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Mövenpick Hotel & Residence Hajar Tower Makkah

5.0 star property

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Photo gallery for Mövenpick Hotel & Residence Hajar Tower Makkah

Exterior
Premium bedding, minibar, in-room safe, desk
Royal Suite | Premium bedding, minibar, in-room safe, desk
Deluxe Suite, 1 King Bed (Partial Haram View) | Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Abraj Al-Bait, Makkah, 21955
  • Great Mosque of Makkah
    ‪2 min walk‬
  • Abraj Al-Bait Towers
    ‪4 min walk‬
  • Kaaba
    ‪7 min walk‬

Room options

View all photos for Royal Suite

Royal Suite | Premium bedding, minibar, in-room safe, desk

Royal Suite

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, City View (4 Single Beds)

Premium bedding, minibar, in-room safe, desk

Superior Room, City View (4 Single Beds)

  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Room, 3 Single Beds (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Single Beds (Partial Kaaba View)

  • Sleeps 4
  • 3 Single Beds

View all photos for Superior Room, 3 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Single Beds, City View

  • Sleeps 4
  • 3 Single Beds

View all photos for Superior Room, 2 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds (Partial Haram View)

  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, Multiple Beds (Part Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Room, Multiple Beds (Part Haram View)

  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Suite, 1 King Bed (Partial Haram View)

Superior Suite, 1 King Bed (Partial Haram View) | Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 King Bed (Partial Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Kaaba View)

  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Connecting Rooms (Standard)

Premium bedding, minibar, in-room safe, desk

Family Suite, Connecting Rooms (Standard)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, City View

  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Suite, 1 King Bed (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 King Bed (Partial Kaaba View)

  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Superior. Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Family Suite (Superior. Partial Haram View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 3 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Single Beds (Partial Haram View)

  • Sleeps 4
  • 3 Single Beds

View all photos for Superior Suite, 2 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Suite, 2 Single Beds (Partial Haram View)

  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Suite (Twin)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite (Twin)

  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds (Partial Kaaba View)

  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed

View all photos for Classic Twin Room (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Classic Twin Room (Partial Kaaba View)

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Twin Room (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Twin Room (Partial Haram View)

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed (Partial Haram View)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

Premium bedding, minibar, in-room safe, desk

Classic Twin Room

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed (Partial Kaaba View)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 3 Single Beds

Premium bedding, minibar, in-room safe, desk

Classic Room, 3 Single Beds

  • 34 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 3 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 3 Single Beds (Partial Haram View)

  • 34 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Suite, 2 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 2 Single Beds (Partial Haram View)

  • 57 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Partial Haram View)

Deluxe Suite, 1 King Bed (Partial Haram View) | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed (Partial Haram View)

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

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About this property

Mövenpick Hotel & Residence Hajar Tower Makkah

Luxury hotel connected to a shopping centre in Makkah with 4 restaurants
4 restaurants, a coffee shop/cafe and valet parking are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site. Housekeeping is available on request.
Mövenpick Hotel & Residence Hajar Tower Makkah offers 1036 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 14-inch LCD televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mövenpick Hotel & Residence Hajar Tower Makkah. During your stay, you'll be connected to a shopping centre and just a quick walk from Great Mosque of Makkah. Features include free WiFi in public areas, plus 4 restaurants and a coffee shop/cafe.
  • Free WiFi
  • Dining options include 4 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Great Mosque of Makkah and Abraj Al-Bait Towers
There are 4 restaurants on site, along with a coffee shop/cafΘ. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Mövenpick Hotel & Residence Hajar Tower Makkah. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Makkah hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
HAJAR – This restaurant serves breakfast, brunch, lunch and dinner.
AL NASEEM – This restaurant serves breakfast and brunch. Open daily.
AL FAIRDOUS – This restaurant serves breakfast, lunch and dinner. Open daily.
AL NAEEM – This restaurant serves breakfast, lunch and dinner. Open daily.
AL DIWAN – On-site coffee shop. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (SAR 500 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: SAR 60 for adults and SAR 30 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AL DIWAN
  • AL FAIRDOUS
  • AL NAEEM
  • AL NASEEM
  • HAJAR

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (175 centimetre wide door)
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (61 centimetre wide)
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 14-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mövenpick Hotel & Residence Hajar Tower Makkah

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SAR 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 60 for adults and from SAR 30 for children
  • Valet parking fee: SAR 500 per day
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10001330

