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Splash Universe Resort

3.0 star property

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Photo gallery for Splash Universe Resort

Exterior
In-room dining
Executive Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Pool
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
100 Whitetail Drive, Dundee, MI, 48131
  • Holiday Inn Dundee-Waterpark
    ‪1 min walk‬
  • Russell Stover Candies
    ‪6 min walk‬
  • Old Mill Museum
    ‪3 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪40 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Basic Room, 1 Queen Bed with Sofa bed, Accessible

Basic Room, 1 Queen Bed with Sofa bed, Accessible | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Basic Room, 1 Queen Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

Similar properties

Reception

Country Inn & Suites by Radisson, Dundee, MI

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.2 out of 5, Very good, (1001)
The price is CHF 82
for 1 room
includes taxes & fees
27 Apr - 28 Apr
Country Inn & Suites by Radisson, Dundee, MI

About this property

Splash Universe Resort

Hotel with free parking, a quick walk to Russell Stover Candies
Along with an indoor pool, this smoke-free hotel has a lazy river and Access to hot tub. Free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Splash Universe Resort offers 75 accommodations with a hairdryer and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels.

This Dundee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a lazy river and a waterslide.
Our customers tell us that they can't get enough of the helpful staff at Splash Universe Resort. During your stay, you're just a quick walk from Holiday Inn Dundee-Waterpark. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Splash around at the lazy river or swim in the indoor pool
  • Amenities include 4 meeting rooms, a computer and laundry facilities
  • 6 minutes on foot from Russell Stover Candies
As a guest of Splash Universe Resort, you'll find an indoor pool, a lazy river, a waterslide, and Access to hot tub. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 4 meeting rooms available. Splash Universe Resort also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free.

This 3-star Dundee hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Hot tub
  • Indoor pool
  • Lazy river
  • TV in common areas
  • Waterslide

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool cabanas (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 per cent
  • Resort fee: USD 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50.00
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Pool hours are 10 AM-9 PM on Friday-Sunday.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Splash Universe Resort Dundee
Splash Universe Dundee
Splash Universe
Splash Universe Resort Hotel
Splash Universe Resort Dundee
Splash Universe Resort Hotel Dundee

Splash Universe Resort Reviews

Reviews

6.8
Rating 10 - Excellent. 68 out of 197 reviews
Rating 8 - Good. 39 out of 197 reviews
Rating 6 - Okay. 27 out of 197 reviews
Rating 4 - Poor. 19 out of 197 reviews
Rating 2 - Terrible. 45 out of 197 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

JEFFERY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I, seasoned travelers with extensive experience visiting various water parks, were thoroughly impressed with our recent stay. This water park resort exceeds expectations, rivaling its larger counterparts. The staff demonstrated exceptional friendliness and accommodation, despite being slightly understaffed. Our room was immaculately clean, and the water park facilities were pristine, warm, and ideal for families with children. We highly recommend this resort and look forward to our next visit."
Stayed 2 nights in Jan 2025

2/10 Terrible

Kelly

Stayed 1 night in Jan 2025

2/10 Terrible

Cierra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rayjah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff Clean Lots to do for kids very peaceful resort
Stayed 1 night in Jan 2025

4/10 Poor

Jason

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd like to be more kind in this review, but to anyone planning a trip, you should be aware. The place is understaffed. Rooms are dated, but decent. No frills. Dirty restrooms in the hallways and pool areas (a major issue with our children being grossed out). Many "out-of-order" signs on equipment (drinks, games, etc.). Most of the staff that were there working seemed down and out of it. Owner was kind and apologetic about the wait for our room (we left for dinner and used the arcade to kill time). Who knows..maybe they're making improvements? Just not during our visit.
Stayed 1 night in Dec 2024

2/10 Terrible

Jennifer

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok. The owner knows this was coming.. as i told him im gonna blast a bad review. Here it is. I arrived at check in at 2 p.m. Check in was at 3. Ok ok i get it ill come back at 3. We arrived and was notified as well water park passes are not included in the room. Oh thank you for Charging me $35 instead of the $50 a person. It was supposed to be $105 for 3 people. I got charged $120.75? Why i dunno i let that go. Ok so 3 o’clock we come back room is not ready. Come back in 15 min. Ok fine. 45 min later still not ready. Ok now im gettind mad. 4:00 go back its STILL not ready. Now im pissed. Oh sorry were short staffed! Owner man. Its New years Eve! Do better! I go bacl AGAIN and they hand me a room key with my original room Crossed off.. now a different room number was scribbled on it. Yay fine. Whatever we got a room! Wait for it.. we go to the room and see the cleaning lady in the hallway in our room and She says just wait there til im done! WHAT! Now it is 4:45! We finally get to the water park at 5 p.m . Ready for this. The barhrooms Had feces and pee on EVERY toilet! Pee on the floor in the ladies room.. no toilet paper and of course NO soap to wash hands! Ok so lets get to the water park! It had 2 “lifeguards” one looked straight outta the slammer. Wearing slippers! And the other looked 12! No supervision anywhere as they stood at the towel table chatting it up and i watched one hit his vape and hold it in. This olace should be shut down! What a joke
Stayed 1 night in Dec 2024

6/10 Okay

Madyson

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Tamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Tamie

Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love access to the waterpark.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Rachael

Travelled with family and small children
Liked: Staff & service
I have to say that if it wasn't for the staff shortage our stay would have been excellent. However, the staff that was on hand, was nothing short of phenomenal. Especially the woman that worked the front desk! Absolute super hero and handled herself with such grace under immense pressure that I found it amazing. I made sure she knew it also. They were at maximum capacity and I know that if they would have been properly staffed, all the other issues would have been non-existent. It was safe and my daughter had a blast. My family absolutely will be returning.
Stayed 1 night in Dec 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Property conditions & facilities
Fun clean and family oriented
Stayed 1 night in Dec 2024

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
No breakfast or enough staff
Stayed 8 nights in Dec 2024

10/10 Excellent

Emmit

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Great day for my four year-old daughter, surprised her with a waterpark. Every staff person we encountered was very friendly and accommodating. Would definitely bring my family there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Chakira, Detroit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Josh was great very friendly, we enjoyed our staycation
Stayed 1 night in Dec 2024

10/10 Excellent

Sedric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time for my 5 year old son. Really glad I stayed a weekend here.
Stayed 2 nights in Dec 2024

2/10 Terrible

Erika

Stayed 1 night in Nov 2024

10/10 Excellent

Luis joviel

Stayed 2 nights in Nov 2024

8/10 Good

Felix Antonio

Stayed 2 nights in Nov 2024

8/10 Good

Tamya

Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Really good place to bring you family to me and my lil family is enjoying the stay
Stayed 1 night in Dec 2024

6/10 Okay

AJ

Travelled with family and small children
Property was average. Kids liked the waterpark. NOTE if you purchase through expedia, the water park is not included in your stay. You will pay $50 per person to access water park.
Stayed 1 night in Dec 2024

10/10 Excellent

Shamia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice getaway
Our trip was nice, but there were ants in our room and our blow dryer didn't work.
Stayed 1 night in Nov 2024

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean hasn’t been remodeled in a while, but it was very nice
Stayed 1 night in Nov 2024

2/10 Terrible

Cinque

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t waste your time and money. Rooms need total renovation. Over priced arm bands for the water park that is in need of more of slides and pools.
Stayed 1 night in Nov 2024