Swasana Hotel Medan

2.5 star property

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Photo gallery for Swasana Hotel Medan

Reception
Superior Twin Room, 1 Single Bed | Desk, free WiFi, bed sheets
Meeting facility
Exterior
Shower, rainfall showerhead, free toiletries, bidet

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
No. 38 Komp. Merbau Mas, Medan, Sumatera Utara, 20112

Room options

Superior Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, 1 Single Bed

  • Sleeps 2
  • 1 Single Bed

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About this property

Swasana Hotel Medan

Hotel in Medan with free parking
Along with a meeting room, this hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site.
Swasana Hotel Medan offers 62 air-conditioned accommodations with complimentary bottles of water and free toiletries. 32-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, bidets and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

During your stay at Swasana Hotel Medan, you're just a quick walk from Plaza Medan Fair. You'll find features such as free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • Steps from Plaza Medan Fair and a 2-minute drive from Grand City Hall
  • Airport drop-off shuttle service available for a fee
Swasana Hotel Medan offers its guests laundry facilities, dry cleaning/laundry services, and a front desk safe. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Medan hotel.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Things to do

  • Shopping centre

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swasana Hotel Medan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 300000 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Swasana Hotel Medan Hotel
Swasana Hotel Medan Medan
Swasana Hotel Medan Hotel Medan

Swasana Hotel Medan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value! Nice staff, room, upstairs bar and restaurant
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Small but good room with comfortable bed. Spacious toilet and shower. Window in the toilet, hence no view from the room. Well worth the price. The only minus with the room was that there were no hooks or other storage for clothes. There are no hooks or bars in the toilet for towels.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024