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Wyndham Merida

4.0 star property

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Photo gallery for Wyndham Merida

Outdoor pool, pool loungers
Library
Rooftop terrace
Exterior
Standard Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym
  • Breakfast available

Explore the area

Map
Av. Colon, Esquina Calle 6 No. 505A, Mérida, YUC, 97000
  • Yucatan International Convention Center
    ‪6 min walk‬
  • Paseo de Montejo
    ‪11 min walk‬
  • U.S. Consulate Merida
    ‪11 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Abolengo)

Standard Room, 2 Double Beds (Abolengo) | Bathroom | Designer toiletries, hair dryer, towels

Standard Room, 2 Double Beds (Abolengo)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Abolengo)

Standard Room, 1 King Bed (Abolengo) | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed (Abolengo)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Accessible

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Villa Mercedes Merida, Curio Collection by Hilton

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1000)
The price is CHF 94
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Villa Mercedes Merida, Curio Collection by Hilton

About this property

Wyndham Merida

Luxury hotel with full-service spa and 24-hour fitness centre
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Wyndham Merida offers 100 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Tikil'um Wellness Spa. Services include deep-tissue massages, facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.
Our customers tell us that they enjoy the helpful staff at Wyndham Merida. During your stay, you're just a quick walk from Yucatan International Convention Center. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at La Casona, a fine-dining restaurant that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to reflexology, facials or massages at Tikil'um Wellness Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Yucatan International Convention Center and Paseo de Montejo
  • Airport shuttle service available for a fee
Wyndham Merida offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 248 square feet (23 square metres) and includes a conference centre. Spa services, a library, and a terrace are also featured at the luxury Wyndham Merida. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Mérida hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to noon.
La Casona – This fine-dining restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 350 for adults and MXN 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Casona

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (248 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (94 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Merida

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 1000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 250 for children
  • Airport shuttle fee: MXN 300 per room (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Wyndham Merida offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Wyndham Merida Hotel Mérida
White Town Hotel Merida
White Town Merida
Wyndham Merida Hotel
Wyndham Merida
Wyndham Merida Mérida
Wyndham Merida Hotel
Wyndham Merida Mérida
Wyndham Merida Hotel Mérida

Wyndham Merida Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 427 out of 971 reviews
Rating 8 - Good. 283 out of 971 reviews
Rating 6 - Okay. 117 out of 971 reviews
Rating 4 - Poor. 72 out of 971 reviews
Rating 2 - Terrible. 72 out of 971 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 14 nights and I have great things to say about the property and the staff. This is a model property for every other hotel in my opinion. Everyone was pleasant and guest focused. Super experience!
Stayed 14 nights in Dec 2024

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En términos generales todo muy bien
Stayed 5 nights in Nov 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good service, friendly staff, 24/7 attendants
Stayed 3 nights in Oct 2024

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great vibes - staff was amazing! Will definitely stay here again next time I visit Merida.
Stayed 6 nights in Sep 2024

2/10 Terrible

Federico

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Una porquería de Hotel, increíble que la marca Wyndham opere una propiedad con tan poco mantenimiento, capacitación de personal, restaurante caro y malo. En fin lo único bueno es que los sábados a dos calles se pone un puesto que vende tacos de lechón espectaculares.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bertha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place nice swimming pool ! Nice restaurant! We are in Love with this place !
Stayed 2 nights in Aug 2024

8/10 Good

Karla

Business traveller
Liked: Amenities, property conditions & facilities
I like the location is next to Paseo Montejo, My room was not very clean, I found dirt under the bed and hair in corners. Place is beautiful has a Starbucks cafeteria inside next to the pool and a restaurant very convenient for having a late dinne. Just the cleaning issue was sad.
Stayed 1 night in Aug 2024

6/10 Okay

Luciano

Business traveller
Liked: Cleanliness, staff & service
Room 417 smelt of mound, wifi was intermittent,, aircon didn’t work well, dining was good, service was good
Stayed 2 nights in Aug 2024

10/10 Excellent

Makenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here! Friendly staff, wonderful location, and great property!
Stayed 6 nights in Jul 2024

2/10 Terrible

Josue

Liked: Cleanliness, staff & service
Property next door under construction drilling and hammering from 10am to 6pm during my stay was really upsetting and uncomfortable 😠 I demand a partial refund for the inconvenience
Stayed 3 nights in Jul 2024

10/10 Excellent

Eneida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean family place walking distance to bar and restaurants and stores
Stayed 2 nights in Jul 2024

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very concerned and helpful about the approaching hurricane.
Stayed 2 nights in Jul 2024

4/10 Poor

SERGIO

Disliked: Cleanliness, property conditions & facilities, room comfort
Fix this hotel please
Construction work at hotel at 11:30 pm-3:am,toilet seeping water. Rain water coming in from sliding glass doors, hot water takes 10 minutes to warm
Stayed 9 nights in Jun 2024

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

Melissa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Air conditioner did not work. The room was starting to mold. We changed rooms and no mold but air conditioning barely working. Bathroom was in major need of repair and upgrade. Property could be great. Needs a renovation. Staff was very nice and accommodating. I ended up leaving and finding a different hotel.
Stayed 3 nights in Jun 2024

6/10 Okay

EMILIO

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel was noise due to construction
Stayed 3 nights in May 2024

8/10 Good

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good overall. We were placed in the left side the building where there is construction going on. It’s obscured with a high fence. The gym was nice and air conditioned. The staff was nice. The breakfast was good.
Stayed 3 nights in May 2024

10/10 Excellent

Perla Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a good place to stay. The hotel is centrally located, rooms are clean, staff is friendly, and had a delicious breakfast at their restaurant. They keep your luggage at the concierge if you check out and you have a later flight. Parking is free.
Stayed 3 nights in May 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Pedro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

2/10 Terrible

LUIS FELIPE

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bad experience.
My experience was not as good. Room had several hairs all around the floor and shower, there was also a skein of hair in the bathroom can. Parking is really limited to around 8-10 cars, so you will probably have to park on the street; in that sense information about the hotel is misleading. In other less important things, TV only has open channels, so there’s about 11 to choose from with really low quality of image and content. On the funny side, there are a pair of lamp fixtures just above the head of the beds that I just couldn’t find the switch to turn them off; even taking the general switch card out.. That will be one of life’s mysteries! Staff was kind. Anyway, Wndham hotels are banned for me now.
Stayed 1 night in Apr 2024

6/10 Okay

Omar

Stayed 4 nights in Mar 2024

4/10 Poor

MARIA

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
La limpeza deficiente mucho polvo y ruido por una costruccion
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Abraham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024