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Hotel Marionetas

3.0 star property
VIP Access

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Photo gallery for Hotel Marionetas

Terrace/patio
Premium bedding, down duvets, Tempur-Pedic beds, minibar
Standard Room, 1 King Bed | Premium bedding, down duvets, Tempur-Pedic beds, minibar
Fridge, griddle
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Calle 49 No 516 x 62 y 64 Col Centro, Mérida, YUC, 97000
  • Mérida Cathedral
    ‪11 min walk‬
  • Plaza Grande
    ‪11 min walk‬
  • U.S. Consulate Merida
    ‪3 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room, 2 Double Beds, Garden View

Deluxe Double Room, 2 Double Beds, Garden View | Premium bedding, down duvets, Tempur-Pedic beds, minibar

Deluxe Double Room, 2 Double Beds, Garden View

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Bathtub, Courtyard View

Superior Room, 1 King Bed, Bathtub, Courtyard View | Premium bedding, down duvets, Tempur-Pedic beds, minibar

Superior Room, 1 King Bed, Bathtub, Courtyard View

  • 20.25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, 2 Bathrooms, Garden View

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Junior Suite, 1 King Bed with Sofa bed, 2 Bathrooms, Garden View

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room, 1 King Bed

  • 22.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, down duvets, Tempur-Pedic beds, minibar

Superior Room, 2 Double Beds

  • 22.5 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Premium bedding, down duvets, Tempur-Pedic beds, minibar

Deluxe Room, 1 King Bed, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Marionetas

Colonial hotel with 24-hour front desk and coffee shop/cafe
Along with an outdoor pool, this hotel has a restaurant and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning.
Hotel Marionetas offers 13 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down duvets and premium bedding. 55-inch plasma televisions come with cable channels. Bathrooms include a shower, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Mérida hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Marionetas, you're just a quick walk from Paseo de Montejo. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat include a coffee shop and a restaurant
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Paseo de Montejo and Plaza Grande
  • Beach shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at Hotel Marionetas. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Marionetas was completed in September 2022.

Smoking is allowed in designated areas at this 3-star Mérida hotel.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.
Hotel Marionetas has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MXN 120 per night)
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Uncovered parking on site (MXN 120 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: MXN 270 for adults and MXN 270 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift
  • Smooth flooring in room
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • Built in 2002
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - September 2022

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch HDTV with cable channels

Food and drink

  • Griddle
  • Minibar
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Marionetas

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for MXN 800 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 270 for adults and from MXN 270 for children
  • Uncovered self-parking fee: MXN 120 per night
  • Nearby parking fee: MXN 120 per night(16 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 800 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 9 PM
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Marionetas
Hotel Marionetas Merida
Hotel Marionetas Mérida
Marionetas Merida
Marionetas Mérida
Hotel Marionetas Hotel
Hotel Marionetas Mérida
Hotel Marionetas Hotel Mérida

Hotel Marionetas Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 200 out of 339 reviews
Rating 8 - Good. 104 out of 339 reviews
Rating 6 - Okay. 21 out of 339 reviews
Rating 4 - Poor. 8 out of 339 reviews
Rating 2 - Terrible. 6 out of 339 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hal

Liked: Cleanliness, amenities
.
Stayed 2 nights in Feb 2025

8/10 Good

Kyle, Riverview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kyle, Riverview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Especially the room, shower/bathroom. Everything is so close to the hotel. Only downside was the pool because it didn’t seem clean but thats ok since the beach was only 30 minutes away. Will definitely recommend this place👍
Stayed 1 night in Feb 2025

10/10 Excellent

NORBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Wow that place surprise us . Our room was so beautifully designed and the staff was super nice . I will definitely highly recommend this hotel .
Stayed 3 nights in Feb 2025

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness, staff & service
Seemed like it would be a nice place from previous reviews. Our room was really nice and the air conditioning was necessary and worked well! It was over 94F outside. Unfortunately the pool was dirty and we couldn’t swim. That seems like something that could have, and should have been rectified. I did see that someone else reported this issue. The grounds needed some tending. The housekeeping and breakfast senoras were very kind. No English spoken, which was fine by us and it gave us a chance to practice. No food and drink available when we arrived at 8 pm, but the hotel is within a 5 minute walk of a main shopping street with all you need. Great location No safety concerns. Lovely people. Great country.

