REF Matsuyama City Station by Vessel Hotels

3.5 star property

Choose dates to view prices

Photo gallery for REF Matsuyama City Station by Vessel Hotels

Lobby lounge
Property amenity
Point of interest
Point of interest
Public bath

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Parking available

Explore the area

Map
5-2-2 Minatomachi, Matsuyama, Ehime Prefecture, 790-0012
  • Matsuyama Castle
    ‪20 min walk‬
  • Matsuyama Castle Ropeway
    ‪2 min drive‬
  • Dogo Onsen
    ‪5 min drive‬
  • Matsuyama (MYJ)
    ‪16 min drive‬

Room options

Standard Twin Room, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Room For 3 guests, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Futon

Deluxe Room For 4 guests, Non Smoking

  • 31 sq m
  • Sleeps 5
  • 2 Large Single Beds and 2 Single Futons

Double Room with shower booth, Non-Smoking

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Room For 3 guests, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Sofa Bed

Double Room, Non Smoking

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Room For 2 guests, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 2 Large Single Beds

Double Room

  • Sleeps 2
  • 1 Double Bed

Single Room (Room Type Cannot Be Specified)

  • Sleeps 2
  • 1 Double Bed

Superior Room

  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

Deluxe Room

  • Sleeps 2
  • 2 Double Beds

Standarad Twin Room

  • Sleeps 2
  • 2 Double Beds

Shower Booth Single

  • Sleeps 2
  • 1 Double Bed

Standard Single [non-smoking]

  • Sleeps 2
  • 1 Double Bed

Run Of House

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

About this property

REF Matsuyama City Station by Vessel Hotels

Central Matsuyama hotel connected to a railway/underground station, steps from Ferris Wheel Kururin
Along with a steam room, this smoke-free hotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
REF Matsuyama City Station by Vessel Hotels offers 208 accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. 42-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include bidets and complimentary toiletries.

This Matsuyama hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Private bath/onsen services include an indoor private bath (in communal space). Public bath/onsen services include an indoor public bath.
Our customers tell us that they enjoy the helpful staff at REF Matsuyama City Station by Vessel Hotels. During your stay, you'll be connected to a railway/underground station and just a quick walk from Enkoji Temple. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include meeting rooms, laundry facilities and a lift
  • On-site recreation includes a steam room and bicycles to rent
  • Steps from Ferris Wheel Kururin and a 2-minute drive from Matsuyama Castle Ropeway
Public spaces have free WiFi. Business amenities include meeting rooms and coworking spaces. A steam room, a vending machine, and laundry facilities are also featured at REF Matsuyama City Station by Vessel Hotels. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Matsuyama hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,500 per person

Things to do

  • Bicycle rentals
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Coworking space
  • Meeting rooms

Spa

  • Private indoor bath (no minerals) in communal space
  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 per person
  • Self-parking fee: JPY 1000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

REF Matsuyama City Station BY VESSEL
REF Matsuyama City Station by Vessel Hotels Hotel
REF Matsuyama City Station by Vessel Hotels Matsuyama
REF Matsuyama City Station by Vessel Hotels Hotel Matsuyama

REF Matsuyama City Station by Vessel Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 139 out of 213 reviews
Rating 8 - Good. 56 out of 213 reviews
Rating 6 - Okay. 9 out of 213 reviews
Rating 4 - Poor. 8 out of 213 reviews
Rating 2 - Terrible. 1 out of 213 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cyndi, Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with fantastic rooms and amenities. Located in the heart of the city. The only down side was there are only two elevators and can become really crowded and slow.
Stayed 2 nights in Nov 2024

8/10 Good

Roy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel because of its proximity to Matsuyama’s City Station, a transportation hub served by streetcars and a train to the ferry terminal (from which we took a ferry to Hiroshima). It is literally on top of the train station. In addition to the usual tiny room, it offers a good breakfast buffet and an in-house hot bath. Lots of restaurants in the area, and the Matsuyama castle is within walking distance.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cyndi, Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with fantastic rooms and amenities. Located in the heart of the city. The only down side was there are only two elevators and can become really crowded and slow.
Stayed 2 nights in Nov 2024

10/10 Excellent

David H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

D S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base for day trips
We used this as a base for several day trips in the surrounding region as well as within the city. It was right next to the Matsuyama City Station with a tram stop outside - and about 10 minutes by tram to the JR station. We’d stay here again
Stayed 5 nights in Oct 2024

10/10 Excellent

Jaehyup, Southlake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location at the center of Matsuyama, close to lots of shopping and dining options. Public bath was great for relaxing bath after long days. Breakfast menu was awesome with lots of local specialties, including 5 kinds of citrus juice. Highly recommend.
Stayed 1 night in Sep 2024

4/10 Poor

Mark

Travelled with partner
no safety box in room.
Stayed 2 nights in May 2024

10/10 Excellent

Haru, Newport

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay at REF
Fantastic stay at REF. Well designed, clean & comfortable. Great location next to Matsuyama City Stn. Konbini just downstairs. Note that there is no daily cleaning, fresh towels are provided.
Stayed 4 nights in Nov 2023

10/10 Excellent

Riad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Tomoko

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is not so big but updated very nicely, and clean. Everything is nice and clean. I like it very much. They have a great breakfast, great selection and reasonable price. The location is also very close of train station, bus stop and trolly stop. There is a big department store nearby, also lots of restaurants. Definitely I recommend this hotel!
Stayed 1 night in Aug 2023

