See all properties

New Level Hotel - Alshisha

Choose dates to view prices

Photo gallery for New Level Hotel - Alshisha

Exterior
Reception
Reception
Interior detail
Basic Double or Twin Room, City View | In-room safe, desk, laptop workspace, blackout curtains

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Ar Rawdah, Makkah 24236, Makkah, Makkah, 24236
  • Kaaba
    ‪7 min drive‬
  • Abraj Al-Bait Towers
    ‪8 min drive‬
  • Great Mosque of Makkah
    ‪9 min drive‬

Room options

View all photos for Basic Quadruple Room

Basic Quadruple Room | In-room safe, desk, laptop workspace, blackout curtains

Basic Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Basic Triple Room, City View

Basic Triple Room, City View | In-room safe, desk, laptop workspace, blackout curtains

Basic Triple Room, City View

  • City view
  • 16 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Basic Double or Twin Room, City View

Basic Double or Twin Room, City View | In-room safe, desk, laptop workspace, blackout curtains

Basic Double or Twin Room, City View

  • City view
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • 20 sq m
  • Sleeps 5
  • 5 Single Beds

Similar properties

Superior Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace

Novotel Makkah Thakher City

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (551)
The price is CHF 38
for 1 room
includes taxes & fees
29 Apr - 30 Apr
Novotel Makkah Thakher City

About this property

New Level Hotel - Alshisha

Hotel in Makkah with 24-hour front desk and coffee shop/cafe
This hotel features a restaurant, a coffee shop/cafe and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, multilingual staff assistance and a reception hall are on-site.
New Level Hotel - Alshisha offers 70 accommodations with a safe and a hairdryer. This accommodation offers separate dining areas. Satellite televisions are provided.

Bathrooms include a separate bath and shower. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at New Level Hotel - Alshisha, you're just a quick walk from Sheikh Abdul Aziz Ibn Baz Mosque. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include a concierge and luggage storage
  • 7 minutes by car from Kaaba and 9 minutes from Great Mosque of Makkah
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. New Level Hotel - Alshisha also features multilingual staff and concierge services.

Smoking is allowed in designated areas at this Makkah hotel.

New Level Hotel - Alshisha has a restaurant on site.

Languages

Arabic, English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007337

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.

Property is also known as

Evaros Hotel
Eva Rose Hotel
NEW LEVEL HOTEL
New Level Alshisha Makkah
New Level Hotel - Alshisha Hotel
New Level Hotel - Alshisha Makkah
New Level Hotel - Alshisha Hotel Makkah

New Level Hotel - Alshisha Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 23 reviews
Rating 8 - Good. 6 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 4 out of 23 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Liyakhat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value and Service for Umrah Travelers
We had a great experience staying at New Level Hotel - Alshisha. The staff and front desk were extremely helpful throughout our stay — always friendly and responsive. While the hotel doesn’t seem to offer daily room service by default, the team was quick to act whenever we requested room cleaning, fresh sheets, or trash removal. Every request was met without hesitation, which we really appreciated. The hotel also provides a shuttle service to the Jamarat station, which made commuting easier — though it's also within walking distance if you prefer. There are plenty of food options nearby, so meals were never an issue. Even though it's farther from Masjid Al Haram, the comfort, cleanliness, and helpful staff made this a pleasant and stress-free place to stay during our Umrah. I highly recommend it for anyone looking for a more affordable yet accommodating option in Makkah.
Stayed 7 nights in Mar 2025

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly house keeping
Stayed 9 nights in Mar 2025

10/10 Excellent

mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Mar 2025

10/10 Excellent

Elyas

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

2/10 Terrible

Fahmy

Disliked: Amenities
The hotel its fake, I’m trying call the customer service, please i need to refund the money? I was 2 days in the street Appreciate it, Thanks
Stayed 2 nights in Mar 2025

6/10 Okay

Ali, North Liberty

Disliked: Staff & service
Close to transportation, restaurant, and shopping markets
Stayed 2 nights in Feb 2025

4/10 Poor

Mahad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2025

8/10 Good

Rahmeen

Stayed 4 nights in Mar 2025

2/10 Terrible

Md riaz

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Poor service
Not happy about this service. I was working for four three to receive my room. Washroom is very poor. What about the picture I saw in the online I didn’t found that washroom. You should give me money back.
Stayed 2 nights in Mar 2025

2/10 Terrible

Md Riaz

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The service was a poor
The service was a poor Wi-Fi was not working at all. That is the biggest problem Wi-Fi. The money wise I don’t think so the desire for that amount of money.
Stayed 1 night in Mar 2025

2/10 Terrible

Ahmaddame

Stayed 4 nights in Mar 2025

10/10 Excellent

Woliy, Lakeville

Stayed 8 nights in Feb 2025

10/10 Excellent

Woliy, Lakeville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing!
Stayed 1 night in Feb 2025

6/10 Okay

Fatma

Stayed 3 nights in Jan 2025

10/10 Excellent

Tarmia

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Abdullahi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️❤️
Stayed 11 nights in Jan 2025

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
No complaint
Stayed 1 night in Nov 2024

10/10 Excellent

Fares

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

RABIA

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Teşekkürler
Gayet iyi bir otel temiz ve konforlu çalışanlar da iyi ilgileniyor sadece temizlik yapmaları için devamlı bilgi vermek lazım hemen temizliyorlar yoksa kendileri pek girmiyorlar oda müsait olmadığını düşünüyorlar belki teşekkürler arkadaşlar hepinize.
Stayed 8 nights in Feb 2025

8/10 Good

Najat

Stayed 5 nights in Jan 2025

8/10 Good

Akram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Akram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024