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Solaire Resort Entertainment City

5.0 star property

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Photo gallery for Solaire Resort Entertainment City

Lobby
Café
Deluxe Room, 2 Double Beds, Bay View | Premium bedding, in-room safe, individually furnished, desk
Outdoor pool, open 7:00 AM to 9:00 PM, pool cabanas (surcharge)
Studio, 2 Queen Beds (Sky) | Premium bedding, in-room safe, individually furnished, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar

Explore the area

Map
1 Asean Avenue, Parañaque, Manila, 1701
  • Mall of Asia Arena
    ‪18 min walk‬
  • SMX Convention Center
    ‪3 min drive‬
  • SM Mall of Asia
    ‪3 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio, 2 Queen Beds (Sky)

Studio, 2 Queen Beds (Sky) | Premium bedding, in-room safe, individually furnished, desk

Studio, 2 Queen Beds (Sky)

  • 65 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Sky)

Studio, 1 King Bed (Sky) | Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed (Sky)

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Prestige Suite Bay

Prestige Suite Bay | Living area

Prestige Suite Bay

  • 131 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Prestige Suite Sky

Prestige Suite Sky | City view

Prestige Suite Sky

  • 188 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Sky Suite

Sky Suite | Living area

Sky Suite

  • 188 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Living area

Premier Suite

  • 87 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Corner (Bay)

Grand Room, 1 King Bed, Corner (Bay) | Living area

Grand Room, 1 King Bed, Corner (Bay)

  • 57 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Premium bedding, in-room safe, individually furnished, desk

Grand Suite

  • 165 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Living area

Signature Suite

  • 158 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View (Grand)

Deluxe Room, 1 King Bed, Bay View (Grand) | Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Bay View (Grand)

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Grand, City)

Deluxe Room, 1 King Bed (Grand, City) | Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed (Grand, City)

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View

Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Bay View

  • 43 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View (Grand)

Deluxe Room, 1 King Bed, Garden View (Grand) | Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Garden View (Grand)

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Grand)

Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 2 Double Beds, City View (Grand)

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Garden View

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Bay View (Grand)

Deluxe Room, 2 Double Beds, Bay View (Grand) | Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 2 Double Beds, Bay View (Grand)

  • 43 sq m
  • Bay view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, City View

Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 2 Double Beds, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 2 Double Beds, Garden View

  • 43 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Bay View

Deluxe Room, 2 Double Beds, Bay View | Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 2 Double Beds, Bay View

  • 43 sq m
  • Bay view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room With Bay View

Premium bedding, in-room safe, individually furnished, desk

Deluxe Room With Bay View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Double City View

Premium bedding, in-room safe, individually furnished, desk

Deluxe Double City View

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe City King Room

Premium bedding, in-room safe, individually furnished, desk

Deluxe City King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Sky Suite

Premium bedding, in-room safe, individually furnished, desk

Sky Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Garden View King

Premium bedding, in-room safe, individually furnished, desk

Deluxe Garden View King

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room With City View

Premium bedding, in-room safe, individually furnished, desk

Grand Deluxe Room With City View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Double With Garden View

Premium bedding, in-room safe, individually furnished, desk

Deluxe Double With Garden View

  • Sleeps 2
  • 2 Double Beds

View all photos for Prestige Suite Sky

Premium bedding, in-room safe, individually furnished, desk

Prestige Suite Sky

  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Suite Bay

Premium bedding, in-room safe, individually furnished, desk

Prestige Suite Bay

  • Sleeps 2
  • 1 Queen Bed

View all photos for Sky Studio

Premium bedding, in-room safe, individually furnished, desk

Sky Studio

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe King Room with Bay View

Premium bedding, in-room safe, individually furnished, desk

Deluxe King Room with Bay View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room With Bay View

Premium bedding, in-room safe, individually furnished, desk

Grand Deluxe Room With Bay View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Grand Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room With Garden View

