This place was really nice - BEST view EVER !! Only thing we didn’t like was how they stack you up in the beach with your “free “ beach chairs /umbrella… they had us packed in like sardines, not pleasant beach lounge time !! I suggest just taking the condos, beach chairs and umbrella and finding your own spot on the beach. Also, downtown is about 30 minute Uber ride and that is where a lot of adventures are. We had no troubles with the elevators and the check-in process was smooth, but we did not go during the 4 o’clock rush hour either, we went a bit later. It was my husband and I and a couple of our friends on this trip, I don’t think I would bring small children and stay that high up, I would be very nervous. Just FYI :) overall fabulous place!