See all properties

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5.0 star property

Choose dates to view prices

Photo gallery for Hyatt Zilara Rose Hall - Adults Only - All Inclusive

One Bedroom Swim Up Suite | View from room
Outdoor wedding area
Ocean Front Grand Butler Suite | Premium bedding, down duvets, pillow-top beds, minibar
Private beach, white sand, sun-loungers, beach umbrellas
Couples treatment room(s), sauna, hot tub, steam room, body wraps

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Rose Hall Road, Montego Bay, Saint James
  • Place, Three Palms Ocean Course
    ‪4 min walk‬
  • Place, Half Moon Golf Course
    ‪7 min walk‬
  • Place, Montego Bay Convention Centre
    ‪2 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

View all photos for King

Premium bedding, down duvets, pillow-top beds, minibar

King

9.0 out of 10
Wonderful
(36 reviews)
  • 46 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Double

Premium bedding, down duvets, pillow-top beds, minibar

Double

9.2 out of 10
Wonderful
(17 reviews)
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View King

Premium bedding, down duvets, pillow-top beds, minibar

Ocean View King

7.8 out of 10
Good
(19 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Double

View from room

Ocean View Double

8.0 out of 10
Very good
(6 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean Front Double

Ocean Front Double | Premium bedding, down duvets, pillow-top beds, minibar

Ocean Front Double

10.0 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Up King

Swim Up King | Premium bedding, down duvets, pillow-top beds, minibar

Swim Up King

8.6 out of 10
Excellent
(15 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Double

Swim Up Double | Premium bedding, down duvets, pillow-top beds, minibar

Swim Up Double

7.6 out of 10
Good
(5 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Junior Suite King

View from room

Ocean View Junior Suite King

9.2 out of 10
Wonderful
(5 reviews)
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Junior Suite King

View from room

Swim Up Junior Suite King

8.0 out of 10
Very good
(5 reviews)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Grand Butler Suite

Ocean Front Grand Butler Suite | Premium bedding, down duvets, pillow-top beds, minibar

Ocean Front Grand Butler Suite

  • 112 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite | Premium bedding, down duvets, pillow-top beds, minibar

One Bedroom Ocean Front Butler Suite

  • 106 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Ocean View Suite

One Bedroom Ocean View Suite | Premium bedding, down duvets, pillow-top beds, minibar

One Bedroom Ocean View Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 94 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Junior Suite King

Premium bedding, down duvets, pillow-top beds, minibar

Ocean Front Junior Suite King

9.0 out of 10
Wonderful
(9 reviews)
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Double

Junior Suite Double | Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite Double

9.4 out of 10
Exceptional
(3 reviews)
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite King

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite King

9.2 out of 10
Wonderful
(5 reviews)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Resort View Double

Premium bedding, down duvets, pillow-top beds, minibar

Resort View Double

8.4 out of 10
Very good
(6 reviews)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort View King

Premium bedding, down duvets, pillow-top beds, minibar

Resort View King

8.2 out of 10
Very good
(14 reviews)
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Grand Butler)

47-inch flat-screen TV with satellite channels, TV, DVD player

Suite (Grand Butler)

10.0 out of 10
Exceptional
(1 review)
  • 112 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Sun deck
Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.1 out of 5, Very good, 1,002 reviews
Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

About this property

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Catch some rays on Hyatt Zilara Rose Hall - Adults Only - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request.
Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers 234 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels and DVD players. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include a separate bath and shower with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Housekeeping is provided on request.

A private beach and an outdoor tennis court are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hyatt Zilara Rose Hall - Adults Only - All Inclusive. During your stay, you're just a quick walk from Jamaica Beaches. Enjoy features like free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat or a refreshing drink include 9 restaurants, a coffee shop, 2 beach bars and 2 swim-up bars
  • Take a swim in the 3 outdoor pools or soak in the 2 hot tubs
  • Indulge with body scrubs, body wraps or massages at Z Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Jamaica Beaches and a 3-minute drive from Rose Hall Great House
Some rates at Hyatt Zilara Rose Hall - Adults Only - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hyatt Zilara Rose Hall - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Georgian property also offers outdoor tennis courts, a sauna and a fitness centre. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Montego Bay property.

On-site venue – This brasserie specialises in French cuisine and serves breakfast and dinner.
On-site venue No. 2 – This beachfront fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
On-site venue No. 3 – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 4 – This fine-dining restaurant specialises in Italian cuisine and only serves dinner.
On-site venue No. 5 – This steakhouse specialises in Brazilian cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Hyatt Zilara Rose Hall - Adults Only - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (50,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Renovations and closures

This property is closed from 11 November 2025 to 31 January 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Zilara Rose Hall Adults Only All Inclusive
Hyatt Zilara Rose Hall Adults Only – All Inclusive
Hyatt Zilara Rose Hall - Adults Only - All Inclusive Montego Bay

Reviews

Hyatt Zilara Rose Hall - Adults Only - All Inclusive Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 887 out of 1418 reviews
Rating 8 - Good. 301 out of 1418 reviews
Rating 6 - Okay. 140 out of 1418 reviews
Rating 4 - Poor. 45 out of 1418 reviews
Rating 2 - Terrible. 45 out of 1418 reviews

