Best Western Plus Galleria Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Galleria Inn & Suites

Exterior
Lobby
Pillow-top beds, desk, laptop workspace, iron/ironing board
Standard Room, 1 King Bed, Non Smoking, Refrigerator (Sofabed) | Pillow-top beds, desk, laptop workspace, iron/ironing board
Fountain

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
8635 Us Highway 64, Memphis, TN, 38133-4122
  • Wolfchase Galleria
    ‪16 min walk‬
  • Bellevue Baptist Church
    ‪5 min drive‬
  • Cordova Community Center
    ‪9 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪26 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 queen and 1 single bed)

  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Small Room)

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Small Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Plus Galleria Inn & Suites

Hotel with free breakfast, near Wolfchase Galleria
A fitness centre, a snack bar/deli and conference space are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site. Housekeeping is available once per stay.
Best Western Plus Galleria Inn & Suites offers 108 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Memphis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Galleria Inn & Suites. During your stay, you'll be within walking distance of Wolfchase Galleria. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • WiFi for a fee
  • Amenities include a meeting room, conference space and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Wolfchase Galleria and 5 minutes from Bellevue Baptist Church
There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 500 square feet (46 square metres) and includes conference space. A fitness centre, multilingual staff, and a garden are also featured at Best Western Plus Galleria Inn & Suites. Free self parking is available.

This Memphis hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Galleria
Best Western Plus Galleria Inn Memphis
Best Western Galleria Inn Memphis
Best Western Galleria Memphis
Bartlett Best Western
Best Western Bartlett
Best Western Galleria Hotel Memphis
Best Western Memphis
Best Western Plus Galleria Inn
Best Western Plus Galleria Memphis
Best Western Plus Galleria
Best Western Galleria Inn Suites
Plus Galleria & Suites Memphis
Best Western Plus Galleria Inn & Suites Hotel
Best Western Plus Galleria Inn & Suites Memphis
Best Western Plus Galleria Inn & Suites Hotel Memphis

Best Western Plus Galleria Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 386 out of 1011 reviews
Rating 8 - Good. 259 out of 1011 reviews
Rating 6 - Okay. 149 out of 1011 reviews
Rating 4 - Poor. 110 out of 1011 reviews
Rating 2 - Terrible. 107 out of 1011 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Octavian

Stayed 1 night in Dec 2024

10/10 Excellent

Lila

Stayed 2 nights in Dec 2024

8/10 Good

Ruth

Travelled with family and small children
It was extremely hard to get coffee machines was out of order the first morning the one that was working gave me a cup with coffee grounds second morning was better the coffee machine in the room was moldy and nasty I have a photo of the inside where you put the water other than that everything was good
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was by far one of the best hotels I’ve ever stayed in. Receptionist could’ve had better energy and been more engaging. She ain’t even crack a smile. Overall stay was amazing.
Stayed 1 night in Jan 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Happy Camper
Had issues with the AC unit. Ms Mamie was so nice and offered to put us in another room but we were there for just a couple of nights and made it ok. There needs to be more people in this world like her. Cuddos to her ❤️
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Rodolfo

Stayed 1 night in Sep 2024

2/10 Terrible

Marie

Travelled with family
Disliked: Staff & service
We paid for the room but bc we arrived after midnight thru cancelled our reservation. Despite multiple attempts to get a refund, it has still been unsuccessful.
Stayed 1 night in Dec 2024

6/10 Okay

SKIPPER

Travelled with family
Liked: Staff & service, amenities
Needs to be updated
Stayed 1 night in Dec 2024

10/10 Excellent

Jannah Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

DONALD

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Georgia

Liked: Cleanliness, staff & service
Wouldn’t stay at this location again.
Pros- loved the room and the general area for restaurants, etc. The staff were knowledgeable and friendly. Cons-highway noise was constant and if a truck or motorcycle raved their engine it almost made you sit right up. One coffee machine was out of order and the one that did only gave half a cup. Milk machine was broke. Had gravy but no biscuits. Food temperature was lukewarm at best. Oil spray for waffles was empty. It just went on and on. The only tea bag option was Green Tea, no regular black tea. Hot water dispenser (same as coffee machine) dispersed half a cup. The water/coffee was hot though.
Stayed 1 night in Dec 2024

10/10 Excellent

jovanny

Stayed 1 night in Dec 2024

8/10 Good

Andy, Wylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
worth the money
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super friendly and they go above and beyond in making you feel comfortable and providing anything you may need. Looking forward to return to this hotel!
Stayed 1 night in Dec 2024

8/10 Good

Jeevan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Yashar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We were there for a night and the overall experience was satisfactory.
Stayed 1 night in Dec 2024

8/10 Good

Constance

Travelled with partner
Liked: Cleanliness, staff & service
It was decent.
Stayed 4 nights in Dec 2024

10/10 Excellent

Patrica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good, clean, only flaw is hotel by interstate and window air units installed we could hear traffice all night.
Stayed 1 night in Dec 2024

6/10 Okay

Asuncion

Travelled with family and small children
Liked: Staff & service
Close to several shops and restaurants. I didn't like that my room the a/c turned on and off even when I had already set it in cold mode and not automatic, besides there was a musty smell or cigarette that was felt since you entered the room
Stayed 2 nights in Dec 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The coffee machine needs a little sign that says, touch once gently. Put bowls by the oatmeal. Everyone was very nice and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel around anything you need.
Stayed 1 night in Dec 2024

8/10 Good

Amir

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean and comfortable. The suite was perfect for 5 people. Only the staff for complementary breakfast were not friendly and the service was not good.
Stayed 1 night in Dec 2024

10/10 Excellent

Marchika

Stayed 1 night in Dec 2024