2/10 Horrible
Mary Ann C.
19 mars 2025
Les points forts : Propreté
Worst VRBO experience every
Our visit consisted of not having WI-FI for several days, air conditioner was not operable during that time also. And we had a massive downpour from the ceiling that filled a 30 gallon tub. Communication on all of these issues were not attended to as they described in their customer service. They were basically unresponsive to our issues. Instead of moving us to a new place in the building we lived with the dripping water for 2 full nights and it wasn’t until i spoke to one of the maintenance guys on my own that they finally came and removed the water (on our last night). If we had not taken care of it they would have had so much damage on their floor and down their steps.I honestly think, now, that AI was communicating with us most of the time by text with the issues. They were inconsiderate and incompetent. What was to be a relaxing time with my sister turned out to be a bit of a nightmare.
Mary Ann C.
Séjour de 7 nuits en février 2025