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Hotel Buena Vista

3.5 star property

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Photo gallery for Hotel Buena Vista

Exterior
Reception
Restaurant
Daily buffet breakfast (JPY 1980.00 per person)
Standard Twin Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
1-2-1 Honjo, Matsumoto, Nagano-ken, 390-0814
  • Matsumoto Performing Arts Center
    ‪10 min walk‬
  • Matsumoto City Museum of Art
    ‪13 min walk‬
  • Matsumoto Castle
    ‪17 min walk‬

Room options

View all photos for Standard Twin Room, Multiple Beds, Non Smoking

Standard Twin Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room, Multiple Beds, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Single Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Executive Single Room, 1 Double Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Single Room, 1 Double Bed, Smoking

In-room safe, desk, laptop workspace, blackout curtains

Executive Single Room, 1 Double Bed, Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Double Bed, Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Single Room, 1 Double Bed, Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room, Multiple Beds, Non Smoking

Executive Twin Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Executive Twin Room, Multiple Beds, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Single Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Single Room, 1 Double Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Buena Vista

Hotel with 4 restaurants, near Matsumoto Castle
Along with 4 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include self parking, concierge services and dry cleaning.
Hotel Buena Vista offers 190 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and children's slippers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Buena Vista, you're just a quick walk from Zenkyuin Temple. You'll find features such as free WiFi in public areas and a free area shuttle, plus 4 restaurants.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Zenkyuin Temple and Fukashi Shrine
  • Free local-area shuttle service
There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 2 meeting rooms available. A vending machine, tour/ticket assistance, and concierge services are also featured at Hotel Buena Vista. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Matsumoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Hotel Buena Vista has 4 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Area shuttle
  • Parking on site (JPY 1,100 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 1,980 for adults and JPY 1,320 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Please note: Guests booking a "Late Check-In (6 PM), Early Check-Out (10 AM) Standard Economy Double Room" category may check in after 6 PM and must check-out by 10 AM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1980.00 for adults and from JPY 1320.00 for children
  • Self-parking fee: JPY 1100 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Buena Vista Matsumoto
Buena Vista Matsumoto
Hotel Buena Vista Hotel
Hotel Buena Vista Matsumoto
Hotel Buena Vista Hotel Matsumoto

Hotel Buena Vista Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 319 out of 567 reviews
Rating 8 - Good. 192 out of 567 reviews
Rating 6 - Okay. 37 out of 567 reviews
Rating 4 - Poor. 11 out of 567 reviews
Rating 2 - Terrible. 8 out of 567 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Esty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to town centre
Nice modern hotel within easy walking distance to train or bus station. A shuttle bus is also available. Foyer was attractive and we were shown to our room and luggage was carried by staff. We had an executive double room which was a bit small. If we stay again we would get a twin room which are much bigger. Buffet breakfast was superb.
Stayed 1 night in Sep 2024

4/10 Poor

Sjeel

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
All very good, location was excellent and staff was always polite and friendly. Kudos guys!
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
How do i turn the room lights off?
Great if you are travelling by train. We never got the Buena Vista, weather wasn't great, but enjoyed our stay. Make sure you work out the room light controls, before consuming any alcohol.
Stayed 1 night in Oct 2024

10/10 Excellent

SATOSHI

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely town
Pleasant staff. Lovely lobby with delicious desserts. Beds were a bit hard for my liking but that is a personal preference; our friends liked them. Small rooms but typical. Had nice shower. Town is not as tourist friendly as other areas so plan ahead for meals; many places don’t seat foreigners unless you are invited. We are convenience store foods. The American Burger restaurant seated us at lunch though. The castle is amazing and the mountains are spectacular.
Stayed 1 night in Aug 2024

10/10 Excellent

Herma

Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist was fluent in English & helpful in explanation.
Stayed 1 night in Jun 2024

6/10 Okay

Leena

Liked: Cleanliness, staff & service
The room was not properly ventilated; it felt very stuffy and the central air was not working properly. Additionally, beds were very uncomfortable- very firm mattress and high firm pillows; bed sheets were also very rough and itchy.
Stayed 3 nights in Apr 2024

6/10 Okay

Vladislav

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here frequently
Stayed 1 night in Jan 2024

10/10 Excellent

William

Travelled with family
I love this property and stay here frequently. Well situated comfortable and fairly priced The staff are great. Professional and courteous and the breakfast was delicious
Stayed 1 night in Jan 2024

10/10 Excellent

Ahmad

Liked: Amenities
Clean and good services
Stayed 1 night in Nov 2023

10/10 Excellent

Balwantray, Halifax

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Liked: Property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

peter

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Cannot remember
Stayed 1 night in May 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff are very helpful. Breakfast is good. Good location. Convenient parking (btw they charged 1100JY) Room condition is fine; the decor is a bit old. The bathtub in one of our room is leaking, but we did not tell then to fix though since it was late and we were tried.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurant options; lots of convenience stores all over
Stayed 1 night in Nov 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Oct 2022

8/10 Good

Chieko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe property. It takes about 7minutes to walk there from Matsumoto Station. Breakfast is excellent.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

LuNiC

Liked: Cleanliness, staff & service, property conditions & facilities
No additional comments
Stayed 5 nights in Jul 2021