Hotel has an excellent location in the old town of Marbella and the decor in the communal areas is nicely done. Even though we booked a balcony suite, the room was very small and had the feeling and quality of a hostel rather than a hotel, which we were disappointed at. On arrival, a price list is laid on the bed showing the replacement cost of items from the room, should you steal them which we thought was odd and unwelcoming. The bed was one of the most uncomfortable we had ever slept on - There was bump down the middle between us and deep dips where we slept. It was clear the mattress was old and / or of poor quality and we could see that the hotel had tried to remedy this by placing an IKEA mattress topper on it, but this has no effect. On one of the days we asked for our room to be cleaned, new towels were provided, but the bed was not made. There were splatter marks over the wall above the couch from previous guests which had not been cleaned away. There is no wardrobe, just a railing with a few hangers, so I had to lay most of my clothes out on the couch. The shower had good power however, the holder for the non-rainfall shower head was missing, so it had to be used by hand instead. If the mattress situation was resolved, I'd rate this an adequate low to mid-range hotel, but even then it would be punching above its weight with the prices it charges... Certainly not with the money and we will avoid in future.