Reviews

10/10 Excellent

CIERA

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time and I can’t wait to go back
Stayed 4 nights in Jul 2025

10/10 Excellent

Al Kassem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cups for the adults could be larger
Stayed 3 nights in Aug 2025

10/10 Excellent

Matasha

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the view of the gym. I will be making modifications to my jext trip. I will make sure I have a better view. I did have a good view despite not upgrading. It was of beautiful landscape. Had the word LOVE and landscaping staff made a flag of Jamaica.
Stayed 4 nights in Sep 2025

8/10 Good

Varotta

Liked: Cleanliness, staff & service, property conditions & facilities
I like the all inclusive and adult-only. I didn't like that I paid for an oceanview room; but didn't get one. However, I was given a room sooner than originally planned.
Beachfront; only place I needed to be.
Bob Marley
Inclusive with hotel stay! Nice perk ❤️
Main pool area.
Stayed 2 nights in Sep 2025

8/10 Good

Joyce

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views and quiet, relaxing resort
Stayed 5 nights in Sep 2025

6/10 Okay

Amir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I only got my bed made ONCE during my whole stay. I had to get beach towels to use after a shower because I never got new and clean towels. My trash was never taken out and my towels began to pile up on the floor due to slow room service
Stayed 4 nights in Sep 2025

10/10 Excellent

Tenneh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely nice and accommodating . The food was great I will be back. And I definitely recommend.
Stayed 3 nights in Sep 2025

8/10 Good

Gabriela

Stayed 3 nights in Sep 2025

10/10 Excellent

Garvis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely great.

It was such a pleasure staying here with our family and other relatives. We had the most amazing servers and other staff. At dinner we had Atasha and Sandra, on the beach we had Renaldo as our Cabana Butler, at Calypzo Sharlene and Shantel and Trisanne were spectacular. At the front desk, Kimberly was just awesome. Duty Manager Paul was super helpful and accommodating. We will surely return to this property and are truly appreciative of everything and everyone that made this trip memorable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
I'll keep it short and sweet - 10/10
Stayed 4 nights in Sep 2025

10/10 Excellent

Brenda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and I will definitely be returning
Stayed 3 nights in Sep 2025

8/10 Good

Elizabeth, Del Rio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is connected to the family hotel. So if you want adults only, this is not the place. Most restaurants are on the family side.
Stayed 5 nights in Jun 2025

8/10 Good

Najzali

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Wasima

Travelled with family
I’m not happy with the property my daughter was supposed to come with me, bust she was electrocute by lighting through her working computer, her job is the location where the incident took place, she couldn’t join me on the trip and she didn’t come on the resort. When ask for an emergency refund I was denied. This place has a lot of visitors throughout the years and they couldn’t refund my daughter who battling healing out of work in the process. My whole family come there every year but I will make sure we never choice this establishment that don’t care about their customers.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elisabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Sep 2025

10/10 Excellent

Onoriode

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing but amazing, calm but the entertainment is great. Clean and very friendly staff all around
Stayed 3 nights in Sep 2025

10/10 Excellent

Rummin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very pleasant and the dining options were really good.
Stayed 7 nights in Aug 2025

10/10 Excellent

Tangela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and attentive. Everyone went above and beyond to ensure comfortability during our stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food and drinks
Stayed 4 nights in Jun 2025

2/10 Terrible

Kendal

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with this property. I have been to many all inclusive resorts and this was by far the worst one. Would not recommend to anyone. What is advertised online is not even remotely close to the condition of this resort. It is severely outdated. Rooms are dark and depressing, not nearly as many bars and restaurants as they claim to have, and the female workers are very rude. The food is stale and not great. Only one or two good places to eat. Will never be coming back.
Stayed 7 nights in Sep 2025

8/10 Good

Lavon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ziva/Zilara is an amazing property with beautiful beaches, stunning pools, and lush greenery. The staff is incredibly friendly, and the grounds are kept spotless. There are plenty of dining options, but unfortunately, the flavors felt muted, clearly catering to certain palates. We tried both reserved and buffet dining, and while the food was decent, it took away from the overall experience. That said, the staff went above and beyond especially since we were celebrating an anniversary and made sure the occasion felt truly special.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience.
Stayed 3 nights in Sep 2025

6/10 Okay

William

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was great, room sub par cushions stained on couch, slightly musty smelling which is strange since the common hallways and bathrooms all have scent dispensers pumping a nice floral scent into the area why not the rooms? Outlet cover in bathroom not secure, carpets in hallways are very worn dirty and stained also the Limestone walkways and pool decks are dangerous saw numerous people slip and fall most in shoes….Swim up room was next to walkway to building zero privacy, cigarette butts in planter, rooms are very noisy not comfortable.. Beach was so so and the pools were clean and clear the entire week didn’t use swim up pool to our room once due to privacy waste of an upgrade since there was zero privacy… Overall the Resort shows a lot of wear and tear rooms definitely need to be updated….I would not stay at the Hyatt Zilara again will book with a more modern resort next year…
Stayed 6 nights in Aug 2025

8/10 Good

Princess

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Internet went out on my last night there . It’s was raining and I was stuck in the room until the morning without service on my phone or the tv
Stayed 5 nights in Aug 2025

10/10 Excellent

Fayette

Liked: Amenities
Great vibe
Stayed 3 nights in Aug 2025