2/10 – Ungenügend
Yenita
26. Feb. 2025
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was shown to my room, it looked like it had never been cleaned, at least 4 spiders in the bathroom at first glance, webs everywhere. Ants on the floor, in the bed, on the tables (where I was expected to eat). No soap or toiletries as stated on the website. The bathroom light didn't even work, I had to use a headtorch despite reporting it to staff. I went to ask where the facilities were because noone said anything to me. The laundry (again advertised when booking) is off site and at additional cost, so not actually a facility available there. The "restaurant" is food delivered to your room, which is dirty and drespressing, it doesn't even have a window. I left my room and the door locked behind me, asked at reception, she used a key to open the door, then walked off. I leave the room again and the door locks behind me. There is a room card, but it doesn't work. I said to her how am I supposed to get is my room? She hands me the key. The whole experience was terrible. I've stay in many places while travelling, none as bad as this.
Yenita
Aufenthalt von 1 Nacht im Februar 2025