Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5.0 star property

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Photo gallery for Hyatt Zilara Rose Hall - Adults Only - All Inclusive

One Bedroom Swim Up Suite | View from room
Outdoor wedding area
Private beach, white sand, sun-loungers, beach umbrellas
Ocean Front Grand Butler Suite | Premium bedding, down duvets, pillow-top beds, minibar
Couples treatment room(s), sauna, hot tub, steam room, body wraps

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Rose Hall Road, Montego Bay, Saint James
  • Place, Half Moon Golf Course
    ‪7 min walk‬
  • Place, Montego Bay Convention Centre
    ‪2 min drive‬
  • Place, Rose Hall Great House
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪11 min drive‬

Room options

King

9.0 out of 10
Wonderful
(36 reviews)
  • 46 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Double

9.2 out of 10
Wonderful
(17 reviews)
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Ocean View King

7.8 out of 10
Good
(19 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Ocean View Double

8.0 out of 10
Very good
(6 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Ocean Front Double

10.0 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Swim Up King

8.6 out of 10
Excellent
(15 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Swim Up Double

7.6 out of 10
Good
(5 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Ocean View Junior Suite King

9.2 out of 10
Wonderful
(5 reviews)
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Swim Up Junior Suite King

8.0 out of 10
Very good
(5 reviews)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

Ocean Front Grand Butler Suite

  • 112 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

One Bedroom Ocean Front Butler Suite

  • 106 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Ocean View Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 94 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front Junior Suite King

9.0 out of 10
Wonderful
(9 reviews)
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite Double

9.4 out of 10
Exceptional
(3 reviews)
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite King

9.2 out of 10
Wonderful
(5 reviews)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

Resort View Double

8.4 out of 10
Very good
(6 reviews)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Resort View King

8.2 out of 10
Very good
(14 reviews)
  • Resort view
  • Sleeps 3
  • 1 King Bed

Suite (Grand Butler)

10.0 out of 10
Exceptional
(1 review)
  • 112 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

Adults-only property with 9 restaurants and 3 outdoor pools
Catch some rays on Hyatt Zilara Rose Hall - Adults Only - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request.
Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers 234 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels and DVD players. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include a separate bath and shower with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Housekeeping is provided on request.

A private beach and an outdoor tennis court are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hyatt Zilara Rose Hall - Adults Only - All Inclusive. During your stay, you're just a quick walk from Jamaica Beaches. Enjoy features like free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat or a refreshing drink include 9 restaurants, a coffee shop, 2 beach bars and 2 swim-up bars
  • Take a swim in the 3 outdoor pools or soak in the 2 hot tubs
  • Indulge with body scrubs, massages or body wraps at Z Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Jamaica Beaches and a 3-minute drive from Rose Hall Great House
Some rates at Hyatt Zilara Rose Hall - Adults Only - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hyatt Zilara Rose Hall - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Georgian property also offers outdoor tennis courts, a sauna and a fitness centre. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Montego Bay property.

On-site venue – This brasserie specialises in French cuisine and serves breakfast and dinner.
On-site venue No. 2 – This beachfront fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
On-site venue No. 3 – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 4 – This fine-dining restaurant specialises in Italian cuisine and only serves dinner.
On-site venue No. 5 – This steakhouse specialises in Brazilian cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Hyatt Zilara Rose Hall - Adults Only - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (50,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Zilara Rose Hall Adults Only All Inclusive
Hyatt Zilara Rose Hall Adults Only – All Inclusive
Hyatt Zilara Rose Hall - Adults Only - All Inclusive Montego Bay

Hyatt Zilara Rose Hall - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 887 out of 1421 reviews
Rating 8 - Good. 301 out of 1421 reviews
Rating 6 - Okay. 141 out of 1421 reviews
Rating 4 - Poor. 46 out of 1421 reviews
Rating 2 - Terrible. 46 out of 1421 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it so much
Stayed 6 nights in Aug 2025

10/10 Excellent

Johari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Johari’s 30th BDay

Hyatt Zilara was a huge pleasure! The staff is soooo friendly and helpful. The food was great, even at the buffet! Urban was my favorite restaurant. The pool, the cabanas, the beach, the proximity of everything is perfect!!!!
Stayed 7 nights in Aug 2025

10/10 Excellent

BENJAMIN, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent & courteous service by all the staff members. Food is AWESOME!!!, beach is life is great! We'll return again for another great time.
Stayed 5 nights in Aug 2025

