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The Elser Hotel Miami

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Elser Hotel Miami

Outdoor pool, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Ocean View Two Bedroom Suite (King/Queen | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
Full-sized fridge, microwave, oven, stovetop
Lobby
Balcony view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
398 NE 5th Street, Miami, FL, 33132
  • Downtown Miami Shopping District
    1 min walk
  • Jaguar Sun
    3 min walk
  • Freedom Tower Metromover Station
    3 min walk
  • Miami, FL (MIA-Miami Intl.)
    17 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for City View Three Bedroom Suite (King/Queen/Two Twins)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

City View Three Bedroom Suite (King/Queen/Two Twins)

  • 118 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for City View Three Bedroom Suite ADA (King/Queen/Queen)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

City View Three Bedroom Suite ADA (King/Queen/Queen)

  • 121 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Ocean View One Bedroom Suite with King Bed

Ocean View One Bedroom Suite with King Bed | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Ocean View One Bedroom Suite with King Bed

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City View Three Bedroom Suite ADA (King/Queen/Two Twins)

55-inch Smart TV with cable channels, TV

City View Three Bedroom Suite ADA (King/Queen/Two Twins)

  • 118 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for City View Three Bedroom Suite (King/Queen/Queen)

Full-sized fridge, microwave, oven, stovetop

City View Three Bedroom Suite (King/Queen/Queen)

  • 121 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Ocean View Two Bedroom Suite (King/Queen

Ocean View Two Bedroom Suite (King/Queen | Living room | 55-inch Smart TV with cable channels, TV

Ocean View Two Bedroom Suite (King/Queen

  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean View Two Bedroom Suite ADA (King/Queen)

Balcony view

Ocean View Two Bedroom Suite ADA (King/Queen)

  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean View One Bedroom Suite with King Bed ADA

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Ocean View One Bedroom Suite with King Bed ADA

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Three Bedroom Suite (King/King/Queen)

55-inch Smart TV with cable channels, TV

Ocean View Three Bedroom Suite (King/King/Queen)

  • 112 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Bay View Studio Suite with King Bed ADA

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Bay View Studio Suite with King Bed ADA

  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bay View Three Bedroom Suite (King/King/Queen)

Bay View Three Bedroom Suite (King/King/Queen) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Bay View Three Bedroom Suite (King/King/Queen)

  • 107 sq m
  • Bay view
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Bay View One Bedroom Suite with King Bed ADA

Balcony view

Bay View One Bedroom Suite with King Bed ADA

  • 60 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bay View One Bedroom Suite with King Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Bay View One Bedroom Suite with King Bed

  • 60 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bay View Studio Suite with King Bed

Bay View Studio Suite with King Bed | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Bay View Studio Suite with King Bed

  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City View One Bedroom Suite with King Bed

City View One Bedroom Suite with King Bed | Living room | 55-inch Smart TV with cable channels, TV

City View One Bedroom Suite with King Bed

  • 64 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Bay View Two Bedroom Suite (King/Queen)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Bay View Two Bedroom Suite (King/Queen)

  • 107 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Bay View Two Bedroom Suite ADA (King/Queen)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Bay View Two Bedroom Suite ADA (King/Queen)

  • 107 sq m
  • Bay view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

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About this property

The Elser Hotel Miami

Hotel with bars, steps from Bayside Marketplace
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a poolside bar and a sauna are on-site. Housekeeping is available on request.
The Elser Hotel Miami offers 646 accommodations with washers/dryers and minibars. This accommodation has separate sitting areas and is furnished with double sofa beds and dining tables. 55-inch Smart televisions come with cable channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a rainfall showerhead, slippers, hairdryers and toothbrushes and toothpaste.

This Miami hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Elser Hotel Miami's great location gets high marks from our customers. During your stay, you're just a quick walk from Bayside Marketplace. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and 2 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, a sauna and yoga classes
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Steps from Bayside Marketplace and Downtown Miami Shopping District
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
As a guest of The Elser Hotel Miami, you'll find an outdoor pool, a 24-hour health club, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at The Elser Hotel Miami. For a fee, parking is available. A complete renovation of The Elser Hotel Miami was completed in November 2022.

This 4-star Miami hotel is smoke free.

Vice Versa – This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Vice Versa

Family friendly

  • Dining table
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 49 floors
  • Built in 2022
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 65.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Bicycle storage
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

The Elser Hotel Miami Hotel
The Elser Hotel Miami Miami
The Elser Hotel Residences Miami
The Elser Hotel Miami Hotel Miami

The Elser Hotel Miami Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1540 out of 2060 reviews" "
Rating 8 - Good. 265 out of 2060 reviews" "
Rating 6 - Okay. 113 out of 2060 reviews" "
Rating 4 - Poor. 62 out of 2060 reviews" "
Rating 2 - Terrible. 80 out of 2060 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent-friendly and courteous!
Stayed 3 nights in Sep 2024

10/10 Excellent

Kieta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a gem in a very busy city. Very close to numerous eateries and shopping as well as the location to the Kaysea Center and PortMiami.
Stayed 2 nights in Sep 2024

8/10 Good

Karel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel the only thing is that I waited 30 Minutes for valet
Stayed 1 night in Sep 2024

6/10 Okay

Tamera

Travelled with family
Liked: Cleanliness
Highly disappointed :(
Not what we were expecting for what was described. Towels were very hard and crunchy feeling. You would think for a 4 star hotel you would get better toilet paper besides thin rough paper. Bedroom area extremely small. If you’re sleeping on the window side, you better be smaller. Bigger people will not fit for getting on the bed unless you crawl from the end to the top of the bed. You have like 10 inches to get around it. We asked for towels and bedding for the pull out couch and after 3 hours had to call again. Never received bedding for couch. When you pull out the bed, be sure to check it. Ours was dirty. Paying for an upgrade was a joke. Not sure why if you have a room available you can’t allow an early check in without paying $100.. not a lot of food variety at restaurant. It appeared to make the hotel look high class in lobby area but not the rooms. Hotel not really kid friendly- they have a vibrator for sale in the front of their in room, room service for sale basket. Alcohol on the counter and in fridge. A can of coke is $6.00, a bag of popcorn $8. Extremely high prices for what is being offered. Overall definitely not what was expected… pretty disappointing
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this hotel, will be out go-to when in Miami, especially if keaving in a cruise. Location is great, view overlooking the water was amazing. Best of all the check in staff was so helpful and friendly. We had a lot of fun with them. Great value as well
Stayed 1 night in Aug 2024

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was magnificent I am going back for my next vacation
Stayed 3 nights in Sep 2024

10/10 Excellent

Donte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and the patience of the staff
Stayed 1 night in Sep 2024

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay would book again
Stayed 1 night in Sep 2024

10/10 Excellent

Yanella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravillosa Hotels. Calidad y Precio para una estancia en Miami. Vista enamorada para la salida del sol desde la bahia Excelente personal bien amable y a toda disposición. Recomendado a un 200%
Stayed 2 nights in Sep 2024

10/10 Excellent

meihang

Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Location is perfect.
Stayed 1 night in Sep 2024

10/10 Excellent

HARDIK

Stayed 3 nights in Aug 2024

10/10 Excellent

Theron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay before your cruise out of Miami.
Stayed 1 night in Sep 2024

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful and Elegant place to stay at. Its literally in between everything you can think of. Highly recommend staying In Elser if you Plan on visiting Miami!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

netzahualcoyotl

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I cancelled my reservation two days before, I made my reservation at the hotel in person, when I called two days before, they told me that they would refund my money, and they never refunded me anything, I called them and they never gave me a response, they transferred my calls to another line, and then they hung up on my calls, I would never recommend this hotel, the service as customer service is horrible and that is even though I spoke with one of the managers, I have the recording with the manager who told me that there would be no charges and I cannot upload it for everyone to hear. I will call customer service bureau to file a complaint against the hotel. This happened today 09/12/2024
Stayed 1 night in Sep 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in May 2024

10/10 Excellent

darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful scenery, easy walking to the seafront, shopping, bar and etc.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jovany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Jaron

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Ava

Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accomodating understanding. Property is beautiful access to pool, beach. Lounge area gym hot tub. Onsite restaurant. Nice nice staff and smelled so good. Elevator selfies a must.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kennette

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Aug 2024