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Aktivhotel Weißer Hirsch

4.0 star property

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Photo gallery for Aktivhotel Weißer Hirsch

Exterior detail
Point of interest
Indoor pool
Reception
Premium bedding, in-room safe, desk, rollaway beds

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Spa
  • Laundry
  • Pool

Explore the area

Map
Wiener Straße 6, Mariazell, Styria, 8630
  • Mariazell-Bürgeralpe
    ‪1 min walk‬
  • Mariazell Basilica
    ‪2 min walk‬
  • Mariazell Buergeralpe Cable Car
    ‪2 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, rollaway beds

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, desk, rollaway beds

Standard Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room (Hochschwab)

Single Room (Hochschwab) | Premium bedding, in-room safe, desk, rollaway beds

Single Room (Hochschwab)

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, in-room safe, desk, rollaway beds

Comfort Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, rollaway beds

Superior Double Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, rollaway beds

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

JUFA Hotel Erlaufsee

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Gym
4.5 out of 5, Wonderful, (17)
The price is CHF 223
for 1 room
includes taxes & fees
12 Jun - 13 Jun
JUFA Hotel Erlaufsee

About this property

Aktivhotel Weißer Hirsch

Hotel with free breakfast, steps from Mariazell-Bürgeralpe
An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site.
Aktivhotel Weißer Hirsch offers 50 accommodations with a hairdryer. Beds feature premium bedding. Business-friendly amenities include desks, safes and telephones. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.
During your stay at Aktivhotel Weißer Hirsch, you're just a quick walk from Mariazell-Bürgeralpe. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a sauna
  • Steps from Mariazell-Bürgeralpe and Mariazell Basilica
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Aktivhotel Weißer Hirsch offers its guests an indoor pool and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and a vending machine are also featured at the business-friendly Aktivhotel Weißer Hirsch. Self parking is free.

This 4-star Mariazell hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.
Aktivhotel Weißer Hirsch has a restaurant on site.
Room service is available.

Languages

English, French, German, Hungarian, Italian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Designer stores
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 8 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 19 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 19 per pet, per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
The front desk at this property is open daily from 8 AM - 8 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Weißer Hirsch
Hotel Weißer Hirsch Mariazell
Weißer Hirsch
Weißer Hirsch Mariazell
Aktivhotel Weißer Hirsch Hotel Mariazell
Aktivhotel Weißer Hirsch Hotel
Aktivhotel Weißer Hirsch Mariazell
Aktivhotel Weißer Hirsch
Aktivhotel Weißer Hirsch Hotel
Aktivhotel Weißer Hirsch Mariazell
Aktivhotel Weißer Hirsch Hotel Mariazell

Aktivhotel Weißer Hirsch Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 51 reviews
Rating 8 - Good. 10 out of 51 reviews
Rating 6 - Okay. 16 out of 51 reviews
Rating 4 - Poor. 9 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Suitable hotel in the center of a boring town.

The hotel is fine and in decent condition. The walls are thin enabling me to hear my neighbors' TV. The staff were generally unable to converse in English and thus I had to use my broken German to try to get by - this resulted in my interactions with all but one person (a waitress at breakfast) being terse and cold - which is not/not typical for Austrians. The heat is set too low and thus led to some shivers during the night (needed two blankets to keep warm) and the shower doesn't have a shower curtain - I suspected I was supposed to let it spray into the bathroom? Furthermore, there is no WiFi signal at all in the room and breakfast was not included in the room rate. Finally, Mariazell was a snooze - I'm sure it has some big draw, but I was there during ski season and it left me cold. There's much better value further west in Austria.
Stayed 3 nights in Jan 2019

4/10 Poor

Eric

Disliked: Staff & service, property conditions & facilities, room comfort

Expensive labyrinth

The hotel is a labyrinth. Our windows opened into an inside corridor with no sound absorption, i.e. we heard anyone walking in the passageway. Wifi is only available in the lobby which is also a bar with smoking permitted. Ugh!

10/10 Excellent

Richard H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to explore Maria Zell from

8/10 Good

michael e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, TV reception on all Chanels was poor but that's not important To me so it didn't matter anyway. You are in the mountains and that's probably why, it's a stunning beautiful place

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr zentral gelegen und sehr sauber. Leider wie auch im Rest des Bundeslandes zumeist ungarisches Personal.
Stayed 2 nights in Feb 2020

10/10 Excellent

Vlastimil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Karl-Heinz

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
Die Mitarbeiter der Rezeption und des Frühstücksraum sind sehr freundlich und hilfsbereit. Wir hatten 2 Superior-Doppelzimmer und ein Einzelzimmer. Alle diese Zimmer sind im ersten Stock, ausnahmslos ohne Balkon (im Gegensatz zu allen anderen Zimmern - keine Superior Kategorie!), keine Minibar und nur bedingt sauber. (Der Regenwaldduschkopf wurde schon seeeehr lange nicht mehr oben gereinigt, sieht man aber auch nur wenn man die Zähne putzt und in den Spiegel schaut.....). Der dazugehörgige Hirschenwirt wird auf Nachfrage auch von Einheimischen gemieden, dieser Empfehlung sind wir gefolgt. Als wir vom Abendessen in die Bar zurückkehrten wurde dies noch mit einer miserablen Serviceleistungen gekrönt. Obwohl die Öffnungszeit der Bar bis 22 Uhr angeschrieben war, kam der Barmitarbeiter um 21:45 Uhr mit der Rechnung und warf uns raus - mit den Worten: “Eigentlich wollte ich schon um 21 Uhr zusperren.” Auch auf Nachfrage ob wir noch Getränke als letzte Runde bekommen und die Gläser einfach stehen lassen würden, wurde wie folgt beantwortet: “Nein, ich habe die Rechnung bereits fertig gemacht.” Letztklassiger Service und deswegen kommen wir gerne wieder nach Mariazell, dann allerdings sicher in ein anderes Hotel.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Für ein 4Stern-Hotel war der Gesamtzustand enttäuschend. Das Hotel ist schon in die Jahre gekommen, das Bett ist durchgelegen usw. Deshalb ist das Preis-Leistungs-Verhältnis einfach nicht mehr stimmig! Vorallem aber das Frühstück um € 18 pro Person ist einfach nur Überteuert. Bei einem Frühstück um diesen Betrag erwartet man dann doch sehr viel mehr Auswahl (Lachs, Schinken usw.) aber leider fehl am Platz, es wurde sogar nicht mehr aufgefüllt, wenn etwas leer war - sehr schade.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Der Preis für Frühstück war absolut überteuert. Das Hotel ist leider in die Jahre gekommen- das sieht man an vielen Stellen- andererseits gibt es auch einige neue Bereiche. Es wäre schön wenn man eine einheitliche Linie sehen würde.
Stayed 1 night in Feb 2019