10/10 Excellent

Hyun Sun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 최고!
가격 대비 매우 만족 했어요! 조식 매우 훌륭하고 대욕장도 좋았어요!! 추천합니다. 다만 4성급인데 프론트 대스크는 3성급 느낌 입니다! 대체적으로 만족 해요!
Stayed 3 nights in Dec 2024

10/10 Excellent

eunjin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
일본호텔같지 않게 아주 넓고 깔끔했어요~ 침구가 좀 딱딱했지만 가성비 호텔이다보니 만족했습니다,, 조식도 종류가 많았어요~ 시내구경하기에 좀 외곽에 있지만 걸어다니기 괜찮은 위치에 시내가 있어서 문제될건 없는것 같아요~ 베셀에 묵고 다음숙소는 방도 좁고 흡연룸으로 하는바람에 고생한기억이 있네요~ 베셀 추천입니다
Stayed 1 night in Dec 2024

8/10 Good

いづみ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新しいホテル。部屋に入って室内に洗面台があるのは、コロナ禍で手洗いを重視していたためか?実際便利だった。よって、トイレが広いのが大変良い。大浴場も温泉ではないが広くて気持ち良い。
Stayed 2 nights in Dec 2024

8/10 Good

SUNGKYU

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

NARUAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
松山市駅隣接の素晴らしいシティホテル
フロントは2階にあり、エレベーターで上がる必要がある。セルフチェックイン方式だが、難しくはない。チェックインが終わると、あらためてスタッフからの説明があった。特に案内もないホテルが多い中、その点は丁寧な対応で良いと思った。ウェルカムドリンクとソフトクリームのサービスがある。ソフトクリームをいただいたが、愛媛らしくミカンとバニラ、ミックスが用意されていた。非常に美味しく素晴らしいサービスだった。 客室は清潔感があり、冷蔵庫、ポット、上下の部屋着、客室および館内用スリッパといった快適に過ごすための準備がある。3階に大浴場があるが、そこには部屋着とスリッパで行けるのは便利である。大浴場は広々とした内風呂だけでなくサウナもあるほか、同じ階には自動販売機コーナー、ウォーターサーバー、喫煙所、コインランドリーがあり、充実した施設だと思った。 また、このホテルは朝食の内容が素晴らしい。愛媛の郷土料理を一挙に集めていて手軽に味わうことができる。鯛めしは炊き込み鯛めしと宇和島鯛めしの両方があり、得した気分だ。飲み物やデザートも充実している。特に5種類のミカンジュースの飲み比べは説明書きも丁寧で、思わず全部味わってみたくなる。サラダ類がやや少なく感じたが、料理の種類は多いので全体的には十分だろうと思う。また、すごいと思ったのは、お皿や器の多くが砥部焼だったことである。料理だけでなく食器まで地元のものにこだわっている姿勢には感動した。朝食は6時からで、この時間から朝食をオープンしているホテルはなかなかないが、おかげで混雑する前にゆっくりと食事を味わうことが出来た。 エレベーターが2基しかなく、混雑時はなかなか来なくて移動が面倒に思うこともあったが、2階から1階に下りる場合は階段でのルートも用意されていてホテル側の工夫も感じた。チェックアウト時は時間がなかったので、私はたいへん助かった。 国内のホテルでは久々に大満足の滞在ができ、このホテルに泊まってよかった。
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
좋은 숙소, 한명의 불친절했던 직원,,
숙소 자체는 정말 좋았어요 방도 깨끗하고 대욕장 있는거랑 잠옷도 주고 조식도 맛있었어요. 뷰도 고층뷰 희망 얘기했는데 딱 원하는 뷰로 주셔서 좋았습니다. 다만 한명의 직원 태도가 너무 기분 나빴어요 자전거 3시간 무료 대여 서비스가 있어서 자전거를 너무 잘 타고 다녔는데, 반납시 직원이 시간 착각하고 추가요금 받으려고하셨어요. 10시 55분에 빌려서 13시 10분쯤 갔는데, 반납기한을 12시 55분이라고 적어두시고 3시간이 지났다고 하시더라고요! 직원에게 당신이 잘못적은거다 3시간 지나지 않았다고 설명하는데 저희에게 오히려 시간 지냈는데 왜 돈 안내냐며 화를 계속 내시더라고요. 나중에 착각한거 알면서도 쏘리라고 하긴 했지만 정말 형식적인?.. 전혀 미안한 태도를 보이지 않으셨어요 진짜 숙소는 너무 좋았는데 그 때 기분이 너무 상했습니다
Stayed 3 nights in Dec 2024

8/10 Good

Sangok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
교통편합니다
Stayed 2 nights in Dec 2024

10/10 Excellent

SANGHEON

Travelled with family
Liked: Property conditions & facilities, room comfort
좋은 숙소네요
위치 좋고 창으로 멀리 마쓰야마 성이 보여서 좋네요 아침 조식 대단히 만족스러웠습니다
Stayed 1 night in Dec 2024

6/10 Okay

hyung jin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

yongdeok

Stayed 3 nights in Dec 2024

10/10 Excellent

SUNJEONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족합니다
키오스크로 체크인했고, 대가족 여행이었는데 미리 메일보낸 대로 한층에 방배정 해주셨어요. 방은 작았지만 필요한 것은 다 있었고, 대욕장 있어서 잘 이용했어요. 특히 조식이 가격대비 아주 잘 나왔어요. 저녁에 먹는 무료 아이스크림과 음료수도 좋았어요.
Stayed 2 nights in Dec 2024

10/10 Excellent

Younghwa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
건조한거 빼고는 다 좋습니다
Stayed 1 night in Dec 2024

10/10 Excellent

MIKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024