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Four Points by Sheraton Mexico City, Colonia Roma

3.5 star property

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Photo gallery for Four Points by Sheraton Mexico City, Colonia Roma

Lobby lounge
Standard Room, 2 Queen Beds, City View | Premium bedding, down duvets, Select Comfort beds, in-room safe
View from property
Lounge
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Alvaro Obregon No. 38, P.B. Col Roma, Mexico City, CDMX, 06700
  • Arena México
    ‪12 min walk‬
  • Paseo de la Reforma
    ‪18 min walk‬
  • Reforma 222
    ‪18 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View | Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Room, 2 Queen Beds, City View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Room, 1 King Bed, City View

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, City View

Superior Room, 1 King Bed with Sofa bed, City View | City view

Superior Room, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, No View

Room, 1 King Bed | Premium bedding, down duvets, Select Comfort beds, in-room safe

Room, 1 King Bed, No View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Premium bedding, down duvets, Select Comfort beds, in-room safe

Junior Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Four Points by Sheraton Mexico City, Colonia Roma

Art Deco Mexico City hotel in Roma Norte with free valet parking
This hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Four Points by Sheraton Mexico City, Colonia Roma offers 90 accommodations with laptop-compatible safes and complimentary bottles of water. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Four Points by Sheraton Mexico City, Colonia Roma's great location gets high marks from our customers. During your stay, you'll be within walking distance of Paseo de la Reforma. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from Angel of Independence Monument and a few minutes from Palacio de Bellas Artes
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 4575 square feet (425 square metres) and includes a conference centre. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Mexico City, Colonia Roma. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Mexico City hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:00 AM.
Four Points by Sheraton Mexico City, Colonia Roma has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: MXN 265 for adults and MXN 133 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (4,575 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lever door handles
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 3000.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 265 for adults and from MXN 133 for children
  • Airport shuttle fee: MXN 500 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: MXN 3000.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Colonia
Four Points Sheraton Colonia Hotel
Four Points Sheraton Colonia Hotel Mexico City Roma
Four Points Sheraton Mexico City Colonia Roma
Four Points Sheraton Mexico City Colonia Roma Hotel
Four Points by Sheraton Mexico City Colonia Roma
Four Points Sheraton Mexico C
Four Points by Sheraton Mexico City, Colonia Roma Hotel
Four Points by Sheraton Mexico City, Colonia Roma Mexico City

Four Points by Sheraton Mexico City, Colonia Roma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 224 out of 408 reviews
Rating 8 - Good. 127 out of 408 reviews
Rating 6 - Okay. 34 out of 408 reviews
Rating 4 - Poor. 15 out of 408 reviews
Rating 2 - Terrible. 8 out of 408 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Clean and safe and modern. Great staff. The best location for restaurants and bars
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica E

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay in Roma Norte
Had an interior room, strange to not have a wondow to outside butbsaved money on the booking, and the AC worked great. Good housekeeping service, 2 fresh bottles of water probided every day. The only complaint is the wifi router and temperature controls faced the bed and are extremely bright, I had to get creative to block the lights in the middle of the night, so consider bringing an eye mask! Excellent location near plenty of restaurants, very safe but not so touristy like Polanco. Good access to bus if you want public transport. Front desk helped me find a 24 hour pharmacy 3 blocks away for an item ai forgot that they didnt stock in their little sundries shop. Highly recommend!
Stayed 6 nights in Oct 2024

10/10 Excellent

Eric, San Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of restaurants nearby.
Stayed 3 nights in Sep 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and location was perfect. It was weird staying in a hotel room with no windows but they did an amazing job of providing great lighting.
Stayed 3 nights in Aug 2024

10/10 Excellent

Itzel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing.
Stayed 1 night in Sep 2024

8/10 Good

Pablo, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine overall. Staff at front desk was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Ana Elizabeth, Calexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located to many dining options.
Stayed 4 nights in Aug 2024

10/10 Excellent

Edith, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was great! Location, restaurants and cafes at every corner!
Stayed 3 nights in Aug 2024

10/10 Excellent

stanley

Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience staying at this location. Everything was nice and clean.
Stayed 2 nights in Jul 2024

2/10 Terrible

Erika

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Muy mala experiencia, le robaron a mi hija dos anillos y la gerente y el de seguridad de plano no saben hacer su trabajo, no les importó lo tomaron como si un robo de 2,000 dólares para ellos no fuera nada. Son muy malos en su trabajo! Da mucha impotencia saber qué esto pase en el lugar qué nos sentíamos más seguros, pero le esculcaron sus cosas a mi hija y de ahí sacaron sus dos anillos violando su privacidad!!!! A ese cuarto entraron solo dos personas la recamarera y el de seguridad. El de seguridad es un tipo con mal aspecto ni me daba nada de confianza!!! El día qué salimos del hotel ellos estaban en el restaurante como si nada solo nos voltearon la cara haciéndonos saber qué lo qué pasó a ellos no les importó en lo más mínimos dejando a el hotel por los suelos, no importándoles su trabajo !!!
Stayed 8 nights in Jul 2024

10/10 Excellent

Ariel, Temecula

Stayed 6 nights in Jun 2024

10/10 Excellent

Merideth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel in a great area. The room and bathroom were clean. The staff was very accommodating and most were able to communicate in English. The street noise at night was a little loud but we were able to sleep through it.
Stayed 4 nights in Jun 2024

2/10 Terrible

Eduardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Pablo, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jun 2024

8/10 Good

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien.
Stayed 3 nights in May 2024

8/10 Good

Kenji

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to easily walk around to restaurants, bars and transportation.
Stayed 4 nights in May 2024

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good coffee spots nearby and lots of food options. I also was within walking distance of a mall and always felt safe.
Stayed 4 nights in Apr 2024

8/10 Good

Michael, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was renovated recently, and the interior is very nice with a contemporary design. The room was a good size. The bathroom also was spacious and up-to-date in the fixtures. The bed was too soft for me. The coffeemaker was so-so. Otherwise very comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Pablo, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Juan Francisco

Muy bien ubicado me encantó lo felicito
Stayed 1 night in Apr 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

8/10 Good

CARLOS, Lima

Business traveller
Liked: Staff & service, property conditions & facilities
Limpia, cumplidora, habitaciones amplias y silenciosas. No esperes lujos sino funcionalidad.
Stayed 2 nights in Apr 2024

8/10 Good

CARLOS, Lima

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dead good.
Clean, comfortable. Great showers!
Stayed 1 night in Mar 2024