4/10 – Schlecht
Darin J.
16. Jan. 2025
Verbesserungswürdig: Sauberkeit
Chaos
It started with delayed check in because previous guest destroy the living room furniture and left the house a mess. The host sent me to another property but it wasn’t cleaned yet. Ended up at the original property but without furniture. Also the garbage disposal didn’t work and there were miscellaneous item damaged or dirty. A single replacement couch was brought in on Tuesday so we were without furniture from Saturday night to Tuesday. New furniture was brought in Thursday. The seating space was still lacking for the size of house and we had to bring patio furniture in to accommodate everyone. The disposal was finally repaired on Thursday. With all this, we were offered a 600 refund. We should have not been charged for the Saturday because of the late checkin, that alone would be nearly 600. I asked for a further discount because of all the hassle and disruption to our stay but they refused. They basically responded that they could have just canceled our reservation. Very disappointed in how it all turned out.
Darin J.
Aufenthalt von 9 Nächten im Dezember 2024