Premium bedding, in-room safe, individually furnished, desk

Deluxe King Room With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Suite Sky Non Smoking

Premium bedding, in-room safe, individually furnished, desk

Prestige Suite Sky Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Sky Suite Non Smoking

Premium bedding, in-room safe, individually furnished, desk

Sky Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite Non Smoking

Premium bedding, in-room safe, individually furnished, desk

Signature Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King,Garden View

Premium bedding, in-room safe, individually furnished, desk

Grand Deluxe King,Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Premium bedding, in-room safe, individually furnished, desk

Signature Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premium bedding, in-room safe, individually furnished, desk

Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Corner Grand King Bay View

Premium bedding, in-room safe, individually furnished, desk

Corner Grand King Bay View

  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Deluxe Room King Bay View

Premium bedding, in-room safe, individually furnished, desk

Grand Deluxe Room King Bay View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room With Garden View2

Premium bedding, in-room safe, individually furnished, desk

Deluxe King Room With Garden View2

  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (997)
The price is CHF 163
for 1 room
includes taxes & fees
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About this property

Solaire Resort Entertainment City

Bayside hotel with 14 restaurants and full-service spa
14 restaurants, a full-service spa and a casino are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, an outdoor pool, 3 bars/lounges and a health club are on-site.
Solaire Resort Entertainment City offers 793 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Solaire Resort Entertainment City. During your stay, you're just a quick walk from Ayala Malls Manila Bay. Features include free WiFi in public areas and free valet parking, plus 14 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with pool views at Waterside, one of the property's 14 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages, body treatments or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 8 minutes by foot from Ayala Malls Manila Bay and a 2-minute drive from Mall of Asia Arena
Solaire Resort Entertainment City offers its guests a full-service spa, an outdoor pool, and a health club. There are 14 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include 10 meeting rooms and limo/town car service. Event space at this hotel measures 4413 square feet (410 square metres) and includes conference space. A casino, a sauna, and multilingual staff are also featured at the luxury Solaire Resort Entertainment City. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Parañaque hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Waterside – Overlooking the pool, this restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Finestra – Overlooking the pool, this steakhouse specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Red Lantern – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Yakumi – This restaurant specialises in Japanese cuisine and serves brunch, lunch and dinner. Open daily.
Fresh – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PHP 1,430 for adults and PHP 715 for children
  • 14 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Finestra
  • Fresh
  • Red Lantern
  • Waterside
  • Yakumi

Things to do

  • 2,357 slot machines
  • 402 gaming tables
  • Art gallery
  • Casino (325,073 square foot of space)
  • Concerts/live shows
  • Designer stores
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Sportsbook
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,413 square feet of conference space

Outdoors

  • In a state park
  • On the bay
  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 17 floors
  • 2 buildings
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Solaire Resort Entertainment City

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 4270.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of PHP 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1430 for adults and from PHP 715 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 4270.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Outside food is not permitted on the premises.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Solaire Casino Paranaque
Solaire Resort & Casino Paranaque
Solaire Resort & Casino Metro Manila/Paranaque, Philippines
Hotel Solaire Resort and Casino
Solaire Casino
Parañaque Solaire Resort and Casino Hotel
Solaire Resort Casino Parañaque
Solaire Resort Casino
Solaire Casino Parañaque
Hotel Solaire Resort and Casino Parañaque
Solaire Resort and Casino Parañaque
Solaire Resort And Casino

Solaire Resort Entertainment City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1002 reviews
Rating 8 - Good. 185 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ciprian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thr breakfast is the best!
Stayed 3 nights in Feb 2025