8/10 Good

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Markus

Travelled with family
Disliked: Cleanliness, property conditions & facilities

No windows.

The pool wasnt cleaned but we didnt need it. The bad thing was that our room didnt have windows at some of the places so we could hear right outside the hallway vice versa. There was no elevator either so had to carry alot of luggage upstairs. However the receptionist helpes us carry.
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent service
Stayed 2 nights in Jan 2025

10/10 Excellent

Hal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Perfect Stay! I had an amazing experience. Everything about this hotel was exceptional—beautifully designed rooms, excellent amenities, and an unbeatable location. The staff were incredibly friendly and went above and beyond to make my stay special. The attention to detail, from the cozy bedding to the delicious breakfast, made it feel so personalized and welcoming. Whether you’re looking to relax or explore, this hotel is a perfect choice. I can’t wait to come back and highly recommend it to anyone looking for a memorable stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Stayed 2 nights in Jan 2025

6/10 Okay

Ella

Liked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for walking to shopping, restaurants, cantinas and local attractions. Friendly staff. Free breakfast was a bonus. We stayed 5 nights with no complaints
Stayed 5 nights in Dec 2024

10/10 Excellent

Blaise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Wendy

Stayed 3 nights in Nov 2024

8/10 Good

Charles, Staten Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is within a 10 minute walk at most of Plaza de grande and the historical buildings in that area. Plenty of restaurants are very good food. People are very friendly. The hotel offers free breakfast, but I don’t believe any other meals during the day, at least I did not see any, but I was out most of the day. The bathroom in my room could use a makeover, but it was acceptable, it was a little damp, but not uncomfortably so. The area leading to the rooms is lush with greenery and very pretty. The only real complaint that I have is that the pool is not working, and apparently hasn’t been working for a while so the water that’s still in. It needs to be drained as it is a little foul odor.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with wonderful staff who were extremely kind and helpful. Comfortable beds, great shower pressure, beautiful decor and large tv. Will stay again and highly recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and very clean. The beds are comfortable and the staff were very helpful. Easy to walk to places in the center. We would stay again anytime!
Stayed 3 nights in Nov 2024

10/10 Excellent

Leon

Liked: Cleanliness, property conditions & facilities, room comfort

Nelsons

No complaints at all. A very nice stay. The staff was great.
Stayed 2 nights in Oct 2024

8/10 Good

MA DEL CARMEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

Me gustó la ubicación del hotel, muy lindo, caminando 3 cuadras, llegamos al centro de Mérida. Las habitaciones amplias, camas cómodas, sólo pedí que cambiaran las almohadas, lo cual hicieron sin ningún problema. Me gustó, sí volvería. El desayuno no tuve la oportunidad de probarlo. El personal muy amable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Karin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Even though we were there while the hurricane hit, the hotel, never lost electricity, everybody was very kind, the staff were helpful and I would definitely stay there again, it’s a charming property
Stayed 3 nights in Oct 2024

10/10 Excellent

Magaly

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family

Algunas observaciones

Tanto la ubicacion como la propiedad me parecieron muy bien, muy bonito lugar, el staff de recepción nos trató bien. Solo tengo una observacion en cuanto a la limpieza. Los cojines y la hamaca olian mal, como si nunca se lavaran, a humedad, a polvo a sucio, así que fue una lastima porque queria usar su hamaca. La parte del baño requiere algo de atencion ya que olia a orines, no sé si el bote de basura o la base del excusado. El agua de la regadera tenia un olor metalico muy fuerte, no sé si sea normal de Merida por tuberias oxidadas. Y aunque suene qué me quejo mucho, por las noches ya para dormir el personal hace mucho ruido, se ponen a limpiar o no se, pero azotan mucho puertas o mueven cosas.
Stayed 6 nights in Sep 2024

8/10 Good

Julio

Stayed 3 nights in Sep 2024