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DoubleTree by Hilton Mazatlan

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Mazatlan

4 outdoor pools, pool umbrellas, pool loungers
Exterior
Exterior
Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking included
    Parking included

Explore the area

Map
Av. Camaron Sabalo 905, Zona Costera, Mazatlán, SIN, 82148
  • Playa Brujas
    12 min walk
  • El Cid Country Club Golf Course
    3 min drive
  • Punta Camaron Beach
    7 min drive
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    32 min drive

Room options

View all photos for Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront | Beach/ocean view

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, Balcony, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, Balcony, Oceanfront

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Oceanfront

Deluxe Room, 1 Queen Bed, Oceanfront | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed, Oceanfront

  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Oceanfront

  • 26 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

  • 67 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

City view

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed, City View

Junior Suite, 1 Queen Bed, City View | City view

Junior Suite, 1 Queen Bed, City View

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, City View

City view

Room, 1 Queen Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, City View

City view

Deluxe Room, 2 Double Beds, City View

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Viaggio Resort Mazatlán

Pool
All-inclusive
Kids pool
Waterslide
4.5 out of 5, Wonderful, (1177)
The price is CHF 85
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Viaggio Resort Mazatlán

About this property

DoubleTree by Hilton Mazatlan

Stylish hotel on the shore with 4 outdoor swimming pools
Spend the day playing on the beach then return to dine at one of DoubleTree by Hilton Mazatlan's 3 restaurants. Housekeeping is available on request.
DoubleTree by Hilton Mazatlan offers 281 shared accommodations with air conditioning, minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of DoubleTree by Hilton Mazatlan's great location. During your stay, you'll be within walking distance of Playa Brujas. Features include free WiFi in public areas, free valet parking and a free manager's reception.
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 4 outdoor pools
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • Guests have great things to say about the pool and the helpful staff
  • Just a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlán Aquarium
DoubleTree by Hilton Mazatlan offers its guests 4 outdoor swimming pools. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Mazatlan. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Mazatlán hotel.

The hotel hosts a free manager's reception daily.
DoubleTree by Hilton Mazatlan has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • Free valet parking on site
  • Covered parking on site (MXN 100 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 140 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Lifeguards on site
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (130 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 280 for adults and from MXN 140 for children
  • Covered self-parking fee: MXN 100.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

thelocal Hotels Mazatlan Hotel
thelocal Hotels Hotel
thelocal Hotels
thelocal Hotels Mazatlan
DoubleTree by Hilton Mazatlan Hotel
DoubleTree by Hilton Mazatlan Mazatlán
DoubleTree by Hilton Mazatlan Hotel Mazatlán

DoubleTree by Hilton Mazatlan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 695 out of 1367 reviews" "
Rating 8 - Good. 331 out of 1367 reviews" "
Rating 6 - Okay. 164 out of 1367 reviews" "
Rating 4 - Poor. 96 out of 1367 reviews" "
Rating 2 - Terrible. 81 out of 1367 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

RENE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was nice but there was mold everywhere above the bed in the shower around the bathroom vanity I would have preferred to have been able to get the ocean view because the street view was very loud from 8pm to 4am I was able to get some sleep after 4 am it was quite it I did like the pool area it was a beautiful view in the pool side
Stayed 5 nights in Aug 2024

10/10 Excellent

Evelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 will be back for sure
Stayed 3 nights in Aug 2024

2/10 Terrible

Adriana

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in was later than it was supposed to, keys were not programmed right, it was very noisy around the hotel and rooms were not that clean. Bedding and pillows were not great either
Stayed 2 nights in Aug 2024

6/10 Okay

Leticia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view hotel looks nice from outside,but for the four days of our stay my room was not cleaned my bed sheets were not changed housekeeping made the bed but used same sheets. The amenities were not available bottles were empty. And I noticed mold in shower and in walls. Definitely not staying there again
Stayed 4 nights in Aug 2024

6/10 Okay

Edgar Piolin

Travelled with partner
Liked: Cleanliness, staff & service
Didn’t sleep the 3 nights I was there was in the 6th floor glancing the street there’s a club next to hotel loud music till 4am everyday Monday thru Sunday
Stayed 3 nights in Aug 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Victor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ok hotel, the only complaint would be no smart tv in the room
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarahi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Alejandra, Riverside

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean, not Shampo toilet paper Bot change towels And close pool at 8 pm
Stayed 7 nights in Aug 2024

10/10 Excellent

Alexis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoyed my stay here! Everyone was super helpful and friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alice

Stayed 2 nights in Jul 2024

10/10 Excellent

Zulema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Maricela

No water for two days
Stayed 2 nights in Jul 2024

4/10 Poor

Karina

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
2 dias estuvimos sin agua en el hotel, no tiene area de playa, las olas pegan en la barda del hotel, no te dejan meter bebidas al area de alberca y ahi todo super caro, al triple de lo que te puedes conseguir enfrente un refresco. No tiene actuvidades en la alberca que entretengan al cliente o algo para hacer ya que como dije, la playa no es buena wn esa area.
Stayed 6 nights in Jul 2024

2/10 Terrible

Lupe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
3 out of four day stay, we had np water. had to go down to lobby to use restroom.
Stayed 4 nights in Jul 2024

8/10 Good

Kenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! We loved the room, and the city views from the balcony. Our room was kept nice and clean. The only down side we experienced is that the hotel kept running out of water. Sometimes we would have to shower in the Spa area. Other than that excellent hotel choice! The pool area is beautiful! Would recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria Guadalupe Granados

Stayed 5 nights in Jul 2024

6/10 Okay

Augustina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our room was on the street side and it was very loud; traffic, and Live music all night
Stayed 1 night in Jul 2024

10/10 Excellent

Rosa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
everything very clean
Stayed 6 nights in Jul 2024

4/10 Poor

omar

Needs improvement
Stayed 3 nights in Jul 2024

8/10 Good

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good location, very clean, staff very nice 3 pools nice beach
Stayed 2 nights in Jul 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in May 2024

6/10 Okay

Jorge

Liked: Room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maribel

Stayed 3 nights in Jul 2024

4/10 Poor

ALEJANDRO

Disliked: Property conditions & facilities
Por el precio que pagamos esperábamos algo diferente. No se ve como en las fotos. Las instalaciones necesitan mantenimiento, el área de alberca está poco cómodo, la playa en frente no es family friendly, casi no hay espacio de arena. Las calles alrededor son muy ruidosas, con mucho tráfico, la comida en el hotel está más o menos, varias veces tuvimos problemas con la regadera y el baño, logramos hacer cambio de habitación. No regresaría ahí.
Stayed 4 nights in Jul 2024