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Makati Shangri-La, Manila

5.0 star property

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Photo gallery for Makati Shangri-La, Manila

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Meeting facility
Deluxe Suite | Hypo-allergenic bedding, minibar, in-room safe, individually furnished
Hypo-allergenic bedding, minibar, in-room safe, individually furnished
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Ayala Street and Makati Avenue, Makati, Manila, 1200
  • Greenbelt Shopping Mall
    ‪4 min walk‬
  • Glorietta Mall
    ‪5 min walk‬
  • Fort Bonifacio
    ‪9 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪28 min drive‬

Room options

View all photos for Horizon, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 2 Single Beds

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon, Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 2 Single Beds

  • 41 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 2 Single Beds

  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 2 Single Beds

  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Interior

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Twin Room

  • Sleeps 3
  • 2 Single Beds

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About this property

Makati Shangri-La, Manila

Hotel with 3 restaurants, a short walk to Greenbelt Shopping Mall
3 restaurants, an outdoor pool and a health club are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site.
Makati Shangri-La, Manila offers 696 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished. A pillow menu is available. 55-inch LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Makati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Our customers tell us that they can't get enough of the helpful staff at Makati Shangri-La, Manila. During your stay, you're just a quick walk from Greenbelt Shopping Mall. You'll find features such as free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Chinese cuisine while dining at Shang Palace
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on-site, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 4-minute walk from Greenbelt Shopping Mall and a 5-minute drive from Bonifacio High Street
  • Airport shuttle service available for a fee
Makati Shangri-La, Manila offers its guests a kids' pool, an outdoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, 12 meeting rooms, and limo/town car service. Event space at this hotel measures 15780 square feet (1466 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Makati Shangri-La, Manila. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Makati hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Shang Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Sage Grill – This restaurant serves lunch and dinner. Open selected days.
Circles Event Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Lobby Lounge – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,800 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Circles Event Cafe
  • Lobby Lounge
  • Sage Grill
  • Shang Palace

Things to do

  • Art gallery
  • Children's pool
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre (15,780 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Hospital bed
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makati Shangri-La, Manila

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 2206.80 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1800 per person
  • Airport shuttle fee: PHP 3900 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 2206.80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Makati Shangri-La, Manila offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
Makati Shangri-la Manila
Manila Makati Shangri-la
Manila Makati Shangri-la Hotel
Manila Shangri-la Makati
Shangri-la Hotel Manila
Shangri-la Makati Hotel
Shangri-la Manila
Makati Shangri La Hotel
Makati Shangri-La Manila Hotel Makati
Makati Shangri-La Manila Metro Manila
Shangri La Makati
Shangri La Manila Makati
Shangrila Makati
Makati Shangri La, Manila
Makati Shangri la Hotel Manila
Makati Shangri-La, Manila Hotel
Makati Shangri-La, Manila Makati
Makati Shangri-La, Manila Hotel Makati

Makati Shangri-La, Manila Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1005 reviews
Rating 8 - Good. 204 out of 1005 reviews
Rating 6 - Okay. 59 out of 1005 reviews
Rating 4 - Poor. 30 out of 1005 reviews
Rating 2 - Terrible. 20 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Stayed 1 night in Jan 2025

10/10 Excellent

Alfred

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in Makati. Surrounded by a bunch of malls you can easily walk to. The staff was amazing. Only issue we had was it took a while to get a luggage cart.
Stayed 1 night in Jan 2025

10/10 Excellent

Cresencia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Dated color and decor
Stayed 1 night in Jan 2025

10/10 Excellent

Marie Anne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Only thing I would change would be the faucets.. it is somewhat hard to turn. Other than that, everything is excellent!
Stayed 1 night in Jan 2025

10/10 Excellent

APRIL JOIE FERRER

Travelled with group
Liked: Cleanliness, staff & service, amenities
outdated carpet
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Sunly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility.. walking distance to malls and dining
Stayed 2 nights in Jan 2025

10/10 Excellent

Lani Magpusao

Travelled with partner
The same classy hotel; just need improvement in customer service at the lobby lounge esp the lady Supervisor.
Stayed 5 nights in Jan 2025

10/10 Excellent

Rosario A A

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very warm and helpful. The rooms were clean and the pool was great!
Stayed 3 nights in Jan 2025

10/10 Excellent

ELEAZAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been one of the best that we’ve ever been, and we’ve travelled all over the world.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maricar

Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the staff were very friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Leslie Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and service.
Stayed 6 nights in Jan 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Rosario A A

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highest quality of service

Highest quality of service. I highly recommend this establishment
Stayed 3 nights in Jan 2025

10/10 Excellent

Harvey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good restaurants in nearby shopping malls. 20 minutes or so by car from the airport.
Stayed 2 nights in Jan 2025

6/10 Okay

Chiqui, Paddington

Travelled with family and small children
Liked: Staff & service
Hotel location is great. Shangri La Makati is a bit outdated.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying at Makati Shangrila. My only complaint is the tv reception and signal is terrible. The reception is intermittent, signal pauses.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hweely

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wish we had more time in Manila. The facility and the service were amazing. We’ll be coming back again
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra, Redmond

Stayed 1 night in Jan 2025

10/10 Excellent

Jane G.

Liked: Cleanliness, staff & service, property conditions & facilities
We spent the New Years' Celebration while there. We had a good time.
Stayed 1 night in Dec 2024

10/10 Excellent

CRISTINA, Santa Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very elegant. Staff are very friendly, efficient and professional. Amenities are amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

Ramon Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancé and I had a wonderful stay at Shangri-La Makati over the Christmas Holidays. Although, we had issues reserving a spot for the Noche Buena (it seemed they lost our reservation the first time I called), it was all sorted out last minute and we were able to have a wonderful dinner. The staff was very accomodating, our hotel room was great, and we enjoyed the live music being played in the lobby. Overall good experience, would stay here again next time we visit the Philippines.
Stayed 3 nights in Dec 2024

8/10 Good

Jose-Adriano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met - but did not exceed - expectations.
Stayed 5 nights in Dec 2024