8/10 Good

István

Liked: Cleanliness, staff & service, room comfort
Reggeli átlagos, de ahhoz képest drága Parkolóból kevês van Szobák jók, elhelyezkedés kiválló.
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
gutes Hotel, mit super Lage mitten in Mariazell, freundliches Service, aber teures Frühstück
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Direkt im Zentrum, aber mit Mängeln

Die Lage ist toll, aber das Zimmer leider schon sehr überholt. Es gab keine Duschwand bei der Badewanne und so wurde das ganze Bad nass. Die Türdichtungen sind zusammen gestückelt usw. Preis- Leistung passen einfach nicht in diesem Hotel. Wir haben am Ende ohne Frühstück mehr gezahlt, als in einem tollen 4 Stern Hotel in Wien mit Frühstück
Stayed 1 night in Aug 2018

10/10 Excellent

Miseon

Liked: Cleanliness, staff & service, room comfort

추천합니다

위치가 좋습니다. 아침 조식부페도 뛰어난 편입니다. 데스크 직원도 친절합니다. 문제가 생기면 어떻게든 해결해주시눈 모습이 감명깊었습니다 충분히추천할 가치가 있습니다 객실 수준은 그리 높진 않습니다만 다른 곳(식당 사우나 수영장)수준이 충분히 높습니다
Stayed 1 night in Jun 2018

4/10 Poor

Manfred, Wien

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel ok, Betten eine Katastrophe

Ankunft war okay. Es wurde uns der Schlüssel in die Hand gedrückt und wir mussten uns das Zimmer selbst suchen. Beim Duschen brauchte man eine dritte Hand weil für den Duschkopf keine Befestigungsmöglichkeit vorhanden war. Das schlimmste waren die Matratzen !!! Total durchgelegen das man ein Loch in der Mitte hatte. So ein Bett habe ich noch nie erlebt. Ich habe 2 Stunden geschlafen und meine Frau auch nicht mehr. Danke .NIE WIEDER.
Stayed 1 night in Jun 2018

8/10 Good

Dr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal für Bürgeralm-Skifahren !

Stayed 2 nights in Mar 2018

10/10 Excellent

August, Wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zentrale Lage

Freundlicher Empfang Eingehen auf besondere Wünsche Beantwortung von Auskünften
Stayed 4 nights in Feb 2018

8/10 Good

LORIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grato Judith

Muito bem recebidos pela recepção Um destaque especial à Sra Judith que nos ofereceu uma atenção maravilhosa À Judith nossos agradecimentos Porém, a senhora que atende no Bar não é nada prestativa, não nos deu atenção e quando presisavamos de informações, ela nada sabia. Pareceu grossa
Stayed 2 nights in Jan 2018

10/10 Excellent

Eva, NÖ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Hotel in bester Lage

an dem Zimmer gab es nichts zu bemängeln, Frühstück war nicht inbegriffen
Stayed 1 night in Oct 2017

6/10 Okay

wulf, graz

Disliked: Property conditions & facilities, room comfort

Standards

Max 3 Sterne, Personal unfreundlich bei der Ankunft und beim Frühstück (guten Morgen- war nicht wahrzunehmen
Stayed 1 night in Aug 2017

6/10 Okay

Peter, Österreich

Disliked: Property conditions & facilities, room comfort

Mitten im Zentrum

Check in und Parkmöglichkeit top. Das Zimmer neu ausgestattet, aber für eine Suite leider mit einigen Mängeln. Ein schöner Wohnbereich mit Leseecke, aber ein Flachbildfernseher nur im Schlafzimmer mit mäßigem Bild. Leider die Sanierung im Zimmer steckengeblieben. Der Balkon sollte dringendst saniert werden, und die PVC-Sessel mit Tisch gegen annehmbares getauscht werden. Warum auf dem Balkon zwischen 2 Türen eine angerostete Trennwand steht weiß niemand. Frühstück.: Das Gebäck, bitte nebenan ist eine Bäckerei, holt frisches Gebäck und nicht dieses Aufgebackene Irgendwas.
Stayed 2 nights in Jul 2017

10/10 Excellent

Radek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Bra läge mitt i byn

Gammaldags konferenshotell, stora rum med möjlighet till att koppla två rum för en familj. Höjden på badkarskanten inget för den ovige.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Gute Lage im Zentrum aber......

.. leider nirgendwo bei der Buchung "ohne Frühstück " zu sehen somit kleine Diskussion am Anreisetag die aber gut gelöst wurde.