10/10 Excellent
tyne o.
21 Mar 2025
Liked: Cleanliness
Ignore the negative reviews!
After reading the reviews I was VERY apprehensive about what we were going to deal with once we checked in. However, it was nothing like what all of the negative comments say. When I mentioned it to my husband he reminded me that usually the “Karen’s” are the ones who leave the mean reviews and people like us forget to even post. So here I am leaving a review so people can know not to believe everything they read. The hotel was very clean, safe, and exactly what we needed for our family of 5. If I expected the Ritz Carlton I would have paid the and stayed there. Were there a few things that could have been better? Yes, but did they ruin our trip or can I even remember them now?! No! The only thing we even talked about that could be better was the towel lady. My 7 year old called her “sassy” and she will make you follow the rules and will only let you have fresh towels once a day so if you forget to turn them in before 5:30 then you are stuck with them until whenever you make it back by. She was only doing her job, and she did it well! The front desk staff, valet workers, security, and other staff were all very kind and never gave us a problem. Maybe we are just easy going and don’t need a lot from the hotel staff when we vacation, but isn’t it the whole point of being on vacation is to relax and take it easy?! Why let little things upset you and ruin your whole stay? You pay for what you get and for this price it is a steal of a deal! Don’t listen to the Karens”!
tyne o.
Stayed 4 nights in Mar 2025