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Appart-Hotel EZZAHIA by HMS

3.0 star property

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Photo gallery for Appart-Hotel EZZAHIA by HMS

Coffee shop
Hallway
Balcony
Single Room | Blackout curtains, soundproofing, free WiFi
Family Room, 1 Bedroom (3 pax) | Blackout curtains, soundproofing, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Avenue Abdelkrim El khatabi Guéliz, Marrakech, 40000
  • Marrakech Plaza
    ‪17 min walk‬
  • Majorelle Garden
    ‪2 min drive‬
  • Jemaa el-Fnaa
    ‪4 min drive‬
  • Marrakech (RAK-Menara)
    ‪16 min drive‬

Room options

Single Room

  • Sleeps 1
  • 1 Single Bed

Deluxe Studio

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

Quadruple Room

  • Sleeps 4
  • 4 Single Beds

Double Room

  • Sleeps 2
  • 1 Double Bed

Triple Room

  • Sleeps 3
  • 3 Single Beds

Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard Studio

  • Sleeps 3
  • 1 Double Bed and 2 Single Beds OR 3 Single Beds

Superior Studio

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

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About this property

Appart-Hotel EZZAHIA by HMS

Hotel with free parking, a short walk to Avenue Mohamed VI
This hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, dry cleaning and a 24-hour front desk.
Appart-Hotel EZZAHIA by HMS offers 57 accommodations with free toiletries and blackout curtains. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers. This Marrakech hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a children's pool.
During your stay at Appart-Hotel EZZAHIA by HMS, you're just a quick walk from Avenue Mohamed VI. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • 6 minutes by foot from Avenue Mohamed VI and a 4-minute drive from Jemaa el-Fnaa
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A children's pool, a terrace, and a garden are also featured at Appart-Hotel EZZAHIA by HMS. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Marrakech hotel.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 11 AM.
Appart-Hotel EZZAHIA by HMS has a restaurant on site.
Room service is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: EUR 3 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • TV in common areas

Family friendly

  • Children's pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Appart-Hotel EZZAHIA by HMS

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 3.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Appart-Hotel EZZAHIA by HMS.

Property is also known as

Zahia Hotel Marrakech
Zahia Hotel
Zahia Marrakech
Ezzahia Hôtel Marrakech
Ezzahia Marrakech
Ezzahia
Résidence Ezzahia
Ezzahia Hôtel
Appart Ezzahia By Hms
Appart Hotel EZZAHIA by HMS
Appart-Hotel EZZAHIA by HMS Hotel
Appart-Hotel EZZAHIA by HMS Marrakech
Appart-Hotel EZZAHIA by HMS Hotel Marrakech

Appart-Hotel EZZAHIA by HMS Reviews

Reviews

6.8
Rating 10 - Excellent. 24 out of 120 reviews
Rating 8 - Good. 37 out of 120 reviews
Rating 6 - Okay. 34 out of 120 reviews
Rating 4 - Poor. 12 out of 120 reviews
Rating 2 - Terrible. 13 out of 120 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Babrak

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was okay
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

A fair hotel in a good location.
We were upgraded on arrival to an apartment room. Whilst adequately spacious the rooms were lacking in decor and facilities. There was a kitchenette which only had a sink and fridge. The rooms looked tidy but the floors tiles were stained and filthy looking even after repeated cleaning requests. The bathroom had no shower curtain around the bath dirty tub so plenty of splashes onto the tiled floor with floor drain being blocked. The AC was fauty on arrival but soon fixed. The TV had remote missing but only replaced on the last day of our stay.....maybe it was hiding somewhere and found by the cleaners eventually. The cleaning staff were very pleasant and helpful - espacially a young girl Fatima. The breakfast area was very lacking for choice. The girl serving omlettes was only there for one day of our week stay. The selection of pastries was very limited. Overall the staff were very pleasant apart from one rude guy in the breakfast area. Parking on the streets available but as usual in Marrakech expect to pay 10dhms or so to the thugs pretending to be parking officials which they are most certainly not. Nonetheless at least your car is kep an eye on whilst parked. The hotel overall was nothing more than 3 stars with good location on the main boulevard but very noisy with traffic if you have a front room like me. Lots of eateries and shops around.
Stayed 6 nights in Oct 2024

