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Iroha Grand Hotel

3.5 star property

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Photo gallery for Iroha Grand Hotel

Lobby
Exterior
Daily buffet breakfast (JPY 1800 per person)
Premier Twin Room, Non Smoking | Desk, iron/ironing board, free WiFi
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
1-14-9, Chuo, Matsumoto, Nagano, 390-0811
  • Matsumoto Castle
    ‪13 min walk‬
  • Matsumoto Performing Arts Center
    ‪14 min walk‬
  • Asama Hot Spring
    ‪5 min drive‬

Room options

View all photos for Moderate Double Room, Non Smoking (Smoking booth on floor)

Desk, iron/ironing board, free WiFi

Moderate Double Room, Non Smoking (Smoking booth on floor)

  • Sleeps 2
  • 1 Double Bed

View all photos for Run of House (1 Double Bed or 2 Semidouble Beds)

Room amenity

Run of House (1 Double Bed or 2 Semidouble Beds)

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Moderate Twin Room, Non Smoking

Desk, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Moderate Double Room, Non Smoking

Desk, iron/ironing board, free WiFi

Moderate Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room, Smoking Floor (Smoking booth on floor)

Desk, iron/ironing board, free WiFi

Moderate Twin Room, Smoking Floor (Smoking booth on floor)

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Moderate Double Room, Non Smoking

Desk, iron/ironing board, free WiFi

Moderate Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room, Non Smoking

Desk, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Room, Smoking Floor (Smoking Booth on Floor)

Desk, iron/ironing board, free WiFi

Moderate Twin Room, Smoking Floor (Smoking Booth on Floor)

  • Sleeps 2
  • 2 Single Beds

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About this property

Iroha Grand Hotel

Hotel with a 24-hour front desk, near Matsumoto Castle
A restaurant, a microwave in a common area and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Iroha Grand Hotel offers 153 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Iroha Grand Hotel. During your stay, you're just a quick walk from Jorinji Temple. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, laundry facilities and a lift
  • Within a 15-minute walk of Matsumoto Castle and Matsumoto Performing Arts Center
There's a restaurant on site. Public spaces have free WiFi. Iroha Grand Hotel also features a vending machine, complimentary newspapers in the lobby, and laundry facilities.

Smoking is allowed in designated areas at this 3.5-star Matsumoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Iroha Grand Hotel has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,800 for adults and JPY 900 for children
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: JPY 1000

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1800 for adults and from JPY 900 for children
  • Late check-out fee: JPY 1000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

ILOHA GRAND HOTEL
ILOHA GRAND MATSUMOTOEKIMAE
IROHA GRAND Matsumotoekimae
Hotel IROHA GRAND HOTEL Matsumotoekimae Matsumoto
Matsumoto IROHA GRAND HOTEL Matsumotoekimae Hotel
Hotel IROHA GRAND HOTEL Matsumotoekimae
IROHA GRAND HOTEL Matsumotoekimae Matsumoto
ILOHA GRAND HOTEL MATSUMOTOEKIMAE
IROHA GRAND HOTEL
IROHA GRAND
Book IROHA GRAND HOTEL
IROHA GRAND HOTEL Hotel
IROHA GRAND HOTEL Matsumoto
IROHA GRAND HOTEL Hotel Matsumoto
IROHA GRAND HOTEL Matsumotoekimae

Iroha Grand Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 184 out of 313 reviews
Rating 8 - Good. 98 out of 313 reviews
Rating 6 - Okay. 19 out of 313 reviews
Rating 4 - Poor. 7 out of 313 reviews
Rating 2 - Terrible. 5 out of 313 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

O

Nice receptionist
Stayed 1 night in Nov 2024

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities
It was well situated and very clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Tully

Stayed 1 night in Nov 2024

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Little extras, most welcome.
Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a good location with friendly and helpful staff. The room was clean, spacious and quiet. Free ramen and ice cream were offered to guests in the lobby in the evening. I would definitely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

sunil

Liked: Cleanliness, staff & service, property conditions & facilities
V. Good value. No other comments
Stayed 2 nights in Nov 2024

8/10 Good

Miss Kirti

Stayed 1 night in Oct 2024

10/10 Excellent

gk

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Amenities
Perfect location near the train station. Very comfortable stay. Well designed layout of the room. Breakfast is very good with mixture of western and Japanese food. We walked everywhere. We loved hotel's neighborhood and the town itself.
Stayed 1 night in Oct 2024

10/10 Excellent

S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there one night but room was clean, had room for our suitcases, helpful staff and close the train station in the entertainment district. Easy walk to the castle and art museum
Stayed 1 night in Aug 2024

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room for improvement
Stayed for 2 nights. Hotel is about 15mins walk from the station. Rooms are modern & comfortable. They do not provide bottled water but free waffle ice cream or ramen from 8 - 10pm. Breakfast was great. However, the reception we received upon arrival was disappointing by Japanese standards. In fact, it was the worst check in for our entire trip. After processing whatever was required, staff just left everything on the counter to sort out ourselves. That’s when we realised we were short 1 day’s breakfast tickets. No apologies, no smile. Neither did he inform us about the complimentary supper / desert. We only found out ourselves on the 2nd day. The guy was simply not interested in his work. The rest of the staff were much more professional.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Jul 2024

6/10 Okay

Kin Chung

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel located about 5 min walk from jr station. There are many restuarant nearby. But the cleanness of the hotel has rooms to improve
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

michael

Stayed 1 night in Jun 2024

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: 5 min walk from Matsumoto station, many restaurants within 5-10min walking distance that’s foreign friendly, brand new hotel facility (beds were firm, staff was very friendly, overall facility very clean), free breakfast (western and American options were available and it was all delicious!), late night snacks (ramen and ice cream) available Cons: depending if there’s a tour group or not - the small/medium sized breakfast area can be very busy until 8:30am and you would need to wait, shower curtain has a musty smell if not aired out properly Wouldn’t hesitate to stay here again

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, staff & service
Basic accommodations. Busy hotel with large bus tours, making breakfast area full with waiting list. Long elevator wait times. Staff very polite. Would choose somewhere else next time
Stayed 2 nights in Apr 2024

8/10 Good

Colette

Stayed 1 night in Apr 2024

8/10 Good

Peishih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for the value and walkable to all major attractions. The breakfast buffet is wonderful.
Stayed 1 night in Dec 2023

10/10 Excellent

Darren, Taroona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay.
Stayed 6 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay in Matsumoto
Fantastic find and a really nice room. Close to the train station. Modern and efficiently outfitted. Laundry rooms available with ample machines unlike some other establishments. Highly recommended. The free desert or ramen each night was great.
Stayed 2 nights in Sep 2023

8/10 Good

Chay Joo

Stayed 1 night in Oct 2023