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Swissôtel Al Maqam Makkah

5.0 star property

Choose dates to view prices

Photo gallery for Swissôtel Al Maqam Makkah

Building design
55-inch Smart TV with satellite channels, TV
Interior
Restaurant
Family dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free WiFi
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955
  • Abraj Al-Bait Towers
    ‪2 min walk‬
  • Great Mosque of Makkah
    ‪3 min walk‬
  • Kaaba
    ‪10 min drive‬

Room options

View all photos for Executive Suite, 2 Bedrooms, City View

55-inch Smart TV with satellite channels, TV

Executive Suite, 2 Bedrooms, City View

  • 166 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds (Haram View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Room, 2 Single Beds (Haram View)

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Quadruple Room (No View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Quadruple Room (No View)

  • 32 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Classic Quadruple Room (Haram View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Quadruple Room (Haram View)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Junior Suite, 1 King Bed

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Junior Suite, 1 King Bed (Kaaba View)

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms (Haram)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Executive Suite, 2 Bedrooms (Haram)

  • Sleeps 5
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds (Partial Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Twin Room, 2 Single Beds (Partial Kaaba View)

  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Suite, 1 King Bed

City view

Family Suite, 1 King Bed

  • 94 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Junior Suite, 1 King Bed, City View

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Twin Room, 2 Single Beds

  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premier Twin Room, 2 Single Beds (Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Premier Twin Room, 2 Single Beds (Kaaba View)

  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Twin Room, 2 Single Beds, City View

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Twin Room, 2 Single Beds, City View

  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed (No View)

55-inch Smart TV with satellite channels, TV

Executive Suite, 1 King Bed (No View)

  • 177 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Classic Triple Room, City View

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Triple Room, City View

  • 32 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Premier Triple Room, 3 Single Beds (Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Premier Triple Room, 3 Single Beds (Kaaba View)

  • 40 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Junior Suite, 1 King Bed (Kaaba )

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Junior Suite, 1 King Bed (Kaaba )

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 Double Bed

City view

Family Suite, 1 Double Bed

  • 94 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Junior Suite, 1 Double Bed with Sofa bed

  • 77 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 3 Single Beds (Partial Kaaba view)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Room, 3 Single Beds (Partial Kaaba view)

  • 32 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Classic Triple Room, 3 Single Beds (Haram View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Triple Room, 3 Single Beds (Haram View)

  • 32 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Classic Quadruple Room, City View

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Quadruple Room, City View

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Quadruple Room (Partial Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Quadruple Room (Partial Kaaba View)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Building design

Swissôtel Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (1003)
The price is CHF 269
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Swissôtel Makkah

About this property

Swissôtel Al Maqam Makkah

Luxury hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning. Housekeeping is available on request.
Swissôtel Al Maqam Makkah offers 1624 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. 55-inch Smart televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Swissôtel Al Maqam Makkah's great location. During your stay, you're just a quick walk from Great Mosque of Makkah. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Abraj Al-Bait Towers and 3 minutes on foot from Great Mosque of Makkah
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury Swissôtel Al Maqam Makkah. The hotel can provide concierge services and wedding services.

This 5-star Makkah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Swissôtel Al Maqam Makkah has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 370 for adults and SAR 185 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 6:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 2:00 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Al Maqam Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 370 for adults and from SAR 185 for children
  • Rollaway bed fee: SAR 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007391

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Al Maqam Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah

Swissôtel Al Maqam Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 473 out of 797 reviews
Rating 8 - Good. 185 out of 797 reviews
Rating 6 - Okay. 63 out of 797 reviews
Rating 4 - Poor. 24 out of 797 reviews
Rating 2 - Terrible. 52 out of 797 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ali

Stayed 2 nights in Nov 2024

10/10 Excellent

Khandaker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good place to stay. I will certainly recommand to others. Thanks SMM.
Stayed 6 nights in Dec 2024

4/10 Poor

Tamara

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The prayer room not far but the elevator takes tim
The hotel needs maintenance the rooms in floor 45 and above are new but lower rooms are old and air condition is noisy the to lite also flush very old .. alsi they gave me smoking room they I didn’t ask for smoking room it’s smell is very bad
Stayed 1 night in Dec 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants services particularly during breakfast could be better managed.
Stayed 5 nights in Dec 2024

10/10 Excellent

Hassan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Stayed 4 nights in Dec 2024

10/10 Excellent

Amin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for everyone - they are so accommodating!
Service is excellent from the check in desk, to housekeeping to room service. Extra water when asked Rooms always tidy - not just the beds. They do the whole room. Room service food is of excellent quality. View is amazing Thank you so much for making my Umrah so enjoyable. May Allah reward you
Stayed 4 nights in Dec 2024

10/10 Excellent

Mohammed, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Humair

Stayed 2 nights in Nov 2024

2/10 Terrible

Mahmoud

Travelled with family, Travelled with partner, Travelled with group
Disliked: Staff & service, amenities
This has been the worst experience of my life. Due to a miscommunication between Expedia and the hotel, I was informed upon arrival that my reservation had been canceled, and the nearest available room was four days away. I was forced to book a room at a different hotel at a much higher rate. I will never use this hotel again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for the mosque entrance
Stayed 1 night in Dec 2024

10/10 Excellent

Adel, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and staff
Stayed 5 nights in Nov 2024

6/10 Okay

Ali Muhammad

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Dont buy Haram View room until you see the room
All uk/usa residents be aware they sell you this title Haram View. Which is not true. They show wrong quotation on Hotels and all other booking apps. Once you arrive at reception, they see your passport and if you are british or American muslims they start pretending that they fully booked and have no haram view room available. I pre paid for 2 nights haram view room with king size bed and reception manager smirked said oh you mean Kaabah view, because haram view is i can offer with addition to [ few hundred extra hotels.com not leting me mention price] from the previous amount i paid for 2 nights. Then he offered Junior Suite 3 times more stated last one left, i refused than he said oh i can do a hundred reduction for you. Moral of story Do Not Buy through apps specially those who planning to book haram view room. They all lying. Single beds are very uncomfortable dont buy it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dr Elnasri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Rizwan

Stayed 4 nights in Nov 2024

10/10 Excellent

Omran

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to Stay. Thank you.
Stayed 5 nights in Nov 2024

10/10 Excellent

Mohamed M. O.

Stayed 3 nights in Nov 2024

2/10 Terrible

Wilayat

Stayed 1 night in Dec 2024

6/10 Okay

Khadija

Disliked: Property conditions & facilities
The property is outdated honestly.
Stayed 6 nights in Nov 2024

2/10 Terrible

Javed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awkward to get around in the building and housekeeping don’t change sheets! Stains on the curtains and lamp shades.. not very 5 star as they advertise the place
Stayed 6 nights in Nov 2024

10/10 Excellent

Barkat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Anam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. A little difficult to find when driving but very walkable once you’re there.
Stayed 1 night in Nov 2024

10/10 Excellent

Talat

Easy location to Haram
Stayed 2 nights in Nov 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 3 nights in Nov 2024

10/10 Excellent

Nurul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check out late but they so great they don’t charge extra I appreciate the stuff and management. Thanks all.
Stayed 7 nights in Nov 2024

6/10 Okay

Ebraheem

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024