6/10 Okay

Ian

Stayed 6 nights in Oct 2024

8/10 Good

Naseem

Liked: Cleanliness, amenities
The hotel is in an hood location Spacious but can do refurbishment of kitchen and bathroon which are rusty Which is a put off, and would like to see a kettle in the kitchen aswell I firgot his name put the old man in the restaurat area us very reude and disrespectul
Stayed 6 nights in Sep 2024

4/10 Poor

Abderrahim

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
Property is in a good location, clean, but very loud at night, we couldn't sleep at night, did not found any towels in my room, had to go and get them, air conditioning not working, breakfast was terrible, we had to wait for a while to get the food, except the lady that was making eggs at the pool area, she's awesome, we asked for the cups for water and they give us dirty cups, will not stay here again.
Stayed 1 night in Sep 2024

6/10 Okay

Gemma

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel boasted a wonderful pool which was the highlight of our stay. Although in need of a little repair, this didn’t detract from the fun the children had. Our room was a little dated compared to the images on the website, however, they were well cleaned and the suite offered a great amount of space. Unfortunately the double doors to Juliette balcony did not close properly and we had to wedge shut with our suitcase. There also was no air conditioning in one of the rooms so we had to sleep with the door open to the separate bedroom/living area which was not too bad. The staff were very friendly and welcoming.
Stayed 4 nights in Aug 2024

10/10 Excellent

Keri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay. On the main road - easy access to public transportation to take you into the Médina. Super clean with friendly staff.
Stayed 1 night in Feb 2020

10/10 Excellent

Keri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great location, friendly staff, ample room and so clean! I was really surprised by how clean it was because of prior reviews. They have definitely taken it as constructive criticism! Only thing that I could see being an issue for others is the road noise. You hear a ton of traffic from the rooms facing the highway. I’m not a light sleeper so it didn’t bother me, but I could see it being a problem for some.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness
Dirty shower curtains low loo pressure. Reception needs upgrade
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

6/10 Okay

adam

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good location, practical for family long stay in Marrakech, the rooms need lots of attention to details, kitchen is totally empty! not even glasses in there! no shower curtain! no shower head holder, no place to hang the towels, mirror light was out, bed room had no door nob in the inside so if the door closed you would be looked in inside! breakfast very average, packaged orange juice, no napkins….. easy fixes but need to be done!
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 9 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
They Rented our Paid, Confirmed & ranteed Suite!
We were a family of 4, parents and 2 little ones. We paid for an apartment/suite. Hotels.com confirmed it was paid, confirmed & guaranteed . Upon check in, the receptionist told us our apartment was rented to someone elses and to either take 2 rooms and go elsewhere. Our ill child needed both parents present at all times but they could care less. Never again! Unreliable staff.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2018

8/10 Good

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveller

Stayed 6 nights in May 2018

10/10 Excellent

Katri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

kaly, Florida

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible service
This property doesn’t provide the guest the access to the air Cinditioning . I have to go down to the front desk to ask why the air conditioning is not working . The told me that they will send somebody to fix it for me, but the guy came with the remote controle. He turned the IC on but he kept that remote control with him .
Stayed 1 night in Apr 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap no frils hotel
My stay at Ezzahia hotel was very good and comfortable .The hotel staff were very helpful whenever I required assistance. Overall my stay has been excellent and would definitely recommend this hotel.

10/10 Excellent

Fouad

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

David, Uk

Liked: Staff & service, property conditions & facilities, room comfort
Hotel close to everything
Stayed here for 1 night and wished i had of spend more time there as it was so central to everything shops, restaurants and even a bus stop a few meters up from the hotel but everything was within walking distance the rooms are very basic but for £23 a night was fine, it even has a large lovely swimming pool which is very private. The staff were really friendly and nice and gave great customer service. i did'nt get to try the food as i was only there for one night and was leaving at 4.30 for the airport the next day and to my surprise they offered to get me a taxi to take me to the airport which not many hotels would do. i'm going back again in 8 weeks and i think i will stay here for the duration of my trip what has made this hotel is the location and the staff and the price
Stayed 1 night in Mar 2018

8/10 Good

Katri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort