Comfort Inn & Suites, Odessa I-20

2.5 star property

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Photo gallery for Comfort Inn & Suites, Odessa I-20

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Lobby
Seasonal outdoor pool, open 10 AM to 10 PM, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
801 Jbs Pkwy, Odessa, TX, 79761
  • Presidential Museum and Leadership Library
    ‪4 min drive‬
  • Music City Mall
    ‪4 min drive‬
  • Odessa Regional Medical Center
    ‪6 min drive‬
  • Midland, TX (MAF-Midland Intl.)
    ‪11 min drive‬

Room options

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Non Smoking

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Comfort Inn & Suites, Odessa I-20

Suburban hotel with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and laundry facilities are on-site.
Comfort Inn & Suites, Odessa I-20 offers 79 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites, Odessa I-20. During your stay, you'll be close to Presidential Museum and Leadership Library. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 4-minute drive from Presidential Museum and Leadership Library and a few minutes from McKinney Park
Comfort Inn & Suites, Odessa I-20 offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. Barbecue grills, a vending machine, and coffee/tea in common area are also featured at the business-friendly Comfort Inn & Suites, Odessa I-20. Self parking is free.

This Odessa hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10 AM to 10 PM
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Odessa
Comfort Odessa

Comfort Inn & Suites, Odessa I-20 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 207 out of 484 reviews
Rating 8 - Good. 145 out of 484 reviews
Rating 6 - Okay. 58 out of 484 reviews
Rating 4 - Poor. 32 out of 484 reviews
Rating 2 - Terrible. 42 out of 484 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Diedre

Travelled with family
Disliked: Staff & service, amenities
We booked 2 rooms with two beds, but was charged more for that same style room! we arrive and they want to charge more for double bed rooms. Booked on Expedia for one price but when we got to hotel we were charged more that what was booked on Expedia. Minimum breakfast items available one hour after breakfast started. Will not book again.
Stayed 1 night in Dec 2024

6/10 Okay

Elodia

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

John David

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, showed up at 3 am and the whole lobby smelled like $hi* literally. Was told they had a pipe bust on the bottom level that morning and was ensured that none of the rooms above the floor would be affected. Got to my room on the second floor with my wife and two young daughters (4yr old and 7mo old) and the smell was almost just as awful. On top of that the whole building has had very shotty “maintenance”. Paint chipping everywhere, water damage on ceilings, musty smell(aside from sewer smell), no sheets pillow or blanket for the extra fold out sofa bed I was planning on using for my daughters. Very apparent that the owners do not keep up with the maintenance well at all. Asked to be moved to a room on the top floor and was immediately told there wasn’t one without them even checking. They eventually got their manager and they confirmed that that was indeed a room we could use on the top floor. Got to that one. Smell was very slightly less pungent but hardly any different, still no sheets, and for some reason the whole bathroom floor was sticky. Honestly this hotel should not have even been in operation at the time of my stay, the sewer problem was very bad and I’m sure was hazardous to everyone’s health that was in the building. I understand these things could happen to anybody, but there is also measurements that could be taken and things that could be done in order to prevent things like this, ex: timely proper maintenance. Owner should not be so greedy about $$$
Stayed 1 night in Dec 2024

2/10 Terrible

Doris or Leonard

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!!! Requested a refund. We left!! Smelled horrible and the rooms were awful dirty stained carpets!! Will not be back!!
Stayed 3 nights in Dec 2024

4/10 Poor

Margot

Disliked: Cleanliness, property conditions & facilities
Carpet and furniture was not clean,towels were old and grey. Would not stay there again
Stayed 1 night in Dec 2024

6/10 Okay

Genaro

Stayed 1 night in Nov 2024

10/10 Excellent

david, San Antonio

Stayed 3 nights in Nov 2024

4/10 Poor

Anita

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never reviewed a "hotel" before..
I never have done a review on a Hotel before. But I feel obligated to. This room was filthy. Towels were not white. Stained sheets. Toilet was nasty. We would've left but it was a very long drive and we were exhausted. I slept in my clothes, I cleaned the toilet seat, and tried to sleep. This hotel is catering to men. So if you're a grandmother traveling with your daughter and grandaughter, please do not stay here!!!
Stayed 1 night in Nov 2024

10/10 Excellent

anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice.
Stayed 1 night in Nov 2024

6/10 Okay

Genaro

Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Stayed 4 nights in Oct 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Claudia

New checkin person - a little slow after having to wait for shift change. Road construction made it difficult to find correct exit.
Stayed 1 night in Oct 2024

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Little Outdated
It was very neat and tidy. The only issue I had was they didn’t offer any usb connections anywhere. Not on the outlets or the lamps. Other than that it was great.
Stayed 1 night in Oct 2024

8/10 Good

Eugene

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I care not to comment any further. I will just choose a different facility on my next vist to the area.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bobby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

8/10 Good

Ken

Breakfast was weak, old pastries and runny eggs. Room was clean, bed was comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Ricardo

Stayed 1 night in Sep 2024

2/10 Terrible

Guadalupe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Abilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jun 2024

6/10 Okay

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, smelly room.
The room seemed clean enough, however in the middle of the night, there was a distinct smell of sewage. There’s a drain in the middle of the bathroom floor and it seem to be coming up from that.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2024

6/10 Okay

Kristi

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
nice but don't use sofa bed
The sofa bed was paper thin. I asked for linens. Said they do not have a fitted sheet so gave us 2 top sheets. When we lifted up the mattress to put sheet on..it was full of Cheetos and crayons and candy and the mattress was very nasty. We closed it back up and it get slept on not made up. The fan in the bathroom did not work. I told them at the desk that the employee was sitting on and she just said ok thanks.
Stayed 1 night in Sep 2024