Motel One Manchester - Royal Exchange

3.5 star property

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Photo gallery for Motel One Manchester - Royal Exchange

Comfort Room (with king- or queensize bed and view) | Egyptian cotton sheets, premium bedding, in-room safe, soundproofing
Bar (on property)
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Housekeeping
  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
11-15 Cross Street, Manchester, England, M2 1WD
  • Manchester Arndale
    ‪3 min walk‬
  • Deansgate
    ‪4 min walk‬
  • Piccadilly Gardens
    ‪7 min walk‬
  • Manchester (MAN)
    ‪27 min drive‬

Room options

Comfort Room (with king- or queensize bed and view)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Comfort Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Comfort Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Motel One Manchester - Royal Exchange

Eco-certified hotel with 24-hour front desk and bar/lounge
Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and a front desk safe. WiFi in public areas is free. Other amenities include a reception hall.
Motel One Manchester - Royal Exchange offers 302 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include a shower and hairdryers. This Manchester hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The shopping around Motel One Manchester - Royal Exchange gets high marks from our customers. During your stay, you're just a quick walk from Manchester Arndale. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe and a lift
  • Guests really like the accommodation for the comfy beds, overall comfort and cleanliness
  • Just a 3-minute walk from Manchester Arndale and 4 minutes on foot from Deansgate
  • Cats and dogs welcome for a fee
As a guest of Motel One Manchester - Royal Exchange, you'll find a front desk safe and a lift. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This 3.5-star Manchester hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.90 to 13.90 for adults and GBP 6.95 to 13.90 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 13.90 to 13.90 for adults and GBP 6.95 to 13.90 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Motel One Manchester-Royal Exchange Hotel
Motel One Exchange Hotel
Motel One Exchange
One Manchester Royal Exchange
Motel One Manchester Royal Exchange
Motel One Manchester - Royal Exchange Hotel
Motel One Manchester - Royal Exchange Manchester
Motel One Manchester - Royal Exchange Hotel Manchester

Motel One Manchester - Royal Exchange Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1016 reviews
Rating 8 - Good. 255 out of 1016 reviews
Rating 6 - Okay. 70 out of 1016 reviews
Rating 4 - Poor. 27 out of 1016 reviews
Rating 2 - Terrible. 22 out of 1016 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel in a great central location
Great hotel with very helpful Front of House staff. Clean, warm and massive bed. Fab location. Would stay here again
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, clean and cosy. Staff very helpful, will be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic 😊
Great location, brilliant staff and very decent price! Room was clean, modern and well thought out, will be staying again!
Stayed 1 night in Dec 2024

8/10 Good

Justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Grace Marie, Doha

Stayed 2 nights in Nov 2024

4/10 Poor

Andrew

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Tired hotel
Nice staff, but just a tired hotel and room, poor quality toiletries, no shampoo/conditioner, weak water pressure in the shower, I found a bug crawling over my bed sheets. Breakfast was ok and nice towels.
Stayed 1 night in Dec 2024

8/10 Good

Ben

Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Stayed 1 night in Nov 2024

8/10 Good

Clo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay in centre Manc
Overall happy with our stay, with competitive pricing given the location. Service was nice and it was good to be able to drop off our bags before checking in. Bedding was comfortable, but nothing to write home about. The bed was big though. As you’d expect, rooms were quite small which is ok but I did expect slightly more space - it was good enough to just sleep in though. The room was clean, except for the surprise toilet brush we found in the toilet upon entry and the clogged up sink.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean like new reception staff extremely accommodating when I wanted a widef bed Location every thing within a 5 minite walk Fimally price especially on a Sunday night
Stayed 1 night in Dec 2024

10/10 Excellent

Adesanya

Great experience
Great experience
Stayed 1 night in Nov 2024

6/10 Okay

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for the Arena
The hotel/room was immaculate, well presented and in a fantastic location for shopping. A couple of little niggles though, the TV has no signal, there was only a little ledge in the bathroom to put toiletries etc on, no dressing table area in the bedroom (just the bedside table) and there was only a bathroom bin to put wet teabags in.
Stayed 1 night in Nov 2024

10/10 Excellent

Emanuel

Very nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Stayed 1 night in Nov 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Stayed 3 nights in Nov 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

8/10 Good

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a really good location right in the centre. Reception area and staff were really nice. Room was a bit small and view was of an office but ultimately matches the affordable price
Stayed 1 night in Nov 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, professional staff
Stayed 1 night in Nov 2024

10/10 Excellent

Esra

Stayed 1 night in Nov 2024

8/10 Good

Nivethika

Travelled with partner
Liked: Cleanliness, staff & service
Lovely hotel, in city centre, highly recommend
Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
Ques at check in at 3pm, came back 15mins later and still queuing Good service and a good hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, 7th floor nice and quiet. Only complaint—- drain smell in the bathroom through most of our stay
Stayed 2 nights in Nov 2024