6/10 Satisfaisant
Michael G.
2 févr. 2025
Les points forts : Propreté
Great place, Poor communication
Kat was nice in person, and the facilities and location was great overall, however there are some areas that could be improved Communication was frankly very poor. As examples - I messaged if we could check in early and did not receive an answer. The text chain was essentially "are we able to check in at 12 instead of 2 on Saturday?". And the reply was "I am running a workshop on Friday." ... So maybe that means no but it's not really a direct answer and it's pretty easy to say yes or no to a simple and common request - the host said she tried to called me to discuss extra fees for linen but couldn't get through. Given I have no voice messages, missed calls, or texts of any kind even when calling message bank this is not particularly believable. Even giving her benefit of the doubt and saying she has tried to call, this means she has tried once and didn't try again, and also it means she has wanted to contact me but then didn't bother texting in the app even though we had already had a text chain. Lastly, there is a 25 fee per bed on top of the listed price if you want linen provided. This is not very easy to find in the listing at all, so aside from being overpriced to provide bed sheets, it feels quite dishonest as it's buried in the fine print. Basically it would not be hard to make that more visible and obvious.Finally, there is no fan/AC in the main living space so it can get quite hot.
Michael G.
Séjour de 1 nuit en février 2025