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Riad Cannelle

4.0 star property

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Property grounds
Interior
Interior
Interior
1 bedroom, premium bedding, Select Comfort beds, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
10 Derd Sidi Ben Said Riad Laarouss, Marrakech, 40000
  • Le Jardin Secret
    ‪7 min walk‬
  • Jemaa el-Fnaa
    ‪14 min walk‬
  • Majorelle Garden
    ‪4 min drive‬
  • Marrakech (RAK-Menara)
    ‪18 min drive‬

Room options

View all photos for Junior Suite (Saadienne)

1 bedroom, premium bedding, Select Comfort beds, desk

Junior Suite (Saadienne)

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite (Almohade)

Suite (Almohade) | 1 bedroom, premium bedding, Select Comfort beds, desk

Suite (Almohade)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Almohavide)

Suite (Almohavide) | 1 bedroom, premium bedding, Select Comfort beds, desk

Suite (Almohavide)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Idrisside)

Double Room (Idrisside) | Balcony

Double Room (Idrisside)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Riad Cannelle

Adults-only riad with rooftop terrace and 24-hour front desk
This riad features a restaurant, a bar/lounge and a snack bar/deli. Other amenities include a rooftop terrace, valet parking and conference space. Change of towels is available on request
Riad Cannelle offers 4 accommodations with air conditioning. Select Comfort beds feature premium bedding. Bathrooms include complimentary toiletries and hairdryers. Change of towels and change of bedsheets can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Riad Cannelle, you're just a quick walk from Perfume Museum. Enjoy features like a restaurant, a bar and a rooftop terrace.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 14 minutes by foot from Jemaa el-Fnaa and a 3-minute drive from Marrakech Plaza
  • Airport, train station pick-up and local-area shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A meeting room and limo/town car service are available.

Event space at this riad measures 10 square feet (1 square metres) and includes conference space. A rooftop terrace, a library, and barbecue grills are also featured at the business-friendly Riad Cannelle. An area shuttle within 8.00 km and an airport shuttle (available 24 hours) are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Marrakech riad.

On-site venue – This restaurant specialises in Moroccan cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, French

Property amenities

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 8 km
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (MAD 30 per day)
  • Valet parking on site (MAD 40 per night)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 8 AM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are available for MAD 250 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 26.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 165 per vehicle (one way)
  • Self-parking fee: MAD 30 per day
  • Valet parking fee: MAD 40 per night
  • Rollaway bed fee: MAD 250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Riad Cannelle offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Cannelle Marrakech
Riad Cannelle
Riad Cannelle Marrakech
Riad Cannelle Hotel Marrakech
Riad Cannelle Riad
Riad Cannelle Marrakech
Riad Cannelle Riad Marrakech

Riad Cannelle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 67 reviews
Rating 8 - Good. 17 out of 67 reviews
Rating 6 - Okay. 6 out of 67 reviews
Rating 4 - Poor. 2 out of 67 reviews
Rating 2 - Terrible. 2 out of 67 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden jewel

The place is a little difficult to find, but that makes it more interesting to the exotic experience of Marrakesh. The room was basic but very comfortable. A large bathroom and comfortable bed. hotel has a nice rooftop garden when you can enjoy the sun. The common areas are nicely decorated. They can arrange for you massage, tours and dinners. Breakfast is free.
Stayed 2 nights in Mar 2020

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service

Pros: -This hotel has listed accurate walking times to the main attractions, which was appreciated. - The service was great, they were helpful and we were even warned about eating in particular areas that were known to serve old food to tourists. - Great water pressure and it stayed hot for a long time. We had a problem with the shower not draining and it was fixed immediately. -heater provided as well as extra blankets -good breakfast served daily at chosen time. Some people complained in the reviews about the breakfast and I'm not sure why. It was about the same every day; but you got coffee, tea, fresh squeezed orange juice with a slice of cake, warm bread, and a warm pancake-like component with butter and jams. It was delicious and filling. -super secure facility. Iron bars on the door that had to be unlocked whenever you entered or left. -beautiful patio and hotel Cons: -the bed is really hard; after living three years in Europe we are used to the firm beds, but this was more firm than usual. -we weren't given a tour so I didn't realize there was a patio on the roof. Was bummed when I realized we missed out on the sunsets there.
Stayed 7 nights in Feb 2020

10/10 Excellent

Jim, Ottawa, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception....staff extraordinary.....pleasant ambiance
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb place great staff. Could do with a little more TLC on roof terrace a wonderful area but needs a couple of new sun parasols as no shade and too hot to enjoy. Food is far better than local restaurants
Stayed 7 nights in Dec 2019

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Riad Experience

A very sweet welcome with tea and cookies, breakfast each morning and a very comfortable and beautiful riad experience.
Welcome tea and cookies
Sweet and spacious rooms
The courtyard and fountain
Roof area
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional Riad in the Medina in a great location

Lovey Riad located in the Medina easily accessible without a long walk with luggage but do book a transfer through the Riad for your arrival. Super friendly,attentive and polite staff at the Riad will make you feel very safe and welcome. We were a family of 3 in one of the upstairs suites which was just as imagined with lots of Moroccan decor, and stone bathroom. We were there over New Year so cold at night and early morning but you have heating via the air con unit and also an electric plug in heater if needed-we were very warm in the room. Breakfast was served in the courtyard whatever time we arranged and was very peaceful there. Internet worked perfectly in our room aswell as the courtyard. We would recommend eating at Le Jardin only a short walk from the Riad and fantastic food and atmoshphere, Highly recommend this Riad. Thank you to Adil and Badas for a wonderful stay.
Stayed 5 nights in Dec 2018

2/10 Terrible

Patricia

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

No pick up at airport. No response to phone calls.