10/10 Excellent

Marivic

Travelled with family
I like the view of my room in Bay tower. Nice beds, shower is great with hot water and dual type shower. Staff are courteous and accommodating. They don’t allow food from outside, quite strict about it, probably to maintain the room’s cleanliness and smell.
Stayed 3 nights in Feb 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding awesome.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ophelia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive guest services personnel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Solaire Resort Entertainment City for one night before an early flight, and it was a fantastic experience! The resort has a beautiful, vibrant atmosphere with a Vegas-like vibe that made my stay feel luxurious and exciting. The food at The Court was absolutely amazing—delicious and satisfying. I also thoroughly enjoyed the cocktail hour, which was the perfect way to unwind. The staff were incredibly kind and even arranged transport to the airport, making my early departure stress-free. Highly recommend this hotel for its ambiance, dining, hospitality, and thoughtful service!
Stayed 1 night in Feb 2025

10/10 Excellent

Brent

Travelled with group
Liked: Amenities, property conditions & facilities
The property was extremely high end. All tge staff are very helpful. The rooms are over the yop luxurious
Stayed 2 nights in Feb 2025

10/10 Excellent

Amerfina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Love the big bathroom and the shower.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

MUN JOO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Christine

Stayed 1 night in Jan 2025

8/10 Good

SANDRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in & courteous staff, very nice room, clean hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Leonila

Liked: Cleanliness, staff & service, property conditions & facilities
I like the the hotel very beatiful and the service is excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Anna, LIC

Stayed 1 night in Jan 2025

10/10 Excellent

Lynn Baltasar

Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1st time

Nice and awesome
Stayed 2 nights in Jan 2025

6/10 Okay

Elizabeth

Travelled with group
Liked: Cleanliness, amenities
Have to call maintenance 4 separate times from 2 toilet flusher kept on disconnecting, hot water issue and lost power in the room. After repair I was even told that maybe I plugged something that shorted the fuse… Their casino is also not any better. Ticket got stocked and have to wait over an hour for them to validate to get my money. Wouldn’t the solution be is open the slot and checked the last ticket inserted? But that’s not the case, they were validating online and was even told to checked purse inside to see if the ticket was there when it clearly said in the machine malfunction. Felt like a criminal who was hiding my own ticket. What a stay!
Stayed 4 nights in Jan 2025

10/10 Excellent

Alma

Travelled with partner
Liked: Cleanliness, amenities
Very clean
Stayed 2 nights in Jan 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I stayed at Solaire Hotel from January 24-27, and while our stay had some good moments, the overall experience was disappointing due to poor staff organization and service. When we arrived after a late flight—which we informed the hotel about in advance—the staff simply placed our luggage on the floor without offering any assistance. It was unprofessional and frustrating, but we were too exhausted to argue after a long day. Our stay itself was fine. The room was comfortable, and the amenities were adequate. However, our check-out experience was another disappointment. The staff asked for our valet parking ticket, which I had handed to them during check-in. They didn’t return it with the folder of documents, and instead of resolving the issue smoothly, they began asking which staff member handled it. No one seemed to know. They advised us to report it as a lost ticket and pay 1,000 pesos, which I refused since it wasn’t our fault. The driver who parked the car had already left for his home province. While I understand the need for security measures, the situation was poorly handled. The hotel should have better systems in place to manage important items like valet tickets to avoid inconveniencing guests. This unnecessary hassle ruined what could have been a much better experience. I hope management takes steps to improve their service and processes.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leni

Liked: Cleanliness, staff & service, property conditions & facilities
5 star all the way!!! Great to end a vacation in a convenient place , excellent customer service and top notch amenities. Breakfast buffet is definitely to die for .
Stayed 1 night in Jan 2025

2/10 Terrible

Norjin

Disliked: Cleanliness, staff & service
Hospitality in casino is poor. Staff needs training
Stayed 7 nights in Jan 2025

10/10 Excellent

Marie Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very calm place, excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Barry, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like smoking in casino area. Need a non smoking area
Stayed 8 nights in Jan 2025

10/10 Excellent

CYPRIN

Liked: Cleanliness, amenities
Must stay!!!
Stayed 1 night in Jan 2025