8/10 Good

Sherita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Shelley N

Travelled with group
Liked: Cleanliness, staff & service, amenities
I had a wonderful time celebrating my birthday week here! A handful of the staff were absolutely amazing and made me feel like I had known them forever. The DJ at the pool kept the energy high, and the music was perfect. The swim-up bar staff were fantastic. They do need to address the bee problem in the bar area, as it was a bit distracting. The food was good, but you will need to make dinner reservations at least a day in advance. The rooms could use some updates; the walls needed attention as they were dusty and not as clean as I would like. Having stayed at two other Hyatt resorts in different countries, I was hoping for a few extra touches for my birthday, such as door decorations or a small treat, like champagne and chocolate-covered strawberries, which would have made the celebration even more special. Overall, despite a few areas for improvement, I would stay here again!
Stayed 4 nights in Aug 2025

10/10 Excellent

Cassey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Isabella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time on trip. Enjoyed most of the staff. Some staff treated certain people better than other. That's a major problem for me . We should all be treated the same.
Stayed 6 nights in Aug 2025

8/10 Good

Ida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed comfort,Food and drinks options. Only thing I didn't like was they didn't have any face towels and didn't clean the room
Stayed 4 nights in Aug 2025

6/10 Okay

Ronal

Stayed 4 nights in Jul 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent. The room was very clean and the staff were very friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fire Staff Fire Drinks Fire Pool & Beach Great Resort Zilara Rose Hall
Stayed 3 nights in Aug 2025

8/10 Good

Brianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was nice and relaxing, the food could’ve been a bit better but overall I enjoyed it.
Stayed 4 nights in Jul 2025

10/10 Excellent

Curtis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Cant wait to go back
Stayed 4 nights in Jul 2025

8/10 Good

Angulique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Transport access
Stayed 4 nights in Jul 2025

6/10 Okay

Francie

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were exceptional! Toni Ann D. made our pool and bar experience the best. Most of the activities that were scheduled did not happen. But it was overall a good experience.
Stayed 4 nights in Jul 2025

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the service . This place is such a Vibe . The hospitality was great all the staff were very kind and respectful. I loved the swim up suite. I think the night life could be better but all and all I had a wonderful experience at Hyatt Zilara.
Stayed 4 nights in Jul 2025

10/10 Excellent

Calvin

Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

It wasn’t all bad, but it wasn’t that good

The food was the same every day. I have better Jamaican food in the United States then I had on the resort.. the further you go to the beach, you start losing access to the Internet. To leave off the resort cause way too much money it was only two of us and they wanted $80 there and $80 back that’s $160 US dollars Uber is way more cheaper which I found out the last day that they have Uber there and it is cheaper. No one tells you about Uber. They only tell you to get a driver. The resort is nice, but the rooms definitely need to be upgraded. They charge too much money to have those outdated rooms. And the walls are so thin you can hear the people next-door talking everything there is super expensive. I took pictures for none of my birthday and paid $300 for a package and they airdrop the pictures to me. They didn’t even print out pictures. Yes, they came out nice I truly only want four pictures which they told me would be $25 plus tax for each picture but at the seeing a pictures, we decided to get the package because it would be more cheaper. The jerk chicken is nothing but grilled chicken and you add jerk sauce. They’re not seasoning that chicken with jerk the peas and rice. You can’t even taste the coconut milk in it you have to add a lot of salt to it to get a good taste from it. I’m definitely not looking forward to going back.
The pictures we took the night of my birthday they was nice but $300 for 20 pictures Air drop to your phone was way too much
This is the mini bar that they restock once a day they gave you beer, soda, water & orange juice
This the cabana that I rented $169 is yours from 9am o’clock to 6pm they give you a cooler with water sodas, and a bottle of wine (PROSECCO) I did get a lot of rest
The mud massage 20 minutes or ATV while you go down the river Falls they want $205 per person and the mud massage is only for women so for me and my husband it would be $410 for 20 minutes mud massage 3 hours trips
Stayed 3 nights in Jul 2025

10/10 Excellent

Teona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great loved the jerk hut and the zen spa is amazing!!!!! Definitely will be back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my experience here. Everything was walking distance. Great food and entertainment. Great experience for my 1st time in Jamaica!
Stayed 4 nights in Jul 2025

8/10 Good

Randy W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Atiya

Stayed 3 nights in Jul 2025

10/10 Excellent

Stefano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private beach enclosed by jetties was the highlight
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeffery

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay!
Stayed 4 nights in Jul 2025