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Smartr Madrid Gran Vía 47

3.5 star property

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Photo gallery for Smartr Madrid Gran Vía 47

Individually decorated, individually furnished, soundproofing
Individually decorated, individually furnished, soundproofing
View from room
Studio Single Sofa Bed | Individually decorated, individually furnished, soundproofing
Individually decorated, individually furnished, soundproofing

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
Calle Gran Vía 47, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪8 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Studio with Gran Via Views (2 people)

Individually decorated, individually furnished, soundproofing

Studio with Gran Via Views (2 people)

  • 15 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom (4 People)

Individually decorated, individually furnished, soundproofing

Apartment, 1 Bedroom (4 People)

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio, Terrace (2 People)

Individually decorated, individually furnished, soundproofing

Studio, Terrace (2 People)

  • 22 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio (2 People)

Individually decorated, individually furnished, soundproofing

Studio (2 People)

  • 16 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio with Sofa Bed (2 people)

Individually decorated, individually furnished, soundproofing

Studio with Sofa Bed (2 people)

  • 15 sq m
  • Studio
  • Sleeps 2
  • 1 Double Sofa Bed

View all photos for Single Studio

Single Studio | Individually decorated, individually furnished, soundproofing

Single Studio

  • 14 sq m
  • Studio
  • Sleeps 1
  • 1 Single Bed

View all photos for Apartment, 2 Bedrooms (B - 4 People)

Apartment, 2 Bedrooms (B - 4 People) | Individually decorated, individually furnished, soundproofing

Apartment, 2 Bedrooms (B - 4 People)

  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms (3 People)

View from room

Apartment, 2 Bedrooms (3 People)

  • 25 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Smartr Madrid Gran Vía 47

Pet-friendly aparthotel connected to a railway/underground station in Madrid with a 24-hour front desk
Along with concierge services, this smoke-free aparthotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and multilingual staff assistance are on-site. Each apartment features a kitchenette with a stovetop and a microwave, plus free WiFi and a flat-screen TV with digital channels. Additional amenities include a coffee/tea maker, a hairdryer and a shower. Weekly housekeeping is available.
Smartr Madrid Gran Vía 47 offers 67 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchenettes with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 43-inch flat-screen televisions come with digital channels. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Smartr Madrid Gran Vía 47. During your stay, you'll be connected to a railway/underground station and just a quick walk from Gran Via. Features include free WiFi in public areas, plus breakfast (surcharge) and concierge services. This comfortable aparthotel has 67 apartments over 9 floors. This property offers pet-friendly amenities, such as food and water bowls. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV and a microwave
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a virtual front desk
  • Steps from Gran Via and Plaza de España - Princesa
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Smartr Madrid Gran Vía 47 offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Smartr Madrid Gran Vía 47 also features express check-in, express check-out, and a lift.

This 3.5-star Madrid aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 8:30 AM to 10:30 AM and at the weekend from 8:30 AM to 11:00 AM.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 36 per day)
  • Onsite parking options include a garage

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Toaster

Dining

  • Buffet breakfast available for a fee 8:30 AM to 10:30 AM on weekdays and 8:30 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 15 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 25 kg per pet
  • Fee: EUR 30 per accommodation per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (weekly)
  • Iron/ironing board
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • In a shopping district
  • In the city centre
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 67 units
  • 9 floors
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
This property's breakfast is served at a nearby partner property, located 200 meters away.

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 55 lb per pet
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 36 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
Housekeeping is included for stays of 6 nights or more.
Property Registration Number VT-11639-VT11712

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

SmartRental Gran Via 47
Smartr Madrid Gran Via 47
Smartr Madrid Gran Vía 47 Madrid
Smartr Madrid Gran Vía 47 Aparthotel
Smartr Madrid Gran Vía 47 Aparthotel Madrid

Smartr Madrid Gran Vía 47 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 108 out of 293 reviews
Rating 8 - Good. 94 out of 293 reviews
Rating 6 - Okay. 47 out of 293 reviews
Rating 4 - Poor. 22 out of 293 reviews
Rating 2 - Terrible. 22 out of 293 reviews

8.0/10

Cleanliness

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

REMIGIO

Liked: Cleanliness, amenities, property conditions & facilities
Excelente Customer Services
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert, Ipswich

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Central, secure, loads of dining options, metro stations some meters away and my room was very quiet at night plus kitchen!
Stayed 3 nights in Dec 2024

