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Sofitel Melbourne On Collins

5.0 star property

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Photo gallery for Sofitel Melbourne On Collins

Property entrance
Front of property – evening/night
Premium bedding, pillow-top beds, minibar, in-room safe
Bar (on property)
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
25 Collins Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪10 min walk‬
  • Rod Laver Arena
    ‪14 min walk‬
  • Melbourne Cricket Ground
    ‪1 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

Deluxe Suite, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Bay View, Corner

View from room

Junior Suite, 1 King Bed, Bay View, Corner

  • 50 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View | Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Deluxe Room, 1 King Bed, Park View

  • 38 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Exterior

Superior Room, 1 King Bed, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Club lounge access, City View (Club Sofitel Access)

Luxury Room, 1 King Bed, Club lounge access, City View (Club Sofitel Access) | Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Room, 1 King Bed, Club lounge access, City View (Club Sofitel Access)

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed, River View

  • 36 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Opera. Residence)

  • Sleeps 6
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View, Corner (Prestige Suite, Club Sofitel Access)

View from room

Club Suite, 1 King Bed, City View, Corner (Prestige Suite, Club Sofitel Access)

  • 77 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Corner (Ambassador)

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Corner (City or Bay Views)

City view

Luxury Room, 1 King Bed, Corner (City or Bay Views)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 2 Single Beds, City View

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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4.5 out of 5, Wonderful, (1002)
The price is CHF 167
for 1 room
includes taxes & fees
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About this property

Sofitel Melbourne On Collins

Luxury Melbourne hotel connected to a shopping centre, a quick walk to Fed Square
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Sofitel Melbourne On Collins offers 363 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sofitel Melbourne On Collins. During your stay, you'll be connected to a shopping centre and just a quick walk from Collins Street. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at No35
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 15-minute walk of Fed Square and Melbourne Central
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury Sofitel Melbourne On Collins. Parking is available for a fee.

This 5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
No35 – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Atrium Bar on 35 – This bar only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), Croatian, Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenian, Spanish, Thai, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 30 minutes per day

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (AUD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: AUD 50 for adults and AUD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Atrium Bar on 35
  • No35

Things to do

  • Gym
  • Shopping

Family friendly

  • Free cot
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,382 square foot of space)
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 50 for adults and from AUD 25 for children
  • Valet parking fee: AUD 75 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 30 minutes per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melbourne Sofitel
Sofitel Collins
Sofitel Collins Hotel
Sofitel Collins Hotel Melbourne
Sofitel Collins Melbourne
Sofitel Melbourne
Sofitel Melbourne Collins
Sofitel Melbourne Collins Hotel
Sofitel Melbourne On Collins Hotel Melbourne
Sofitel Melbourne On Collins Hotel
Sofitel Melbourne On Collins Melbourne
Sofitel Melbourne On Collins Hotel Melbourne

Sofitel Melbourne On Collins Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Superb service. Stunning views.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dina

Stayed 4 nights in Feb 2025

10/10 Excellent

Fairlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful will definitely stay again 🤗
Stayed 1 night in Feb 2025

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Amenities in the tin were very nice. Very convenient location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kiera

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and friendly, helpful staff. I’d stay here again in a flash!
Stayed 1 night in Feb 2025

10/10 Excellent

M J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

We had a lovely stay at Sofitel. Our room was on level 50 with spectacular river views. It was all we could have asked for, very comfortable bed and pillows, and quite spacious. Staff were very helpful, we arrived a little early but our room was ready for us so check in was quick and easy. We enjoyed a drink after dinner on level 35, service was excellent. Breakfast was also excellent with plenty to choose from. One small blemish - the water pressure in the bathroom wasn’t great and it was tricky getting the shower water temperature just right with no mixer. Otherwise 10/10, thank you Sofitel for a great stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location if you're going to the Australian Open or exploring the downtown area.
Stayed 3 nights in Jan 2025

10/10 Excellent

Margaret

Stayed 2 nights in Feb 2025

8/10 Good

Jiamin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, tram stop was right outside the hotel. Area was clean and felt safe. Staff were friendly and helpful from check in through to check out. A hotel staff went out of the way to gift a small gift to my boy after he complimented the hotel. Room was clean, had great view of the city and super comfortable for my 6 nights. One point to note - I had to call guest service everyday to ask for water as it wasn’t replenished during housekeeping. Other than this, the stay was perfect. We’ll definitely be back.
Stayed 6 nights in Jan 2025

4/10 Poor

Joshua

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This is far from a 5 star hotel these days. More like a 3.5 star at best.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Great hotel and convenient location
Stayed 2 nights in Jan 2025

10/10 Excellent

Jung

Liked: Cleanliness
Stayed 5 nights in Jan 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Sofitel was in an excellent location with lots of attractions within walking distance.

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Beautiful hotel. Downside is that both restaurants close too early and then actually close even earlier than they advertise. Delicious room service breakfast though
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location visiting tennis; super helpful staff throughout.
Stayed 5 nights in Jan 2025

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the blue chair & the views. Bathroom needs updating.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Sofitel for our 1 year wedding anniversary and we got a free room upgrade thanks to Josh who truely looked after us and made sure we had a special stay. The room, amenities, location of the hotel were absolutely perfect. The views are also breathtaking, not to mention the lobby and building itself. 100000/10 could not recommend this hotel more. Would always choice Sofitel.
Stayed 6 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Tong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Gurpreet

Stayed 3 nights in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, excellent customer service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Sofitel Melbourne is amazing!

Amazing although I wish the front desk had asked if I wanted to eat at restaurant as all was booked when I wanted to go. I did dinner in room instead so that I could enjoy the view. Breakfast was incredible!
Stayed 1 night in Dec 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well located, kind and helpful staff, good room size and great views.
Stayed 1 night in Dec 2024

8/10 Good

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ease of getting to free trams and the short walk to the sporting hubs.
Stayed 4 nights in Dec 2024