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hajar Hotel Makkah
Hajar Tower Makkah
Moevenpick Hajar Tower
Moevenpick Hajar Tower Makkah
Moevenpick Hajar Tower Makkah Mecca
Moevenpick Hotel Hajar Tower Makkah
Moevenpick Hotel Hajar Tower Makkah Mecca
Moevenpick Hotel Makkah
Moevenpick Makkah
Moevenpick Hotel & Residence Hajar Tower Makkah Mecca
Moevenpick Hotel And Residence Hajar Tower Makkah
Mövenpick Hotel Hajar Tower Makkah Mecca
Mövenpick Hotel Hajar Tower Makkah
Mövenpick Hajar Tower Makkah Mecca
Mövenpick Hajar Tower Makkah
Movenpick Hotel Hajar Tower Makkah Mecca
Movenpick Hotel Hajar Tower Makkah
Movenpick Hajar Tower Makkah Mecca
Movenpick Hajar Tower Makkah
Mövenpick Hotel Residence Hajar Tower Makkah

Mövenpick Hotel & Residence Hajar Tower Makkah Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 349 out of 800 reviews
Rating 8 - Good. 254 out of 800 reviews
Rating 6 - Okay. 105 out of 800 reviews
Rating 4 - Poor. 50 out of 800 reviews
Rating 2 - Terrible. 42 out of 800 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ilhaam

Stayed 2 nights in Dec 2024

10/10 Excellent

Reem Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Kaaba 🕋
Stayed 5 nights in Nov 2024

8/10 Good

abdul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The hotel is good the standard rooms are not very good if you want a comfortable stay you need to book a level above i had to change 3 times to get the room i wanted as 1st room was not clean and did not have facilities of a 5star which was disappointing. However staff did their best to recitfy this and moved me to a room that did. Lifts can take time and sometimes very busy. You have quick access to shops food clock tower. Breakfast could be better as not much variety. Staff was helpful
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Medhat

Liked: Cleanliness, staff & service, property conditions & facilities
Greatest
Stayed 4 nights in Dec 2024

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good experience. The staff was respectful and efficient
Stayed 1 night in Dec 2024

8/10 Good

Khalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location & Nice Place to Stay
Very nice hotel and good service
Stayed 2 nights in Nov 2024

10/10 Excellent

Ayesha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 1 night in Dec 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Mohammad Ibrahim

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No microwave, upon asking they said for eco-friendly reason can’t be provided. Also had key access issue in between, which required couple times back forth before they could send someone. Overall, great stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Shifa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very good 5 star hotel. Very comfortable and quiet. Easy access to the food court. Inside the clock tower. Just be prepared to walk a bit and switching elevators, otherwise A hotel.
Stayed 4 nights in Nov 2024

8/10 Good

Hamizan

Liked: Cleanliness, staff & service, property conditions & facilities
Shower is small but good
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and pleasant stay, service was fast and responsive. Everyone was helpful. Would recommend over other similarly priced hotels in the clock tower.
Stayed 4 nights in Nov 2024

8/10 Good

Kazi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Wan Sharuddin

Travelled with group
Breakfast can have room for improvement.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sameer

Stayed 4 nights in Nov 2024

10/10 Excellent

NTOMBIFUTHI

Stayed 2 nights in Nov 2024

10/10 Excellent

Wajahat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Very close to Masjid Al Haram entrance and inside the Clock Tower. Having the mall in the same building was very convenient.
Stayed 5 nights in Nov 2024

8/10 Good

Maliha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and good service
Stayed 2 nights in Nov 2024

10/10 Excellent

Harviadhi Agung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Usama

Travelled with family
Disliked: Property conditions & facilities
Facilities not of a 5 star hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 2 nights in Oct 2024

10/10 Excellent

Muzaffar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent hotel
Excellent service Good location Good breakfast
Stayed 3 nights in Nov 2024

8/10 Good

Jannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that this was very close to the Haram BUT if you're coming from the train station then the bus is a very uphill 30-40min walk which is exhausting especially if you plan on doing Umrah straight after (like us). But I don't think there's any route available for a taxi either. We only had small bags so I can imagine this would be difficult for the elderly and those with big luggage. Location wise though once your in you have everything there in terms of dining and shops. The hotel lobby itself has ice cream and cake stalls too! The lift system can be a bit confusing though since there are so many lifts to take to even get in! We requested a part haram view and well all you could see from our room was construction...
Stayed 1 night in Nov 2024