2x a few hours before we were to land, the hotel guaranteed by phone that they would have a driver at the airport. DRIVER NOT THERE. We called the hotel 5x, no answer. We were lucky enough to find another hotel at 1:30 am. Next morning several more calls were made, still no answer. I want my money back. I am contacting you late as I have been ill since returning. Travelers, DO NOT BOOK THIS HOTEL.
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

I had a great time at Riad Cannelle. The host was very helpful, and the room was incredible. The only downside is the entrance- we walked around for a little while before finding the Riad (it is down a small alley, and there aren't any good signs for the entrance).

8/10 Good

JHerm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm and welcoming front staff. Greeted with tea and pastry (like at most riads). Nice large rooms, either a bath or shower depending on which room given. Beds standard like other riads. Host provided map and directions. Very helpful with arranging for taxi and breakfast at your requested time. Overall very good experience, would stay again. Entrance to Riad off a Main Street in Medina, but door is hidden in a smaller alley to the right. Difficult to find the first time and of course very annoying getting harassed by children, which happens on the way to any Riad.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t think twice, reserve now!!

Amazing. First time in Marrakesh and after a long travel we were given a royal welcome. Excellent service and would recommend to anyone looking to visit Marrakesh.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

unsatisfactory hotel management services

Un-pleasant , disappointing , cunning attitude of the hotel staff , Very good at praising standard of services they provide , but nothing in practice . This hotel charged us 300.00dirham on our departure , failed to provide us our prepaid return ground transport although we ask hotel manager to book in advance . A VERY TRAUMATIC EXPERIENCE
Stayed 5 nights in Apr 2018

10/10 Excellent

Philippa, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful Riad in a pleasant neighbourhood, 5 minutes walk from great restaurants, cafés, Le Jardin Secret and all the souk shopping you could possibly want. Adil and the team at Riad Cannelle were kind, charming and ful of ready smiles and good advice. Highly recommended.
Stayed 2 nights in Mar 2018

10/10 Excellent

Dan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riad in the Medina

A well presented Riad that was a stones throw away from the start of the Souks and within walking distance from most major landmarks. Although within the busy Medina, once inside the Riad it is quiet, peaceful and relaxing with helpful and friendly staff day and night, and and beautiful, traditional decor. It was easy enough to find despite the maze that makes up the Medina.

8/10 Good

CARLOS M, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A FAIRY TALE

This was my first experience staying in a Riad, is completely difference to a regular hotel living. Was great, living like in a private castle. But you have to be prepare to deal with the neighborhood that is a little difficult. If you want to know Marrakesh as a regular resident this is the place to choose. Alic and Bad knows how to deals with everything you will need.

10/10 Excellent

Scott, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fabulous Riad; a little calm in a busy city

We found this was a fabulous place to stay for a real feel for Morocco. Being based in Medina gave us the opportunity to explore the old town souks on foot and the Riad staff were always on hand to give advice and directions. We really liked the fresh mint tea we were served on arrival, and thoroughly enjoyed the Tagine meal we ordered one evening, it was cooked to perfection. Knowing the ingredients had been bought at the local market and prepared on site that day made it really special. Our room was well appointed, clean and beautifully decorated in the local style, and our en-suite bathroom was perfect. The roof top terrace was lovely, although this time of year meant it was too hot in the day time to enjoy it properly. We would highly recommend a stay here for anything from a few days to weeks. There is so much to see locally, and the staff are so friendly and helpful. It was truly a piece of lovely calm in a hectic city. I wouldn't hesitate to book here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Riad; Great Location

Very nice riad and good location for exploring the medina and the markets. We had a wonderful stay. The hotel staff is friendly and helpful and there for us whenever we needed them. They helped us with maps, suggestions, printing boarding passes.

10/10 Excellent

Terence, Wirral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Great place to stay....would definitely return

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little riad north of the souks

A nice riad - quiet and reasonably comfortable, and with WONDERFUL staff!

10/10 Excellent

Mo, London

Liked: Cleanliness, staff & service

Excellent riad, true Moroccan feeling.

Staff excellent always there to help. Hot water is not great and the rooms can get quite cold at night. Riad is really hard to find at night especially when they close some of the routes so be aware. Beautiful looking riad. Will recommend in summer or if you like the cold ;)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great riad

Great service. Very comfortable room. As with many reviews seen it may not be that easy to find the riad until you get your bearings. The riad can organise a taxi for you - this worked very well.

6/10 Okay

Jose, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities

Nice riad. Too cold for winter

Overall a very nice riad with very friendly staff, however the rooms were extremely cold during the night. The staff tried to make the room temperature more comfortable with heaters and covers but it was still very cold for the night. Probably it is great for summer.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

K S, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful riad, welcoming helpful staff

We stayed 4 nights at the riad. Room was spacious and all conveniences thoughtfully provided. Breakfast was quite good. Staff were extremely helpful and courteous. Badr was soft spoken and very apologetic about noise from a early morning rooster and noisy guests in the downstairs room. Adil spoke English well and was efficient and helped find us a day trip. But he is not at all pushy which we liked, unlike the hotel in Fes. Recommend taking the transfer to the hotel if this is your first time as finding the place could be tricky. Once at the hotel it is possible to navigate using the map and Google maps. Riad is about a 15 minutes walk from the main square Jmaa el Fnaa and the Medina or you could take a Petit taxi which we never did.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A greta experience

Just on the edge of the main area in the medine. Marrakech is very full of tourists. At first very difficult to find but once you get your bearings taxis drop you off very near. Staff very helpful. Very pleasant courtyard. Air conditioned rooms but sheet could have been a bit larger. If you ask they will cook an excellent evening meal and it was served beautifully.Could have been a bit more generous on soap and there was no shower gel or shampoo. All in all can highly recommend