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 Mérida •1 Room
 Mérida • 1 Room
Book online or call 044 511 21 42 Phone Number

Hotel Unknown

3.5-star property
559 Calle 53, Mérida, YUC 044 511 21 42
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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Private Pool

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Suite, 2 Bedrooms, Private Pool

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Double Room, 2 Queen Beds, Private Pool

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Hotel Unknown, you're just a quick walk from Santiago Park. Features include free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute drive from Paseo de Montejo and a few minutes from Mérida Cathedral
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

About the Hotel Unknown

Location 559 Calle 53, Mérida, YUC 97000

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and tour/ticket assistance are also featured at Hotel Unknown. Smoking is allowed in designated areas at this 3.5-star Mérida hotel.

  • 20 guestrooms or units
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Hotel Unknown offers 20 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and fans. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Private balcony or patio
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Fan
  • Ensuite bathroom

Food & Drink

Hotel Unknown has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No lift (single level property)
  • Wheelchair accessible path of travel
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: MXN 280 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 280 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Unknown Hotel
  • Hotel Unknown Mérida
  • Hotel Unknown Hotel Mérida

You should know

  • Pool access available from 10:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.