is located at an excellent ubicación. You are like 1 block to La Gran Via. I had stared in this hotel like 2 times, but, really, right now it has become obsolete, The first hotel I visited that does not have water(free) for the guest, no UBS co connect and charge the phones. Have to ask to change towels. Could not put the A/C , because they told me it was only in warm, and really, you close everything in this not so large room, you have to open de windows. Personnel were nice, except the one who checked us in, otherwise very nice. However they should modernize their hotel, its located in a beautiful spot, near everything. I was in a hotel facing a wall. (nice?)
Stayed 3 nights in Nov 2023

10/10 Excellent

Orlando, MIAMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing area, nice place to stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing stay, location was good, hotel staff very professional and accommodating
Stayed 4 nights in Oct 2023

8/10 Good

Thomas

Liked: Cleanliness
Stayed 7 nights in Oct 2023

10/10 Excellent

Magda, Frederick

Stayed 5 nights in Oct 2023

4/10 Poor

George

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a 4 star hotel
My wife and I stayed here for one night in October. It's is a very good location and the staff is friendly. Otherwise, this is a step up from a motel. Furnishings are shabby and outdated. Very few outlets, In the smallish rooms. TV is about 18 inches wide.. We had one bar of soap, one. Disposable toothbrush and one cheap sponge. And the cost was outrageous. $315.09 Euros per night.
Stayed 1 night in Oct 2023

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Hotel close to Grand via. Felt safe at night. Plenty of places to eat
Stayed 3 nights in Sep 2023

8/10 Good

RANDOLPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very well located, clean and convenient.
Stayed 3 nights in Aug 2023

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Sep 2023

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Staff and comfort.
Great stay, convenient (walking distance) location to all of the LGBT hot spots, shopping, restaurants, etc. Hotel was very clean and staff was helpful. Would definitely stay again.
Stayed 3 nights in Aug 2023

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Great if you don't mind being warm
Gear location, service and cleanliness. The biggest drawback to starting here for me was the crappy air conditioning. It did not get cool and this I was unable to sleep.
Stayed 1 night in Jun 2023

10/10 Excellent

Maya, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, comfortable room, great location. Close to everything, including your choice of Metro stations. It's the third hotel I've stayed in while visiting Madrid and the best location of all.
Stayed 10 nights in Jun 2023

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in May 2023

10/10 Excellent

Lisa

Stayed 2 nights in Apr 2023

10/10 Excellent

Kristie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2023

10/10 Excellent

Ines Aracely

4/10 Poor

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Dust in room
The room was full of dust. Also after complaining, they said they'll clean the room but Nothing was done
Stayed 4 nights in Dec 2022