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Lotus Hotel

3.5 star property

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Photo gallery for Lotus Hotel

Lobby
2 bars/lounges
Interior entrance
Exterior detail
Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Nkrumah Rd, Mombasa, Mombasa County
  • Fort Jesus
    ‪11 min walk‬
  • Mombasa Marine National Park
    ‪7 min drive‬
  • Nyali Beach
    ‪27 min drive‬
  • Mombasa (MBA-Moi Intl.)
    ‪26 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

  • 38 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Single Room

Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Lotus Hotel

Suburban hotel connected to a shopping centre in Mombasa with 2 restaurants
2 restaurants, 2 bars/lounges and 24-hour room service are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Lotus Hotel offers 25 air-conditioned accommodations with complimentary bottles of water and free toiletries. 28-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers with a deep soaking bath and a hydromassage showerhead. This Mombasa hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

With your stay at Lotus Hotel, you'll be connected to a shopping centre and within walking distance of Fort Jesus. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine at Vitamu, one of the property's 2 restaurants and 2 bars/lounges
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • Within a 15-minute walk of Fort Jesus and Holy Ghost Cathedral
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly Lotus Hotel also features a garden, laundry facilities, and 24-hour room service. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Mombasa hotel.

Guests are served a free continental breakfast daily from 7 AM to 10 AM.
Vitamu – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Pagolla – This café specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Pagolla
  • Vitamu

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 11 AM; check-in end time: midnight
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Lotus Hotel Mombasa
Lotus Mombasa
Lotus Hotel Hotel
Lotus Hotel Mombasa
Lotus Hotel Hotel Mombasa

Lotus Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 21 reviews
Rating 8 - Good. 7 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 4 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Well situated for 10 min walk to fort Jesus and old city. Clean and nice atmosphere
Stayed 1 night in Mar 2024

8/10 Good

JAMLICK

Stayed 1 night in Dec 2023

10/10 Excellent

Lorna, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for exploring Fort Jesus and the Old Town and walking distance to the Mombasa tusks. Staff very friendly and helpful.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Once grand classic....a bit run down....staff is great....I would stay again...great location
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Oct 2019

4/10 Poor

R, Ca

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water no soaps No service. Bad place I will not recommend
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic way to start and end your day
Experience was terrible, rude staff, no hot water, a hard small uncomfortable bed, noisy air con, no slippers, no bathroom mat, seat in the room was without cushions, breakfast was pathetic! Room was dusty.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet staff friendly walking distance from the beach restaurant bit expensive but room very nice with balcony view ocean in the morning.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price. I felt extremely safe here and they provide a nice breakfast along with a friendly staff.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2018

6/10 Okay

Jacob, Chicago

Disliked: Cleanliness, property conditions & facilities, room comfort
Improvement needed!
The hotel was definitely a classic as some signs stated around the entry. The water pressure was very low, the air conditioner was weak, the bed/pillow were hard. The staff was friendly. The area was quiet but a short walk to restaurants. I probably wouldn’t stay again unless the price was pretty low.
Stayed 3 nights in Sep 2018

10/10 Excellent

J, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was looking for a room that was conveniently located, clean, and comfortable, and that is what I found at the Lotus Hotel. Only a short walk from everywhere I wanted to be, it was easy to reach by taxi or tuk-tuk, yet tucked away on a quiet street and free of solicitation. The staff positively sparkles, and everyone I met was attentive, warm, and accommodating. Leave your key at the front desk when you go out for the day, and come home to a wrapped plate of fresh fruit, a bottle of spring water, and a spotless room. Need anything at all in particular? Ask, and everyone will do whatever they can to make it happen. Are you hungry, but too tired to go out and find a restaurant that day? The one they have downstairs is tasty and plenty satisfying for a good price. Breakfast is free, and includes a continental spread that changes daily alongside any one dish made-to-order. The Lotus is no fancy resort and spa, but I enjoyed my stay here as much as any other hotel I've ever been to.
Stayed 6 nights in May 2018

10/10 Excellent

Jesper

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat hotel with great location
Convenient location close to Fort Jesus and hotel organized a guide for us to the fort and Old Town. Great kitchen that even made us an early breakfast for us to cash our train. Neat hotel and we were exited to see room 104 where Obama stayed in 1987.
Stayed 1 night in Jul 2023

6/10 Okay

Jane

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Great location, dismissive service
Check in - They seemed confused and a little bit annoyed that I was checking in. But it was pretty quick and easy The room - Was small and the a/c is just a fan, so it won really cool down the room. The water pressure was nice and steady, which was a big plus. Breakfast - again they seemed a bit annoyed that I was there but I got a Spanish omelet with toast which was pretty good. Location - the location was pretty good, close to old town and right next to Fort Jesus. I had only one day in Mombasa so I was very happy for the location!
Stayed 1 night in May 2022

4/10 Poor

Kirsi

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Lage Kontra: Klimaanlage total alt und ineffektiv, Toilette kaputt, Personal extrem unfreundlich und nicht bemüht. Nie wieder
Stayed 1 night in Jan 2020

8/10 Good

HUKU

Liked: Staff & service
Disliked: Property conditions & facilities
シングル料金がありリーズナブルで、町からも近く便利だった。従業員がフレンドリーで、ツアーのトラブル解決を色々と手伝ってくれたので助かった。観光から帰ってくると果物が置いてあり、心遣いがうれしかった。朝ごはんも美味しかった。シャワーがちょろちょろとしか出なかったのが残念。
Stayed 1 night in Dec 2018