8/10 Good

Clover

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

dalia

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
The location is great and very close to shopping and metro and restaurants and tourist attractions. The hotel itself is a very different story The bathroom is so tiny you can’t sit on the toilet unless you sit sideways. The hot water ran out every evening and on the first night I told them no hot water in the room and their response was we will call maintenance and in the morning I had hot water but the same thing happened at night every single night. They could’ve said the situation is like this every night but they played dumb of course. One of the two rooms I booked had a sewage smell and they didn’t do anything about it. You get only one cleaning for every six night stay and if you want more you have to pay for it. You have to ask them for towels every day because they only put two towels in the room No plug next to the bed to charge your phone. The one good thing about them is how clean it was. They had a clean room. They call it apartment but don’t fall for that. No coffee maker in the room and no coffee in the lobby either. The room was so hot at night and the controller for the AC definitely did not work I can’t imagine this room in the Madrid summers. I had to open the bedroom window to be able to sleep and with that came all the street noises of course.
Stayed 6 nights in Nov 2024

6/10 Okay

Joel

Business traveller
You can hear everything from the apt next to yours. Nice Staff. Good location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Adrienne

Business traveller, Travelled with group
Liked: Cleanliness, room comfort
Great place to stay for affordable price
Great place to stay esp so because I booked on short notice. It’s located in a Main Street in Madrid and in the middle of all the action but my room was in the rear so I didn’t hear street noise. Clean and comfortable. Helpful staff. The walls are kind of thin so I heard the guests next door talking and there was periodic noise from guests walking in the hallways but it was fine.
Stayed 2 nights in Nov 2024

6/10 Okay

Vahid

Travelled with family
Liked: Cleanliness
Noisy neighbourhood, very compact washroom, no kettle (it has a kitchenette), Very walkable. I think the price for value was ok but I wish the bathroom was a little bit wider so I could go to the shower without jumping over the toilet!
Stayed 4 nights in Nov 2024

6/10 Okay

Tauhid

Disliked: Cleanliness
Stayed 4 nights in Nov 2024

8/10 Good

Adela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to everything. Good room with Kitchener and private room. Basic bathroom with worn bath tub
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronald, Barva Heredia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff , excellent breakfast in a 10 th floor restaurant with panoramic view, wow
Stayed 4 nights in Oct 2024

10/10 Excellent

Julio

Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, room comfort
Nice
Bed was comfortable, great water pressure. Nice location. Only complaint was it was difficult to get in and out of bed since it was pushed up to the wall and no room at the end of the bed so you had to crawl over the person next to you.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tamara

Liked: Cleanliness, property conditions & facilities
Ame la gente que trabaja allí, muy amables y serviciales la ubicación buenísima, el lugar está muy bueno por la ubicación pero sí que muy alto precio, es chiquito pero cómodo, el precio insisto me parece desmedido absolutamente, si no fuera por ello, tuvimos una gran experiencia en gran vía 47
Stayed 9 nights in Sep 2024

10/10 Excellent

Hany

The reception staff are helpful
Stayed 1 night in Sep 2024

10/10 Excellent

ana

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, room comfort
Wonderful trip, great location
Stayed 3 nights in Sep 2024

6/10 Okay

Pedro

Liked: Room comfort
The only problem was the bad smell of the room. Otherwise it's a very well located place and quiet regardless it's on the msin Avenue in Madrid .
Stayed 2 nights in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Thanvi

Liked: Cleanliness, property conditions & facilities
Central! And good food for breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
Excellent place where to spend some holidays in Madrid.
Stayed 1 night in Jul 2024

8/10 Good

mina

Stayed 2 nights in Jul 2024

8/10 Good

Johnny, San Juan

Liked: Cleanliness, property conditions & facilities
The Bathroom design and distribution was awful. There was no room to seat in the WC. The rate for the room was exceedingly high. There are not safety bars at the entrance,stairs.
Stayed 3 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, room comfort
Great location
Great location with 2 metro stops nearby and easily walkable to the many sites, shops and restaurants. They will store your luggage if you arrive early and even when you check out if you have a late flight. Our room faced the street with a small balcony and was spacious and the kitchenette was great. The bed could use better pillows and at least 2 more, bathroom could use a hook for the hand towel and lowering the shower curtain would help not make the shower so dark. The walls are so thin we heard the guest beside us coughing horribly for 2 days straight, his conversations and disgustingly some of his private affairs. But did the price and location we’d probably recommend it.
Stayed 3 nights in Jul 2024

2/10 Terrible

Glyn

Liked: Cleanliness
Unusable wifi
The WiFi kept disconnecting, and wasn't fast enough to stream anyway. No soundproofing at all, could hear everything everywhere, including very loud snoring. Aircon sometimes smelt like sewage
Stayed 5 nights in Jul 2024

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Good room but very weak Wi-Fi
The location was great the room was great the kitchen was very handy. The big problem was the very weak wi-fi. It was okay for phones but I had to work on my laptop. Laptop would connect with the Wi-Fi but then the Wi-Fi was not strong enough to call up even one page. I was unable to do any work for 2 days and lost significant amount of money because of it. It's frustrating when these hotels don't want to put any money into having good Wi-Fi service and there's no way for us to know on hotels.com which hotels Wi-Fi will or will not connect to laptops so that we can work while we vacation
Stayed 2 nights in Jun 2024