6/10 Okay
Stephanie
Travelled with group
16 Jan 2025
Liked: Staff & service
Fairmont experience absent from this place
We had gone on a girls mental health relax trip! Our trip there was crazy with weather and that is nobody’s fault but Mother Nature. I cannot speak high enough about the staff. Service is top notch. Our room was aged. Nothing special. But it was a place to lay our head. Prices are high as they are typically with Fairmont but did not provide the Fairmont experience.
While using the spa tub it was murky, not working as in it was not hot, it was not the cleanest scenario. I believe outside is the better choice than in. Pictures were misleading giving a look like the whistler fairmont for their pools and spa tubs. Eucalyptus steam had issues regulating when turned on. And not many amenities in the pool and spa room as is seen in all other Fairmonts. The front entrance was nice. But its style and class ended as an overall experience there. Again - service was impeccable but the hotel itself isn’t worth the high nightly amount it asks for. Sadly when we return to tremblant - this won’t be our hotel choice.
Stephanie
Stayed 2 nights in Jan 2025